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rudecosmetics.uk Reviews 2

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TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Reluctant negative feedback! Terrible customer service

I placed my order for two brow pens on the 13th of December the order number is #1093. i had an email to say they were dispatched on the 13th of December but I have not received these and have in the last few weeks sent two emails requesting an update to which I have received no reply.
The only possibility is that you have sent these to my billing address rather than my shipping address but I have not previously had this problem with other orders.
I love this product and am saddened by the lack of response and the fact I still have no products.
I would really appreciate it if someone could contact me and let me know what can be done to resolve

13 December 2023
Unprompted review
Rated 5 out of 5 stars

I bought a NODBOX which contained these…

I bought a NODBOX which contained these products in and I’m blown away at how good they are! I’m so pleased and I hope I get more in! I’m going to place an order directly as they are so good and pigmented

8 February 2022
Unprompted review

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