Beautiful flowers, packed very good. Arrived on time in very good condition
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I didn' t received the command. It was delivered to another address. I do not recovery my command after I went to the address where I suppose that was delivered, like Mr.Martin's suggestion . I l... See more
Company replied
High Quality Just in time Custome service high Positive feedback from people who received Rozen.NL bouquet 💐 Value for your money Absolutely worth trying 😉
Easy to order and possibility to get flowers even in Saturday. Nice packing, noneed to worry how to bring them without damaging flowers. And MOST important - Roses looks amazing.
Company details
Written by the company
Bestel eenvoudig uw rozen online via rozen.nl. Dagverse rozen direct van de kweker. Verser kan niet! De meeste rozen zijn in Nederland gekweekt. Daarnaast halen we een gedeelte (vooral de geverfde rozen) uit Ecuador. Ook daar doen we alleen zaken met de betere kwekers. Gratis bezorging door heel Nederland boven € 125,-
Supersnelle levering Dagvers!
Op werkdagen - Vandaag besteld (tot 11:00 uur) Morgen in NL + BE bezorgd.
Bestel tot 11:00 uur, en in de meeste gevallen kunnen we ook die dag versturen. De volgende dag geleverd in Nederland en België, ook op zaterdag. (we zijn wel afhankelijk van de prestaties van de koeriers. Afhalen is dagelijks mogelijk maar wel in overleg, want we hebben geen winkel.
Contact info
Middel Broekweg 29, 2675 KB, Honselersdijk, Netherlands
- 0654301138
- info@rozen.nl
- rozen.nl
4.3
Excellent
2K reviews
Replied to 35% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
the roses were fresh and the staff is…
the roses were fresh and the staff is super responsive and friendly.
13 November 2020
Will buy here again
Good quality and fast shipment (I placed order 2 days in advance)
29 September 2020
Unprompted review
The roses were delivered on the day…
The roses were delivered on the day which they promised. Kudos to the team! Will definitely recommend to everyone who wants to send roses to the doorstep of their loved ones!
Thank you so much for helping out!
Dankjewel!
4 August 2020
Unprompted review
Reply from Rozen.nl
More than happy to do what we promise.
Looking forward to treat your friends in the same way.
It is so easy to make someone happy with a bunch of good roses.
I would give more stars if i could
I would give more stars if i could, serious, fast company, excellent services and competitive prices. I will gladly reccomend them to anybody. Thank you!
31 July 2020
Unprompted review
Reply from Rozen.nl
I will have to speak with Trustpilot to see if they can facilitate this!
Looking forward to serve you once more in the future.
Beautiful coloured roses!
They went above and beyond for a custom order and we are all very happy! Beautiful coloured roses. Thank you!
25 July 2020
Unprompted review
Good service
i ordered roses for mother's day, they arrive 2 days late, didn't get what was described on the website, and the roses were not in the best shape. After a complaint i got new roses, more like they were on the site described but still areived one day late so they were still a bit damaged but better than the first ones, so is a good service but the roses can look maybe pretier if the would not be in the box for so long, so i think they should check the delivery system to onther countries.
27 May 2020
Unprompted review
Girlfriend loved the videobox!
23 April 2020
Unprompted review
I ordered 21 but I get 19 it's okay
6 April 2020
Unprompted review
Old roses, bad customer service!
I ordered roses one week before Valentines Day and requested delivery for the day. By 3pm the delivery had still not arrived so I called to check the progress only to be told that the delivery driver would not be able to deliver on Friday. I was promised that the delivery would be out first thing on Monday. On Monday at 3pm nothing had arrived yet so I called again to check where the delivery was and was told the order had been forgotten. The roses were eventually delivered by Tuesday evening but were no longer fresh and dried up within 3 days. Expensive, bad customer service....avoid!!
25 February 2020
Unprompted review
Reply from Rozen.nl
Dear Frank or Fred since it's a little confusing. You are totally right. Bad performance all the way. Not one order went so wrong as yours. Unfortunately it had to be delivered to a company address, so we were a little more limited in choosing the right delivery service. At first it was our intention to make the delivery ourselves on monday, but we were not able to do this within office hours. That's when we decided to send it with a courier for tuesday delivery. Monday roses are the same as tuesday delivered roses. So your remark about old roses is not accepted, and is also impossible. All our roses are always fresh and direct from the grower. So yes it is best that you avoid us in the future.
Amazing colours!
Fast service, even during holidays! Excellent quality!!
4 January 2020
Unprompted review
Reply from Rozen.nl
Thanks Anastasis, We do what we can. Eventhough it's a struggle now and then.....
The service is great
The service is great!
Their orders always arrive on time and in high quality.
I booked through them several times, each time receiving personal attention and service was extremely professional.
Highly recommended without a doubt
21 November 2019
Unprompted review
Reply from Rozen.nl
Nothing can beat a review like this.
I am sure we are going to do a lot more in the next summer season.
The rose looks very beautiful
The rose looks very beautiful. The only little problem was that the glass from the rose was a bit dusty and spotted. Luckily i checked before i gave it to the one that was meant for.
For the rest very good packed and safe arrived at my place in good condition.
26 August 2019
Unprompted review
Reply from Rozen.nl
Thanks for the review and your point of improvement.
. I did clean the glass, but I might need to be a little more keen to the finishing touch.
I am going to wear gloves the next time I ship and packl one.
Great customer service
Great customer service. I had an issue where my order was forgotten (system failure) and shipping issues (transport company). However, despite this, the owner was very accomodating and his customer service was excellent. He answered my questions and worked with my until I was satisfied. This is an important part of having a business! Will definitely be ordering again if this is how they handle customers. Thanks :)
3 March 2019
Unprompted review
Reply from Rozen.nl
Thanks Erika for your review. It just sometimes happens that things go different from how you want them to go. Next time will be 100% smooth. (And that's a promise)
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