RRR.LT | Ovoko Reviews 

63,818
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,429 reviews, reviewers had a great experience with this company. Customers consistently appreciate the remarkably quick delivery times and find the online platform very straightforward to navigate when searching for various car components. Many individuals frequently mention that ordered goods are securely packaged and reliably match the descriptions provided on the site. People also note that the ordering process is smooth, offering multiple payment options and helpful service support. Some reviewers were not happy with their purchases, noting that certain delivered items arrived visibly damaged or failed to match the correct vehicle specifications properly. Consumers additionally shared concerns regarding occasional issues with receiving wrong parts or encountering unexpected defects on products.

What people talk about most

Product

Consumers find product experiences to be highly mixed and inconsistent. While many reviewers praised items... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Quality

Users describe ambiguous interactions with quality, reflecting mixed customer experiences. While many... See more

Order

People report ambiguous experiences with order processes, highlighting a division among consumers. While many... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and reliable support. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery service was great the parts arrived in two days, not counting the weekend. The downside, the EV charger cable i received was damaged, which was not shown in the ad photos. Fortunately... See more

Rated 5 out of 5 stars

I ordered a spare wiper motor for my tesla during our vacation trip more than 1000 km from home. I found a seller in the same country who had a motor in stock since tesla could not support my fast eno... See more

Rated 5 out of 5 stars

Very easy to order and multiple ways and options to pay. This was my first order, just to see how, and if, it worked. I really did. With the large supply of different kind of parts, I probably use t... See more

Rated 5 out of 5 stars

Information regarding the item was fine, and payment and shipping went smooth. I will definitely search here for parts next time I need them.


Company details

  1. Used Auto Parts Store
  2. Auto Parts Market
  3. Software Company

Written by the company

Reusing is the future, and Ovoko is steering the way. Our mission is to create a sustainable, circular economy for used car parts, making them easily accessible and affordable for buyers while reducing environmental impact. With cutting-edge software, marketplaces, shipping, and analytics solutions, we connect quality used parts with satisfied customers across Europe. Our journey began as a humble spreadsheet in a Lithuanian town in 2016. Since then, Ovoko has transformed into a thriving platform, uniting millions of used car parts with happy buyers. Explore our marketplaces: rrr.lt, ovoko.pl, ovoko.it, ovoko.fr, and ovoko.fi


Contact info

4.2

Great

TrustScore 4 out of 5

64K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(63,818)

2,170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I just didn't know where to go

I just didn't know where to go. I got the package but there isnt a "button" for review.support is late, and even if my buy said I can send back my stuff there are not an option. I got the stuff but IT was Poor condition.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Positively suprised

I didn't know this website before I ordered. But I was looking of a very particular part for my car that I could only find one, in whole of Europe. So I decided to order and see how it goes. Well it went pretty well, fast delivery, the item was packaged extremely well and it arrived relatively fast. I recommend.

17 June 2026
Rated 1 out of 5 stars

Useless company

Useless company.
5months are around - no money pay back….
Communication is critcal, no answer for weeks!!!!

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

I have been waiting almost 2 months for a return to be resolved. I received the wrong item, submitted the return request on time, and have been waiting for the courier to collect the package. The courier never arrived, and customer support did not provide a real solution.

Instead of helping resolve the issue, I received repeated generic responses and was left waiting for weeks. The communication and customer support have been extremely disappointing.

A company that advertises buyer protection should provide a much better service and take responsibility when problems occur.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

I returned a product

I returned a product; more than 30 days have passed, and I haven't received a refund. Ovoko encourages fraud. Do not buy from them; there is a high chance you will lose your money.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Carmedia

Perfect, i am very happy that I used them. They are extremely punctual and reliable; everything was exactly as described.

17 June 2026
Rated 1 out of 5 stars

Impossible to Contact Customer Support – Order Not Delivered and No Assistance

It is impossible to get in touch with customer support. They do not have a phone number, and no one responds on the chat.

I ordered two parts from your website with delivery to Belgium, but they still have not arrived after more than three weeks. On top of that, the shipping company claims that the package was delivered, but it never arrived at my address.

I have no idea how to get my money back because I cannot contact anyone at OVOKO. This is absolutely unbelievable.

9 July 2026
Unprompted review

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