Rugbyfame Reviews 8

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Ordered a hoodie

Ordered a hoodie, fits perfectly.

5 March 2026
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Niamh,

Thank you for your feedback! We’re really glad to hear the hoodie fits perfectly. Enjoy wearing it, and thanks for choosing us!

Best wishes,
RugbyFame

Rated 3 out of 5 stars

I like

I like that the store offers gear from different rugby teams.

2 February 2026
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Jonas,

Thank you for your feedback! We’re really glad you appreciate the variety of rugby teams we offer — we aim to have something for every fan. Thanks for your support!

Best wishes,
RugbyFame

Rated 3 out of 5 stars

Delivery 9 days

Delivery took around 8–9 days to arrive in my country, which is reasonable. Thanks

20 October 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Jose,

Thank you for your feedback! We’re glad to hear the delivery time felt reasonable and that your order arrived safely. We appreciate your support and hope you’re enjoying your purchase!

Best wishes,
RugbyFame

Rated 3 out of 5 stars

Positive experience

Very positive experience overall. The product quality is solid, and although delivery was slightly delayed, it wasn’t a big issue.

27 October 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Mikael,

Thank you for your kind feedback! We’re really pleased to hear you had a positive experience overall and that you’re happy with the solid product quality. We appreciate your understanding regarding the slight delivery delay and your support.

Best wishes,
RugbyFame

Rated 4 out of 5 stars

Good quality for the price

The hoodie is warm and comfortable, especially for cooler evenings. Shipping took a little longer than expected, but the product itself is solid.

1 October 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Zeycrgc,

Thank you for your honest feedback! We’re really glad to hear that you’re happy with the hoodie and that it’s warm and comfortable — perfect for cooler evenings. We do apologise for the longer shipping time and appreciate your patience. Thanks again for sharing your experience with us!

Best wishes,
RugbyFame

Rated 4 out of 5 stars

Solid buy

The hoodie is warm and comfortable. Took a bit longer to arrive, but overall very happy.

14 December 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Nick,

Thank you for your feedback! We’re glad to hear you’re happy with the hoodie and that it’s warm and comfortable. We do apologise for the longer delivery time and appreciate your patience. Thanks again for choosing us — your support means a lot.

Best wishes,
RugbyFame

Rated 1 out of 5 stars

ORDER NOT ARRIVED POOR SERVICE

Ordered rugby top on the 11/12/25 still hasn’t arrived 23/12 supposed to be a Christmas gift. Went with company due to the positive reviews on here, especially stating fast delivery. No contact details on website. Not sure if this site is genuine not. Tracking option on receipt email goes to a “page not found” have reported to bank for refund

11 December 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Rachael!

Thank you for bringing this to our attention, and we’re truly sorry for the frustration and disappointment this has caused — especially with the order being intended as a Christmas gift. We completely understand your concern.

Please rest assured that RugbyFame is a genuine business, and we sincerely apologise for the delivery delay and the issue with the tracking link. During peak holiday periods, carriers can experience unexpected delays, and we know this is not the experience you were expecting from us.

We’d really like the opportunity to look into your order and resolve this properly for you. Please contact us directly via our customer support email with your order number, and our team will prioritise your case and provide a clear update or solution as quickly as possible.

Thank you for your patience, and again, we’re very sorry for the inconvenience caused.

Best wishes,
RugbyFame

Rated 5 out of 5 stars

Good products and fast delivery

Good products and fast delivery. A pleasure to deal with.

12 December 2025
Unprompted review
Rugbyfame logo

Reply from Rugbyfame

Hello Layla!

Thank you for your kind review! We’re happy to hear you’re pleased with the products and the fast delivery. It’s a pleasure to deal with customers like you — we truly appreciate your support.

Best wishes,
RugbyFame

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