I just switched my 1 year old lab to RC after falling in the trap of buying the "HUMAN GRADE, GRAIN FREE " BOUTIQUE brands and watching him have inconsistent bowel movements and lethargy from them. H... See more

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My dog sadly got diagnosed with diabetes in December 2025, which was a life changing event for him. We are on a rollercoaster with his insulin dosage as he is unstable still. Now Royal Canin have stop... See more
Company replied
As a breeder & nutritionist, I want the very best start for my kittens, and perfect health for my Queens. It’s easy to feel ‘Food Shamed’, with some social media marketing, that makes you believe th... See more
Product is fine. But DPD don't offer a time slot for the delivery. Moreover, if you are not in residence when they deliver they will not arrange another time but take goods to a collection point .... See more
Company replied
Company details
Written by the company
The Royal Canin company, owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in Health Through Nutrition for cats and dogs. Founded in 1968 by French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with veterinarians, nutritionists, breeders, and other pet professionals around the world to improve pet health and well-being. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,500 Associates all over the globe united by the same Purpose: A BETTER WORLD FOR PETS. Our mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. Our unique approach always places cats and dogs at the heart of the innovation process. Their age, lifestyle, size, breed, and activity level are observed through science to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide. To learn more about us, please visit www.royalcanin.com.
Contact info
Aimargues, France
- royalcanin.com
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Brilliant from start to finish
Brilliant from start to finish. Credit where credit is due, last month I was let down by delivery but on this occasion I have ordered and received all within 24hrs. Thank you
I had 5 cats
I had 5 cats. 2 died prematurely with kidney failure. 1 of my other cats was drinking an awful lot of water she always had scent gland abscesses as did the 2 that I lost. I started giving all 3 fresh poached chicken & Sheba wet jelly food. Now all 3 cats have new energy all the smelly breath has gone no abscesses. Id never recommended Royal Canin. No vomiting.
All good with the delivery
All good with the delivery. On time as usual. With no fuss thank you
May use AI-assist with repliesRead more
Dog food delivery
2nd month running the order was late ,last month you didn't have the stock,this month the carrier didn't deliver until today, so I had to go out the weekend and buy more. I was informed last Friday it left Hinckley depot and got no information until this morning it arrived at Feltham.

Reply from Royal Canin
Thank you for delivering so quickly!
Awful to say but let down very badly by an alternative puppy food supplier whom we ordered with 2 days before collecting our puppy and 2 weeks later still hadn’t arrived! …so we were very relieved that we moved quickly to your company and you delivered Including the bank holiday within 48hrs thank you. And relieved that our puppy didn’t get too upset by the food change!
Easy website to use and very quick…
Easy website to use and very quick service
Fast delivery but my parcel was left by…
Fast delivery but my parcel was left by my gas box when I'd changed the address delivery to my neighbours address.
The delivery came exactly in the time…
The delivery came exactly in the time slot they had previously advised.
Advice by phone useful
Good advice given by phone, but it was a little guarded. Done by script? It wasn't made clear that your wet and dry ideal was just one tin of the former. Maybe I didn't ask the right questions. All else, ordering and delivery, fine
My cats much on prefer Royal Canin
My cats much on prefer Royal Canin cat biscuits to other brands. So easy to order online and arrived next day.
Important food for my dog since 16…
Important food for my dog since 16 years and hopefully longer than 20 ;-)))
I am giving my dog since 16 years royal canin. She is still fit and happy. Of course, lifestyle is important, but what if I didn't have Royal Canin? Only canned food? Many thanks to the company owners and employees of Royal Canin.
It was a great experience using Royal…
It was a great experience using Royal Canin Dog food.

Reply from Royal Canin
Test review for 24th April
This is a test review for Deployment…
This is a test review for Deployment 24April

Reply from Royal Canin
This food is making animals sick.
My cat has been on SO canned food from RC for about a year. It went OK at first but within a month or so, started having diarrhea and vomiting intermittently. Over time, those episodes are more and more frequent with bloody diarrhea in the last bout. Talked to vet and switched him to a different brand urinary diet and he's been much better ever since. Contacted RC and all they say is that they'll look into and there are no active recalls or issues they know of. How many people have to report issues before the company figures out what the heck is going on? Go on Reddit and hear pet owners all across the board (cats, dogs, wet food, dry food...) suddenly having allergy-like symptoms. Something in their food is making pets sick. It's appalling, especially since they're so expensive! They're clearly not doing their due diligence to figure this out.
The dog food was delivered to a…neighbour even though I was home.
The dog food was delivered to a neighbour even though I was home. THe delivery person didn't even knock on the neighbour's door but just left it there. The neighbour had to walk two 12kg bags of dog food up to my house! Neither they nor I am happy.

Reply from Royal Canin
I didn’t expect my delivery to be thrown
I didn’t expect my delivery to be thrown over my gate !! The box was far too big for the bag of dog food and either broke as it was thrown over the gate( which is easy to open) or on contact with the ground. My dog food is expensive and I expect it to be delivered with some care.

Reply from Royal Canin
Excellent service
Placed order Easter Monday, puppy food delivered before midday on Wednesday. First class service
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