Rug Editorial Reviews 2,053

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,549 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, consistently praising their quality and design. Many people appreciate the variety of designs and sizes available, finding them to be exactly as pictured on the website and perfect for their homes. The delivery service is frequently highlighted as swift and efficient, often arriving sooner than expected, and the ordering process is described as smooth and easy. Some people were dissatisfied with minor aspects, such as the print appearing slightly pixelated in certain spots or the rug being thinner than anticipated. A few customers also noted that the color of the rug was less vivid in real life compared to the website photos.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the high quality of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and reliable... See more

Order

Customers had positive experiences with order. Many reviewers expressed high satisfaction with their... See more

Website

People report positive experiences with the website. Customers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

The rug is very thin, as was intended. It's still heavy enough so that our Xiaomi robovacuum doesn't lift it up, so it works fine. Haven't tried washing it yet. Design itself looks exactly like pictur... See more

Rated 5 out of 5 stars

Received my fabulous Genevieve rug promptly. It's perfect, colour is exactly the same as shown on their website and the quality is great. Once the rug was placed the folds literally disappeared within... See more

Rated 5 out of 5 stars

I like the variety in designs and sizes. The carpet fits well in space it was intended for. It is new so can't comment on durability or condition after long use or cleaning. Ordering process simple an... See more


Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A great experience- there is an…

A great experience- there is an incredible variety of styles to choose from and I bought two completely different ones colours, one faux wool and one standard. Both are stunning and stand up to my cats sprinting around without rucking up. The design is as expected, the colours are vivid and the delivery was quick. I'm already considering another purchase. Would happily recommend!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great rug

The shipping was fast. The rug looks just like on the pictures and is very soft. It flattened within a day.
Very satisfied with my purchase

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this rug!!

Absolutely love this rug! The quality is amazing, it looks even more beautiful in real life, and it completely transformed my space. Fast delivery and great service too. Highly recommend!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The carpet arrived quickly

The carpet arrived quickly. It is exactly as they described: perfect with cats because of the short threds. It look great and it was easy to move around. Quality is great

12 May 2026
Unprompted review
Rated 5 out of 5 stars

The rug arrived very fast

The rug arrived very fast. Way faster than I thought it would.
I live the colour und the surface. It's super smooth and my dogs love it as well.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

cool rug

cool rug, wool option is so comfy. delivery was smooth, it took about 6 days to get the rug from RO to PT.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

fast delivery, vibrant colors

The delivery was surprisingly fast! The quality of the rugs are amazing. Very detailed and the colors are vibrant! For me the biggest advantage is how thin the rug is because we don't have enough space under the opened door for a normal rug but this works well!:)

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

The entire experience, from placing the order to the installation of the rug, was absolutely amazing. The rug itself is even more beautiful than the photos.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a yellow carpet with grey…

I ordered a yellow carpet with grey leopards and I love it! It is really light, but stays put because it has rubber on the back side. The design is beautiful and the colors are really lively. I recommend it and might buy another one myself.

6 May 2026
Unprompted review

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