Rubyandmaeve Reviews 118

SCAM SCAM SCAM - Chinese company operating under This name. Took
Weeks to come and when they did - shit quality and shit sizes !’ Sent back (to CHINA address) cost €40 and they won’t clear it in customs or give me a refund. I’m down over €299 - DO NOT ORDER
This is months ago (Aug) now and still no sign of money

If I could I would give zero stars. Quality rubbish, It's a pure scam site. Returned garment but with no success of refund.

Advertising as Irish Shop located in Kerry. Products come from China purchased items costing €80 very poor quality paid over €20 to return have not received refund company no longer corresponding with me.

Also trading under names such as Ruby Lily.com, Lily Limerick plus many others! All have the same style websites, new Instagram accounts etc. Appear to be uk friendly with free shipping but once you want to return you have to send item to china and then they do everything possible to not refund (no tracking number, stuck in customs etc.) doesn’t mention China in the easy returns policy! Poor quality goods being used to steal people’s money.

Dreadful quality. Nothing like the produt advertised.

I bought a dress from RubyAndMaeve.com, thinking it was an Irish boutique. It was actually shipped from China and was not as described. I returned it in October and paid €22, but despite providing proof of postage they refuse to issue a refund because I don’t have tracking.
The company has since changed its name to HazelAndOrlaith.com. This feels extremely dishonest.
Please be careful — I would not trust this company.

Avoid avoid avoid.
Shipped from China despite saying Ireland - 2 months following up a return.
Quality is awful

Received items ,wrong size ,I thought I had bought from and Irish company but no scam website ,in order to return items I had too pay €30 postage which I did but soo far no refund for 2 dresses absolutely disgusting,scam stay away from purchasing anything from this website

Ruby and Maeve is not an Irish boutique as described but a scam selling cheap Asian clothes (also available on Temu) at a high markup. Do not buy from this site. Returns are to Asia at buyers expense.

If I could give no stars i would. I ordered a coat months ago. When I got my confirmation email the address was different to the one I entered same address different county. When I tried to contact them straight away they said there is nothing they can do. Months later I receive an email saying the parcel is being returned lol no s#i#sherlock now they are saying if I request a refund they will deduct 15% from my refund absolute joke DO NOT BUY FROM HERE they should be shut down for fake advertising and theft

I believe that this company and a compnay by the name of Mabel and Daisy are one and the same as I have recieved emails from both about exactly the same order.
My experience with Mabel,and Daisy was really bad - see below..............

First order was of extremely poor quality goods - I could only return the items, at my cost, to Singapore!
Second order was never delivered. I eventually recieved a refund but minus a delivery discount - so not the full amount which is quite disgusting. This company totally misreprcesents iself as a local business but I am convinced it is actually Chinese. I have subsequently received an email from them about the delivery but in the name of Ruby and Maeve which also has very bad reviews on Trust Pilot
Do not order anything from them!

The leather loafers I ordered arrived 3.5 weeks after order was placed. I could smell the plastic before I opened the package. The cheapest plastic shoes I've ever seen. When I contacted the "seller" regarding a return/refund, the suggested everything except a refund. The package had come from China & not Kerry. No refund received, FALSE ADVERTISING ON EVERY LEVEL. Dn not purchase from this site. A family member had a very similar experience last week. They're obviously ripping people off on a constant basis.

Rubysndmaeve is not an Irish shop, it is a warehouse in China, the quality of the garments are rubbish.
I ordered a blouse there was a hole in the garment. Despite their t&c statement of a full refund this is not true, I got 50% back.

Bought a mens Mac coat XL from here thinking I was supporting Irish goods.
Mac arrived size was equivalent to Small and no size label on coat and second label misspelt. This product was delivered from China. So to return goods YOU pay postage to China. Got a replacement 3XL and still a tight fit. Beware Chinese goods and Chinese sizes - Quality also poor 😡

I only gave 1 star because I cant give any less. Product I ordered was nothing like what was advertised it was cheap and terrible quality. Shipping also took over 2 weeks and customer service is non existence. I am still trying to return the item but cant get a response from them.
Do not order anything from this site.

I would give no star if possible. Definitely a scam, product was a joke. Don’t order

I am wondering has anybody reported this so called Irish boutique to the CCPC? I am in the process of doing so and please god this website will be closed down. Absolutely shameful what they are doing and probably making a fortune. They can't be let get away with it and it is completely misleading advertisement.

Absolute scam, products are nothing like pictures.

Absolutely appalling quality and customer service, how they are allowed trade as an Irish company is scandalous ,with false advertising and misleading leading shipping details disgraceful 😑