Royal Stone Group 

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Company details

  1. Finance Broker

Written by the company

Welcome! Join a thriving community of traders and experience a secure, reliable platform for investing in global markets, Forex, equities, and commodities. With a strong reputation and user-friendly interface, we make trading seamless and efficient. Trade with confidence and explore new opportunities with us


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Company is dishonest and have frauduant means to rip you of your hard earned money.

Dear Sir,
I opened my account with Royal stone Group after our PM Treaduea once endorsed the company to invest in to get good return on your investments.
I opened my account with this mail address in February 2025 with an initial investment of cad 350 and later on their persuasion added another Cad 1000 and both the deposits were converted to USD totalling roughly USD 930 approx.. Firstly a person by the name of Nicholas Wilson with cell no. 647-496-9722
was appointed to advix\se me butr later on he was taken over by Max Polak. Max polack was in touch through Telegram username Maxpolack1. He would call through Telegram to execute trades. He helped me to show how the profit from trade shall be returned. He made a transfer of roughly CAD 110.00 to my account through Crypto.com.
Did some trades on the advice and profit with principal accumulated to USD 2,800.00.
I informed Mr. Polak that i am not medically fit and was in hospital for some time and cannot persue this any more and requested him to close my account and refund my balance after taking his commission. Mr. Max replied by telling me that I have another manager to sort this out and I should go on live chat in my account.
Since then I cannot access my account and when I try to log in, I get this message on the site that it's no longer available.
I do not know what is the course of action left and is now contacting you to suggest to me what to do.
This is a scam to defraud the public of their hard earned money. I am a senior man of 80 yrs. and thought I could earn some extra bucks to make my life better. I did this after our PM Trudeau endorsed this company and I wonder how he could endorse the fraudulent and dishonest company thus making seniors like me who are on the last legs of life . I am looking forward to your expert advice and the course of action for me. i need your help and some legal steps since this is a Canadian Company may not be from Ontario,

Rajender Kumar Wij

7 May 2025
Unprompted review
Royal Stone Group logo

Reply from Royal Stone Group

Dear rajender wij,

Thank you for sharing your situation. We are sincerely sorry that you have faced such difficulties. However, we would like to draw your attention to a few important points.

First of all, your review contains serious allegations of fraud, but it is not backed up by official evidence necessary for an internal review. We also need to confirm that you are indeed a customer of our company. Your message mentions names of individuals and contact details, but we are unable to identify them as belonging to our organisation without proper verification.

Please contact our support team immediately through official channels with the email address used during registration and provide screenshots of correspondence, proof of transfers, and any other documents related to your case. Only after receiving this data will we be able to objectively consider your appeal.

Thank you for your understanding and we look forward to receiving additional information from you soon.

Sincerely,
Customer Service

Rated 1 out of 5 stars

scammers

I kept putting in money but could not bring the money out. The professionals in my DP were kind enough to help me get my money out, don't trust these guys with your money they are scammers

22 February 2025
Unprompted review
Royal Stone Group logo

Reply from Royal Stone Group

Dear Griceldabo,

However, we were unable to verify your identity as a client in our system based on the information provided. If you experienced any issues with your account or transactions, we urge you to contact our official support team directly through our verified channels. We take all concerns seriously and are committed to resolving any legitimate issues.

Please also note that your review includes a reference to an external service, which violates platform guidelines. We kindly request that you remove the entire review. If you wish to share your experience, we welcome a revised version that complies with community rules and provides specific, verifiable details about your interaction with our service.

Sincerely,
Customer Support Team

Rated 1 out of 5 stars

A trap you shouldn't fall for

A trap you shouldn't fall for
After making a substantial deposit, your account becomes inaccessible. This went on for a while, in my case, Ap and co securities got my money out before it was too late. Be cautious.

26 March 2025
Unprompted review
Royal Stone Group logo

Reply from Royal Stone Group

Dear Jeffery Christine,

Thank you for sharing your review. However, your comment does not contain any verifiable details or documents regarding your case. In order for us to determine if you are indeed a customer and conduct a proper investigation, we request you to contact our official support team directly and provide all necessary evidence such as transaction records, account ID or correspondence.

In addition, we should note that your review contains explicit promotional content referring to a third-party organization. This violates the rules of the review platform. We strongly encourage you to remove or revise the post accordingly. Otherwise, we will be forced to report it to the platform's support team for further action, which may include account deletion or restriction.

Sincerely,
Customer Support Team

Rated 1 out of 5 stars

They should be called Royal Scam group…

They should be called Royal Scam group . Do not believe the reviews that have websites ending in io ..as these are theirs. The company has your trades going well , then after your trust is gained; trades go bad and in order to save your account you need to pay 20% of your balance as Insurance . Then they decide it's best to close your account and cash out. But wait, you need to pay their commission and service fees..Another 10% of your balance..All new cash infused , not from your account. Then , in order to get your cash ( newsflash..you never will) you need to pay all taxes..Fed,Provincial and Capital gains..Again , not from your account but new money. Everything about this company is false , including their names..The address for the business is 77 King Street West Toronto..They say they are on the 17th floor but security in the building says the floor is vacant. Stay far away from these people

25 February 2025
Unprompted review
Royal Stone Group logo

Reply from Royal Stone Group

Dear Jeff,

We appreciate all feedback and take concerns seriously. However, your review lacks concrete evidence or supporting documentation to verify your claims. If you have encountered any issues, we encourage you to contact our customer support team with relevant details so that we can address your concerns appropriately.

Additionally, we have noticed elements in your review that could be misleading or inaccurate. We strongly advise against spreading unverified claims, as this can contribute to misinformation. If this review is not corrected or removed, we may be forced to escalate the matter to the platform’s support team.

Best regards,
Customer Support Team

Rated 1 out of 5 stars

PLEASE PEOPLE STAY AWAY FROM THIS…

PLEASE PEOPLE STAY AWAY FROM THIS COMPANY, IF YOU DO NOT WANT TO LOSE YOUR HARD EARNED MONEY. I WAS TRYING TO GET MY MONEY BACK BUT, MAYBE I DON'T HAVE A CHANCE TO GET IT. WHY THIS PEOPLE ARE SCAMMING PEOPLE? IT IS SO FRUSTRATING, I THOUGHT MY LIFE WOULD CHANGE FOR THE BETTER. STAY AWAYYYYY WHILE YOU CAN.

25 November 2024
Unprompted review
Royal Stone Group logo

Reply from Royal Stone Group

Dear Mariemi,

We understand your frustration and take all concerns seriously. However, your review does not include any specific details or evidence that would allow us to verify your case. If you believe there has been an issue with your account, we strongly encourage you to contact our official support team and provide all necessary documentation so we can assist you.

Additionally, we have noticed that your review contains unverified and misleading claims. We kindly ask you to revise or remove it. If not, we may be forced to report it to the platform’s support team, which could lead to further action against your account.

Best regards,
Customer Support Team

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