The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more
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Review summary
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Reviews shaping this summary
Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more
Company replied
Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more
Company replied
Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more
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Company details
Written by the company
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contact info
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, South Africa
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4.8
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and efficient service
Excellent and efficient service. What’s better was the delivery was received within 2 days. Will use them again.
5 July 2024
Unprompted review
Reply from Rubberonline
Hi, Ridwaan
Thank you for your wonderful review! We’re delighted to hear that you found our service excellent and efficient, and that your delivery arrived so quickly. We look forward to serving you again in the future!
GREAT SERVICE FROM RUBBERONLINE AND…
GREAT SERVICE FROM RUBBERONLINE AND SAUDA. TRUSTWORTHY AND SPEEDY DELIVERY.
16 July 2024
Unprompted review
Reply from Rubberonline
Hi, Elandra
Thank you for your fantastic review! We're thrilled to hear you had a great experience with Rubber Online and Sauda. Your trust and satisfaction mean a lot to us, and we're glad our delivery met your expectations. We look forward to serving you again soon!
The seamless and speedy process from…
The seamless and speedy process from order to delivery.
2 July 2024
Reply from Rubberonline
Hi, Lorraine
Absolutely thrilled to hear you had such a seamless and speedy experience with us! Your satisfaction is our top priority, and we're committed to making every step of your journey with us as smooth as possible. If you have any more feedback or suggestions, we're all ears. Looking forward to serving you again soon!
Reply from Rubberonline
Good morning,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Ensuring that orders are handled smoothly is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Reply from Rubberonline
Good morning,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our service. Making your experience smooth and enjoyable is what we strive for, and we're thrilled that we could meet your expectations.
If there's anything else we can do for you, please feel free to reach out. We look forward to the opportunity to serve you again soon!
great customer service
my quotation was done promptly, delivery was quick, great attention to detail. email sent to notify every step until delivery. 10/10 service.
7 July 2024
Unprompted review
Reply from Rubberonline
Good morning, Mdu
Thank you so much for your fantastic review! We are thrilled to hear that you were pleased with our service from start to finish. Ensuring prompt quotations, quick delivery, and attention to detail are priorities for us, and we're delighted that we could meet your expectations.
Your feedback means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Fantastic customer support
Fantastic customer support. Helpful. Friendly and efficient.
4 July 2024
Unprompted review
Reply from Rubberonline
Good morning, Chantelle
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer support team. Being helpful, friendly, and efficient are qualities we prioritize, and it's fantastic to know that we met your expectations.
If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to help and look forward to serving you again soon!
Five star service
Prompt delivery; quick responses to queries; obvious integrity. One could not ask for more.
28 June 2024
Unprompted review
Reply from Rubberonline
Good morning, Paul
Thank you so much for your glowing review! We're delighted to hear that you found our service prompt, responsive, and characterized by integrity. Meeting your expectations is our goal, and your satisfaction means a lot to us.
If you have any more queries or if there's anything else we can assist you with, please don't hesitate to get in touch. We look forward to serving you again in the future!
The size you order is what you get
The size you order is what you get. In our case, a perfect fit.
31 May 2024
Reply from Rubberonline
Hi, Hanlie
Thank you for the fantastic feedback! We're thrilled to hear that the size you ordered fit perfectly. Customer satisfaction is our top priority, and we're delighted that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
"Toppie Story"
Being a "toppie", I haven't ordered online much, but this experience was so easy and straight forward. Service is very efficient and swift. The product I ordered was exactly what I wanted and I will definitely order again from you guys. Well done and keep up the good work
13 June 2024
Unprompted review
Reply from Rubberonline
Hi, Russell
Thank you so much for your kind words! We're thrilled to hear that your first online ordering experience with us was a success. Making the process easy and straightforward for our customers is one of our top priorities, so it's fantastic to know that you found our service efficient and swift.
We're delighted that the product you ordered met your expectations perfectly. Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.
Thanks again for choosing us and for your encouraging feedback. We appreciate your support!
Quick and efficient service
Initially they did not have the product in stock, but once it arrived and the order was placed, we received a very quick and efficient response. Delivery took place within two working days.
29 May 2024
Unprompted review
Reply from Rubberonline
Good afternoon,
Thank you for taking the time to share your experience with us! We apologize for the initial inconvenience regarding the product availability. However, we're thrilled to hear that once the product arrived and your order was placed, our team was able to provide you with a quick and efficient response. And we're glad to have met your expectations. We appreciate your patience and understanding, and we look forward to serving you again in the future!
Reply from Rubberonline
Hi, Johan
Thank you for your kind words! We're thrilled to hear that you found our service reliable and swift. Your satisfaction is our top priority, and we look forward to serving you again in the future. 🌟
Reply from Rubberonline
Hi, Joel
Thank you very much for taking the time to leave us a review! We're happy to hear that you appreciated the friendly service and advice on stock availability that you received from our team.
Providing excellent customer service and ensuring that our customers have the information they need about our products and stock availability is a top priority for us. We're dedicated to making sure that every interaction with our team is positive and helpful, and it's wonderful to hear that we met your expectations in this regard.
If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help in any way we can.
Thank you once again for choosing our company, and we look forward to serving you again soon!
Reply from Rubberonline
Hi, Johan
Thank you for sharing your experience with us! We're delighted to hear that you found our product to be of high quality and that our delivery service exceeded your expectations by getting it to you so quickly.
Ensuring top-notch quality in our products and providing fast, reliable delivery is something we take great pride in. It's fantastic to know that we met your needs in both regards.
If you ever need anything else or have any questions, please feel free to reach out to us. We're here to assist you in any way we can.
Thank you once again for choosing our company. We truly appreciate your support and hope to have the opportunity to serve you again in the future!
Happy with my order
Happy with my order thank you, and the delivery was fast and the quality is excellent, thank you.
9 April 2024
Reply from Rubberonline
Hi, Xilavi
Thank you so much for your glowing review! We're thrilled to hear that you're happy with your order and that both the delivery speed and product quality exceeded your expectations.
Ensuring a seamless and satisfactory shopping experience for our customers is our top priority, and it's wonderful to know that we hit the mark with your recent purchase. Your satisfaction means a lot to us.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing our company. We truly appreciate your support and hope to have the opportunity to serve you again soon!
Great Service and super efficient
4 April 2024
Reply from Rubberonline
Hi, Jandre
Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with our service and found it super efficient.
Ensuring a smooth and efficient experience for our customers is something we take great pride in, so it's incredibly rewarding to receive your positive feedback. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing us. We truly appreciate your support and hope to have the opportunity to serve you again soon!
Quick delivery
10 April 2024
Reply from Rubberonline
Hi, Ross
Thank you so much for your review! We're happy to hear that you were impressed with our quick delivery.
Ensuring timely delivery is a top priority for us, and we're delighted that we could meet your expectations in this regard. Your satisfaction is incredibly important to us, and we're glad that we could make your shopping experience a positive one.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. We're here to assist you in any way we can.
Once again, thank you for choosing us. We truly appreciate your support and hope to have the opportunity to serve you again soon!
Prompt delivery.
3 April 2024
Reply from Rubberonline
Hi, John
Thank you so much for your review! We're thrilled to hear that you were impressed with our quick delivery.
Ensuring timely delivery is a top priority for us, and we're delighted that we could meet your expectations in this regard. Your satisfaction is incredibly important to us, and we're glad that we could make your shopping experience a positive one.
We're here to assist you in any way we can.
Once again, thank you for choosing us. We truly appreciate your support and hope to have the opportunity to serve you again soon!
Honest and accurate
The product was perfectly described online. The company then delivered my order promptly and professionally. Overall a really great experience.
22 March 2024
Reply from Rubberonline
Hi, Carla
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our product description accurate and that your order was delivered promptly and professionally.
At Rubber Online, we strive to provide our customers with the best online shopping experience possible, from browsing our products to receiving your order at your doorstep. It's incredibly rewarding to know that we've met your expectations and provided you with a great experience.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. We're here to help!
Once again, thank you for choosing Rubber Online. We truly appreciate your support, and we look forward to serving you again soon.
Delivered as promised
Ordered and recieved the goods as promised. Good quality and delivered quickly.
30 March 2024
Reply from Rubberonline
Hi, Neil
Thank you so much for your feedback.
We hope that you shop with us again.
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