Ruby Cup Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and comfortable design, highlighting how they make periods easier and more enjoyable. Many users appreciate the effectiveness and reliability of both the menstrual cups and period underwear, often noting the high-quality materials and thoughtful features like leak protection. The company's commitment to donating a cup for every purchase also resonates positively with consumers. However, some customers encountered challenges with the menstrual cups, particularly regarding initial insertion and fit, with a few finding certain sizes too large or the material too stiff compared to previous versions. A small number of people also mentioned difficulties with the return process and some issues with the new period panty models for curvier figures, noting that the fabric might expand easily or seams could lose grip.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the menstrual... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality,... See more

User experience

People report positive experiences with user experience. Many customers praise the comfort and ease of use of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... See more

Company replied

Rated 5 out of 5 stars

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... See more

Company replied

Rated 5 out of 5 stars

I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purch... See more

Company replied

Rated 5 out of 5 stars

I got my first Ruby Cup in 2015. There are lots of menstrual cup products on the market and it can be hard to choose, but I loved how Ruby Cup supports access to menstrual products for girls around th... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Maternity Store
  3. Plus Size Clothing Store
  4. Toiletries Store
  5. Underwear Store
  6. Women's Clothing Store

About Ruby Cup

Written by the company

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Written by the company

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 4 out of 5 stars

Slightly to big for me despite getting small, LOVE cups instead of tampons

To big for me. Even though I use the smallest version.
First time ever using cups.
Most days it's quite good, never perfect and my body does weird things.

I love it,since I cannot feel it. (Tampons give me insane pains, cups don't)

Unfortunately taking it out sometimes sucks, since it just won't come out and keeps itself stuck. But that's probably a cup thing, not the fault of this specific company.

22 February 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Yvonne, thanks a lot for sharing your experience with us!
If with "too big" you meant that the cup is too long and the stem sticks out from the vaginal opening, you can shorten it with a pair of scissors.
Once properly inserted and open up, the cup create a suction that keeps it well positioned and prevents leaks. In order to correctly remove it, remember that it is very important that you press the walls of the cup inwards to release/break the suction.

Rated 5 out of 5 stars

Red Ruby

The best cup ever. Easy to put in, no leaking, comfortable!! Love my red ruby, and will order again.

22 February 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Jelena, thank you for the great review! We’re so happy you love your red Ruby Cup so much!

Rated 5 out of 5 stars

It’s not as scary as you might think!

After taking the put it in a cup quiz, the Ruby cup was one of the suggested cups. I really like the ethos of Ruby cup and that it helps other women in the world. I bought mine in March 2018 and wish I had done it sooner. It’s comfortable, durable and cost effective! Highly recommend to anyone who also results with the Ruby cup from the quiz.

22 February 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thanks for the awesome review, Barbara!

Rated 4 out of 5 stars

The ruby cup was my first cup

The ruby cup was my first cup!
I was super happy with it and then it started getting an odor even though I constantly clean it and don’t leave it in too long. I’m sure it somehow was user error but it hasn’t happened to my other cups. I still use it often though!

22 February 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Hi Darian, thanks a lot for sharing your feedback with us! Generally, the cup shouldn't have any kind of smell. Any smell usually stems from your discharge, which can change because of a change in hormones, infections or after taking specific medication like antibiotics.

We have some tips for you to get rid of the odour:
-Sun dry your menstrual cup: this trick is very simple. Just find a good sunny spot, leave it there for some hours, and let the sun do the work for you (don’t leave it in a place that is too hot as the cup can melt).
-Clean thoroughly: clean your cup thoroughly each time you remove it and reinsert it. Also ensure that all hollow areas and rim holes are completely clean.
- Lemon juice: you can either wipe your menstrual cup with it or let it soak in it for at least an hour. Furthermore, don’t forget to boil your cup for a few minutes and make sure that all the lemon juice is removed.

We hope one of these tricks will help you out!

Rated 5 out of 5 stars

Ruby cup is SO comfortable

Ruby cup is SO comfortable, so easy to use, and such a perfect fit for me. I tried other cup brands, but none was as comfy as Ruby. I LOVE their mission of buy one give one, and am so glad they're certified by the vegan society. Both of those things matter so much to me and it's why I picked Ruby over the many other brands out there. The rim of the cup is firm enough to hold its shape where needed, but the body is so comfy and soft. I'll always use a Ruby and the only thing I don't like about cups is that I didn't try them sooner! I've used one for three years now and am never going back.

22 February 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thank you so much for your amazing words, Emma. We really appreciate you taking the time out to share your experience with us and our community!

Rated 5 out of 5 stars

Great product and great initiative

Great product and great initiative! took a couple tries to get the hang of it but now its so easy to use and comfortable!

10 July 2020
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thank you for your positive feedback! We're delighted to hear that you're enjoying our product and appreciate our initiative.

We understand that there may be a learning curve when using our product for the first time, but we're glad to hear that you've found it easy to use and comfortable once you got the hang of it.

We're excited to share that we've recently launched a new product - period panties! These panties provide an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you again for choosing Ruby Cup, and we're thrilled to have you as part of our community.

xoxo,
The Ruby Team

Rated 5 out of 5 stars

Thanks

Highly recommended

3 November 2018
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thank you for your recommendation! We're delighted to hear that you had a positive experience with Ruby Cup.

We're excited to let you know about our newest product - period panties! These panties provide an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you again for recommending Ruby Cup, and we're thrilled to have you as part of our community.

Warm regards,
The Ruby Team

Rated 5 out of 5 stars

Smartest purchase I've ever made.

I was pleasantly surprised by how easy it was to use my Ruby Cup right from the get-go. I practiced the fold a few times before I used it, and then when I had to insert it for the very first time in a public restroom, I was prepared and ready to go. It was comfortable and I couldn't feel it while I was wearing it. Getting it out was easy too, and it cleans off much more quickly than I was anticipating. I never give anything five stars, but I expected a lot of challenges using a cup for the first time, and I have yet to experience any. I have worn it while biking and doing yoga, and it has never leaked on me. I have not worn it to sleep at night, but I probably will after I use up the last of my overnight pads. I've had it for three cycles now, and I love it. I would definitely buy another. I like the texture of the silicone and the grip on the stem, which is why I chose Ruby Cup over other brands. I'm very pleased.

16 April 2013
Ruby Cup logo

Reply from Ruby Cup

Thank you for sharing your amazing experience with Ruby Cup! We're thrilled to hear that it has been the smartest purchase you've ever made. It's wonderful to know that you found it easy to use right from the start and that it has exceeded your expectations in terms of comfort and performance.

We're excited to introduce our newest addition to the Ruby family - period panties! Made with the same commitment to comfort and quality as our menstrual cups, these panties provide an additional layer of protection and peace of mind. Plus, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you again for choosing Ruby Cup, and we're delighted to hear that it has made such a positive difference in your life.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

A great idea

RubyCup is a nice company that has changed women's lives all around the world. Their product is clean, safe, and environmentally-friendly.

16 April 2013
Ruby Cup logo

Reply from Ruby Cup

Thank you for your kind words! We're delighted to hear that you recognize the positive impact Ruby Cup has had on women's lives worldwide. Our commitment to providing clean, safe, and environmentally friendly products is at the core of what we do.

We also want to let you know that your support contributes to our initiatives beyond just providing menstrual cups. Through our Buy One Give One program, your purchase helps provide menstrual cups to those in need.

We recently launched our new period panties! For each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you again for your support and for recognizing the positive impact of Ruby Cup.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Amazing - It will change your life.

The cup is great. It's cleaner and greener. Much nicer than tampons and feels like a better choice. Get one & try it.

15 April 2013
Ruby Cup logo

Reply from Ruby Cup

Hi Tiffany,

Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our cup. It's fantastic to know that it has made a positive difference in your life, offering a cleaner and greener alternative to tampons. Your purchase also has a positive impact on other people's lives through our Buy One Give One program. For each cup purchased, we donate one to someone in need, making a difference in communities around the world. You've truly made an impact on someone's life by choosing Ruby Cup.

we now offer period panties as well. Not only do they provide additional comfort and protection, but they also contribute to our initiatives. For each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you again for your kind words, and we hope to continue providing you with products that make your life easier and better.

XOXO,
The Ruby Team

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