My watch Rolex daytona rosegold classic M101 rubber b white rug has a small dimple on it, I found it during installation, but l thought I wouldn't be able to see it after installation, but I'm a lit... See more
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Absolutely the best!!!!! Great experience every time I have been into there office. It’s a joy to come by and see what options they have.
Purchased a rubber strap for Submariner, from UK, online. Simple to navigate the website, find the right strap and work out size. Took just two days to arrive (to UK) with full tracking details being... See more
Company replied
I ordered a white rubber strap for my Tudor Black Bay Pro (Opaline dial). I received the strap and promptly put it on my watch. The fit and quality are excellent; however, it's just too youthful... See more
Company details
Written by the company
The Ultimate Rubber Strap made in Switzerland by leaders in the watch industry. Recognized worldwide for quality and innovation.
Contact info
United States
- 305-771-2369
- info@rubberb.com
- rubberb.com
4.1
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Strap is great on the wrist
Strap is great on the wrist, fits perfect like it came from factory! Will buy more in the future!
24 April 2024
Unprompted review
Reply from Rubber B - Official
Hello Lawrence,
Thank you for your detailed review! We hope you continue enjoying your Rubber B wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
I LOVE Rubber B
I LOVE Rubber B! I have had at least 8 of their bands now on multiple models of watch.
I really used to dislike rubber, or anything except Stainless Steel. Now, since first trying one of these, it’s all I wear.
They make such a great difference for comfort and appearance.
I also really like that you can dress down a really dressy watch with them and turn it into something sporty, so you get so much more wear time.
If you haven’t tried one, you should.
11 April 2024
Unprompted review
Reply from Rubber B - Official
Hello Matt,
You have an excellent eye for detail! We appreciate you taking the time to leave a review about your experiences over the years with Rubber B for your luxury watch collections.
We wish you much enjoyment and thank you for being a valued client!
Sincerely,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Excellent Quality.
Excellent service and delivery, no issue to fit. Excellent quality merchandise and good value.
4 April 2024
Unprompted review
Reply from Rubber B - Official
Dear Stephen,
Thank you for the excellent review! We are very happy that you are enjoying your Rubber B and the matching luxury customer service that we aim to provide...
Have a wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Better than original Aquanaut band?
Wonderful band. Looks great on my aquanaut (maybe better than the original?)
I’ll be back for more!
2 April 2024
Unprompted review
Reply from Rubber B - Official
Hello John,
Thank you for the compliments on your Rubber B for Patek Philippe Aquanaut. We truly appreciate you taking the time to share your thoughts with others!
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Perfect Strap
Perfect Strap. Beautiful Rubber Strap, very good Quality, fits perfect on the Daytona.
Super fast shipping. Next order will come.
14 March 2024
Unprompted review
Reply from Rubber B - Official
Hello,
Thank you for your review! We hope you continue enjoying your Rubber B on Daytona, wherever your adventures take you for years to come!
Have a wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Perfect fit and Most Comfortable Non-OEM Stap Available!
A perfect fit, easy to install and looks great on my Blackbay 58 (blue) 39 mm. Yes, it is a bit pricy, but I doubt if there is a better non-OEM rubber strap out there that you can buy for about any watch you want to wear one on.
It is very similar the rubber strap that came with my Omega Seamaster 300 Diver watch with a green dial. If you put them side by side, the Omega strap looks a little nicer only because the clasp carries the Omega logo. However, the Rubber B strap is more comfortable which is where the proverbial rubber hits the road. Is it worth $240, definitely! And this is quite a bit less expensive than the OEM straps of the big brands if you try to buy a replacement.
I am confident the Rubber B strap is the best non-OEM out there for what you get. Will I purchase another one for my Rolex Sky King, Submariner or my Grand Seiko, absolutely. I recommend this strap to anyone that wants a great look, a perfect fit and a very comfortable wear.
23 March 2024
Unprompted review
Reply from Rubber B - Official
Hello Jeff,
Thank you for sharing your detailed opinion of quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Regarding pricing: Rubber B straps are manufactured in the most costly and same top Swiss factory as other independent watch brands you probably are familiar with (Hublot, Richard Mille, Vacheron Constantin, Chanel, Louis Vuitton, and Patek Philippe, to name a few who manufacture their OEM straps at the RB factory). They sell their straps at much higher price levels than RB, as we wish to meet the needs of a more inclusive audience.
Thank you for being a valued customer.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
I'm a big fan!
I have purchased a half a dozen Rubber B straps because they're attractive, well made and durable. Each strap beautifully complements the watch with which it is worn.
I'm a big fan!
29 March 2024
Unprompted review
Reply from Rubber B - Official
Hello Eric,
You have an excellent eye for detail! We appreciate you taking the time to testify to the quality and beauty of various Rubber B straps based on your long-term experience.
We wish you much continued enjoyment, and thank you for being a valued client!
Yours Truly,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
IWC Pilot Rubber Band
Easy to order, came quickly, exactly as described and a very nice product.
26 March 2024
Unprompted review
Reply from Rubber B - Official
Hello,
Thank you for your review! We hope you continue enjoying your Rubber B wherever your adventures take you for years to come!
Have a wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Amazing customer service and quality!
I recently purchased a Rubber B rubber strap for my 41mm Rolex submariner and had the best customer service experience possible. I originally miscounted the links on my watch and purchased the wrong size. (Don’t forget to count the closet link to the watch case. It’s easy to miss.) Rubber B customer service was immediately responsive and understanding of the situation and allowed me to exchange for a larger size weeks later due to being on international business at the time. Now the quality of the strap is outstanding! My sub has now become my favorite timepiece to wear.
27 December 2023
Unprompted review
Reply from Rubber B - Official
Hello Manu,
Thank you for sharing your opinion of the service and quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
We wish you many years of enjoyment of your Rubber B with Submariner 41!
Yours Truly,
Your Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
A nightmare
This strap is too expensive, and it is a nightmare to install and uncomfortable. I threw money into the trash by buying it.
9 March 2024
Unprompted review
Reply from Rubber B - Official
Hello Alireza,
We are saddened to hear your review and surprised. The T807 strap you purchased is made exactly to easily mount the Black Bay Pro and will not fit any other Tudor watch model. You must either have the incorrect watch model or the incorrect strap for it, especially when you say it is uncomfortable—which is another red flag that you are using the wrong product with the wrong watch.
We were not able to locate any emails from you about your complaint here. We always answer emails the same day and are available for immediate live-person customer service M-F / 9-5 EST via telephone, so there is no reason for you to feel frustrated.
Installing a Rubber B strap is as simple as removing your spring bars with a simple Bergeon 6767-f tool (not pliers or complicated tongs), sliding your spring bars into the perfectly calibrated strap shaft, and then clicking them back into position on your watch. If you are unfamiliar with or are less than comfortable with removing your Tudor bracelet yourself, then we recommend that you visit a professional luxury watch shop, and have them mount the strap for you, so that you do not scratch or damage your watch or spring bars. It should take an experienced watch person less than five minutes total to remove a Tudor bracelet and install the Rubber B strap to it. The strap should always be installed from the rear of the watch (never the front). You can use tape to protect your lugs while installing.
Thank you for being a valued customer.
Sincerely,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Great out of the box experience
Great out of the box experience. Perfect fit, just what I wanted!
20 March 2024
Unprompted review
Reply from Rubber B - Official
Hello Bob,
Thank you for expressing your opinion! We truly appreciate you taking the time to leave your review and that your service experience with Rubber B so far has been up to expectations. :)
Wishing you much enjoyment!
Sincerely,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
It’s a strap worthy of a luxury…
It’s a strap worthy of a luxury timepiece.
9 March 2024
Unprompted review
Reply from Rubber B - Official
We appreciate you taking the time to leave your review and wish you many years of enjoyment of your new Rubber B! :)
Yours Truly,
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Not overly impressed
Not overly impressed, bought one of these straps for my Sea Dweller a while back, around 2016. Paid, as i recall around £200 and was initially pleased however the strap split after 18 months use?? I then paid £23 for an identical looking strap on Ebay and its still going all these years later.
Interestingly when I tried to contact the company to see if this was normal I couldn't get a response.
I've had a response this time from the company, what they've said is not what I personally ( or others I'd read about when my strap broke).
To clarify, my strap split at the hole that is was usually tightened to, this happened after a period of around 18 months. During this period the watch was worn everyday but not exposed to any adverse use, chemicals etc (I worked in IT).
I emailed the company with concerns about this as I didn't believe the product was fit for purpose and received no reply.
I also accessed rolex owner forums and saw similar experiences listed.
My review is an honest account of my experience with the product, I'm still using the ebay version which I've had no concerns with. I personally would jot recommend this product.
Having received a response from the company apparently calling me out, I can confirm that I still have the original receipt of purchase and also the broken strap so if anyone would like proof please get in touch i can provide pictures of both. Purchased from Blowers Jewellers of Kingston upon Hull. UK.
Interesting to note that when the product failed I couldn't get a response let alons assistance, but when I leave a review that is a true and fair based on my experience i seem to have ruffled some feathers.
6 February 2024
Unprompted review
Reply from Rubber B - Official
Hello Sir,
Interestingly, your name cannot be located in our past orders system (dating back to 2011), just as you are not verified here by Trust Pilot either. in any case, below are our responses to your statements...
1) Our straps do not tear with normal, highly active daily wear. Our customers return for replacement purchases around the 5-year mark on average (not due to tearing but rather needing to be refreshed for suppleness).
2) All emails are answered the same business day without exception. Always check our Spam and Junk folders if you do not receive an immediate reply from us.
3) We are also available via telephone for a live man without any barriers or robots. Justcall 1 (305) 771-23 69 on any weekday 9-5 EST.
4) All of the replica straps on third-party websites are made in China with sub-par materials and calibrations, so they are absolutely not identical to any of our detail-minded clients. In sharp contrast, Rubber B straps are manufactured in the most costly and same top Swiss factory as other independent watch brands you probably are familiar with (Hublot, Richard Mille, Vacheron Constantin, Chanel, Louis Vuitton, and Patek Philippe, to name a few who make their OEM straps at the RB factory but price them double).
In summary, your comments here are mysterious to us, but you have the right to your opinion and to your review.
Best wishes.
Sincerely,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Charge an extortionate return fee of…
Charge an extortionate return fee of $20 to recover “bank charges etc” which was be 10x the actual cost plus a hidden additional postage fee of $30. So instead of the $20 fee the website says I was charged $50. Absolute theft!
THEIR REPLY REPEATEDLY SAYS A $20 FEE YET I WAS CHARGED $50. I have repeatedly asked for a refund of the additional $30 they charged me but they refuse.
20 December 2023
Unprompted review
Reply from Rubber B - Official
Hello Sir,
The $30 INTERNATIONAL UPS SHIPPING AMOUNT YOU PAID IN ADVANCE OF YOUR SHIPMENT IS NON-REFUNDABLE. Therefore, you were only charged a $20 return fee, as is described in detail below...
Your statements here are misleading and inaccurate, which is why they do not line up with the thousand verified reviews here from other customers over 12 years.
We do not charge hidden fees or profit from returns. Our return policy is listed clearly on our website. It is a very common return policy like that of most e-commerce retailers who are not big-box stores such as Amazon or drop-ship behemoths such as Far-Fetch. Our International customers, when checking out on our website in their shopping cart, pay a courtesy flat rate of $30 for UPS Worldwide shipping (we cover the actual higher cost of UPS Express, which is anywhere from $40-$90, depending on the delivery address). WE DO NOT OFFER FREE INTERNATIONAL SHIPPING, SO THE SHIPPING FEE IS NEVER REFUNDED BACK TO THE CUSTOMER FOR THEIR RETURN. The only deduction an international customer will ever see is the $20 Return Fee, which helps us reduce the losses from bank transaction fees, true shipping costs, and single-use brand packaging losses associated with a return. For example, an international order of $220 will have zero tax and a $30 shipping fee. The item will always ship out the same business day with a live UPS tracking number, and the package will be delivered to any address worldwide in 2-5 business days. When a customer decides to return their $220 purchase, the refund will be for $200 the same day the strap arrives back at our receiving department.
The return fee of $20 does not cover our loss on a return because of the ACTUAL UPS shipping cost combined with the banking fees. It just allows the customer to share a portion of the loss.
Please feel free to check with UPS about their basic letter fee (the cheapest they have) from USA to the EU, and you will see how extremely high it is. Even when we were using the Public Post Office twelve years ago, the public mail base fee for insured mail without any live tracking was $29 back then, they took 10 days to deliver in Europe, and they even lost a fifth of our packages for weeks without a trace. This is not a problem with UPS, which is why we actually cover the even higher UPS fee difference so that our valuable shipments are properly handled and customers are satisfied.
Your opinion of us having a profitable return policy is evidence that you are not entirely familiar with the situation merchants face regarding fees and penalties imposed by banks and shippers.
Please also take into account that our retail pricing is not "marked up" with enough padding to cover all customer shipping costs... Rubber B straps are actually manufactured in the most costly and same top Swiss factory as other independent watch brands you probably are familiar with (Hublot, Omega, Richard Mille, Chanel, Louis Vuitton, and Patek Philippe, to name a few who manufacture their straps at the RB factory. They sell their straps at much higher price levels than RB, as we wish to meet the needs of a more inclusive audience).
In summary, we are very sorry that you were expecting a free return, which we did not provide.
Thank you for being a valued customer.
Best Wishes,
RB Customer Care
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Very bad experience
I purchased straps for two Rolex watches. Shipment should have arrived before I was going abroad on a vacation in the sun where I was looking forward to using the product.
Of course UPS has delayed the shipment so I'll have the original links for the entire trip instead and have to be way more careful not to get dings when doing water sports. Doesn't feel fun at all and I can't really recommend this company that promises deliveries they don't intend to uphold. I don't really care that you take legal discrepancies for it in your user agreements, this is about being honest.
Now this strap will sit unopened until summer and it feels a bit like I've just been throwing money in the fire. Thanks for a horrible experience Rubber B, I'll make sure to recommend anyone looking to buy a rubberband not to purchase it from you.
Thanks for nothing.
20 December 2023
Unprompted review
Reply from Rubber B - Official
Hello Max,
We are very sad to see your review. We share your disappointment that the shipping company has caused a one-day delay in your delivery. It is regretful that YOU PLACED YOUR ORDER JUST 3 DAYS BEFORE YOUR FLIGHT, WHICH IS LESS THAN THE ESTIMATED TIME WINDOW OF UP TO 4 DAYS SHOWN OUR WEBSITE. Further details are below:
1) At no point in time during the checkout process does our website provide any specific delivery date. Worldwide Shipping is stated as needing 2-4 business days when an order is received before 4 pm EST.
2) You placed your order on December 18th after 5 pm EST (after business hours in Miami Florida, USA). We shipped your order out right away at 9 am the following morning December 19th. We emailed you a UPS tracking number and your Estimated delivery date of December 21st in SWEDEN (from the USA). As of this post, UPS is showing delivery for the 22nd.
We share your frustration with the delivery delay because we care dearly about our valued customers like you receiving their shipments as quickly as possible so you can begin enjoying your Rubber B. However, we cannot control weather or equipment delays that cause a UPS delivery to run off schedule, which is why we provide all customers with a live tracking number to follow its progress.
In our quest to always provide the absolute best service, we have tried other shipping companies in the past that ended up providing sub-par tracking ability, slower delivery times, and terrible resolutions for lost packages, which is why we are now currently shipping strictly with UPS, who offered the most reliable service. It is unfortunate that you have experienced a rare delay in your package getting to you.
In any case, we wish you a safe and wonderful trip, and we hope that upon your return home, your Rubber B straps will bring you many years of enjoyment!
Thank you for being a valued customer.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Very easy to order and the strap…
Very easy to order and the strap arrived as advertised. I took it to my local watch repair shop who did have to keep the watch overnight to fit the strap properly. Now that it is done, the strap looks amazing.
24 September 2023
Great products!
24 October 2023
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