I just switched my 1 year old lab to RC after falling in the trap of buying the "HUMAN GRADE, GRAIN FREE " BOUTIQUE brands and watching him have inconsistent bowel movements and lethargy from them. H... See more
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My dog sadly got diagnosed with diabetes in December 2025, which was a life changing event for him. We are on a rollercoaster with his insulin dosage as he is unstable still. Now Royal Canin have stop... See more
Company replied
As a breeder & nutritionist, I want the very best start for my kittens, and perfect health for my Queens. It’s easy to feel ‘Food Shamed’, with some social media marketing, that makes you believe th... See more
Product is fine. But DPD don't offer a time slot for the delivery. Moreover, if you are not in residence when they deliver they will not arrange another time but take goods to a collection point .... See more
Company replied
Company details
Written by the company
The Royal Canin company, owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in Health Through Nutrition for cats and dogs. Founded in 1968 by French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with veterinarians, nutritionists, breeders, and other pet professionals around the world to improve pet health and well-being. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,500 Associates all over the globe united by the same Purpose: A BETTER WORLD FOR PETS. Our mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. Our unique approach always places cats and dogs at the heart of the innovation process. Their age, lifestyle, size, breed, and activity level are observed through science to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide. To learn more about us, please visit www.royalcanin.com.
Contact info
Aimargues, France
- royalcanin.com
4.1
Great
5K reviews
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Happy dog, happy owner.
I recently started my dog on this food for weight management. So far I am very satisfied with the early results. My dog finishes the food promptly and seems to like it, and he is losing weight which will keep the vets happy.
20 August 2025
Unprompted review
Out of stock AGAIN
This is now the THIRD instance when Royal Canin has utterly failed in its core mission to deliver required prescription food for my dog forcing a change in diet. Unconscienceable. My online reviews will reflect and warn any and all to shop elsewhere.
19 August 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The driver was nice and friendly but he…
The driver was nice and friendly but he had a cigarette on his hand when he passed the parcels to me.
19 August 2025
Unprompted review
Reply from Royal Canin
We appreciate your feedback. We're glad the driver was friendly. We'll address the issue of the cigarette to ensure a better experience in the future.
Awaiting delivery of dog food
The picture they sent confirming delivery was not our house & still awaiting our delivery of golden retriever royal Canin dog food
13 August 2025
Unprompted review
Reply from Royal Canin
We regret that the delivery confirmation picture was not your home and that you are still waiting for your Royal Canin golden retriever dog food. We appreciate your feedback and will look into this issue.
Prompt service
Kept up to date with delivery packaging good no problems
12 August 2025
Unprompted review
The mother and puppy Whelping kibble is…
The mother and puppy Whelping kibble is the best and easiest on the market
8 August 2025
Unprompted review
Reply from Royal Canin
Dear Carolyne,
We're delighted to hear that you find the Mother & Puppy Whelping kibble to be both effective and convenient. Thank you for the positive feedback and for putting in the time to write this review.
Best regards,
Royal Can Netherlands
Fabulous service and very healthy dog…
Fabulous service and very healthy dog food.
6 August 2025
Unprompted review
everything was great
4 August 2025
Unprompted review
Great service
1 August 2025
Unprompted review
Delivered on time and left in safe…
Delivered on time and left in safe place
Caught driver in time of delivery
31 July 2025
Unprompted review
1 of my cats had severe eczema and was…
1 of my cats had severe eczema and was elergic to tree/gras pollen, after changing her diet and several cortizone injections at great expense, then i tried royal canin fur and skin biscuits.. this was 4 months ago and the eczema etc seem to have cleared. the vet explained why they are reletavely expensive..but a 4k bag which lasts 3 months , compared to weight price ratio of run of the mill biscuits these are a steal.
30 July 2025
Unprompted review
Very helpful delivery driver
24 July 2025
Unprompted review
Simple to order,good product good price…
Simple to order,good product good price delivered quickly
10 July 2025
Unprompted review
Reply from Royal Canin
Bonjour,
Nous vous remercions pour votre retour positif !
Bien cordialement,
L'équipe Royal Canin
Very satisfied with service I was very pleased to find how easy it…
I was very pleased to find how easy it was to order my pets food from your website and satisfied with the delivery process
26 June 2025
Unprompted review
Delivered on time and in good condition
Delivered on time and in good condition
8 July 2025
Unprompted review
Speedy service
2 July 2025
Unprompted review
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