Very easy to insure appliances. Not mind boggling. Even somebody of less knowledge could do it.
Company replied
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See what reviewers are saying
Currently been waiting for a plumber for 24hrs, I was told the "case" had been accepted at 15:15 yesterday by the 4th person I spoke to ( that's another story).I was advised if I hadn't heard anyt... See more
Signing up with Row.co.uk was surprisingly easy. The process was straightforward: I had an initial question, I called up and spoke to Roseanne who assured me with comfort, authenticity and consistency... See more
Company replied
Had trouble adding an appliance on the web portal. Spoke to Rosanna who was most help full. Although there were a few hiccups she worked her way through the procedure and kept me informed of every... See more
Company replied
Company details
Information provided by various external sources
As one of the most competitively priced insurance providers in the UK, Row.co.uk secures the best value deal for you by diving a little deeper than our competitors into the cover provided. We go absolutely quackers for great customer service - it is at the heart of anything we do! From providing comprehensive coverage at a great price, to our easy to use site and friendly advisors, we stand out from the crowd. Find out why our customers love us by getting a quote on a Gadget, Mobile Phone, TV, Appliance, Home Emergency or Boiler cover policy.
Contact info
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, United Kingdom
- 0203 411 9409
- customerservices@row.co.uk
- row.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and quick
26 August 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon,
Thank you for your review, I am happy that you found the website so quick and easy to use!
Kind regards,
Sophia
Quick and easy to use.
24 August 2022
Reply from Row.co.uk
Good Afternoon,
Thank you for your review, I am so happy you found our website so quick and easy to use!
Kind regards,
Sophia
My experience with interacting with the company.....
I called in with an enquiry about my policy and I spoke to Michael. He was friendly, helpful and answered all of the questions I had. Based on my experience with Michael I would highly recommend the company. He was lovely to talk too. Many thanks for your help!
23 August 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon,
Thank you for your review, I am pleased that Michael was able to help you and answer the questions you had regarding the policy and process!
I will be passing these comments on to him.
Kind Regards,
Sophia
Quick and easy to use and good price
21 August 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon,
Thank you for your review, I am pleased that you have found our website quick and easy to use!
Kind Regards,
Sophia
Very quick and easy and saved a fortune!
19 August 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon,
Thank you for your review, I am so pleased that you have been able to save with us!
Kind Regards,
Sophia
Easy to use website and really good…
Easy to use website and really good price
18 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the site so easy to use!
Kind regards,
Sophia
Easy to navigate
Easy to navigate, good prices, easy applying, no issues.
15 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you hgave found the site easy to navigate and enjoy our prices!
Kind regards,
Sophia
Easy and simple steps
15 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy that you have found the process to be easy in setting up your cover!
Kind regards,
Sophia
Thanks for making it an easy process
Thanks for making it an easy process, compared to others (which hold out of date databases for the latest phone models) didn't take by more than 5 minutes to get the cover I required.
13 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased to hear that you have found the process easy and simple when taking the cover you needed!
Kind regards,
Sophia
Quick and easy
My experience of taking out insurance for my camera was seamless from start to finish
13 August 2022
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the process in taking insurance out on your camera to be easy and seamless!
Kind Regards,
Sophia
Easy to setup with no fuss
Easy to setup with no fuss. I'll update if I ever need to claim but I hope I never do...!!
11 August 2022
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you found the set up easy!
Kind Regards,
Sophia
Excellent service much appreciated
11 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have received excellent service from us!
Kind Regards,
Sophia
Very professional and polite
8 August 2022
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the service you received to be professional and polite.
Kind Regards,
Sophia
Very good very fast
4 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the service to be very good!
Kind regards,
Sophia
Affordable prices and very easy site
4 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy that you enjoy our prices and find the site easy to use!
Kind regards,
Sophia
Ok and fine
Fine and OK quote with yourselves hopefully I have no problem
3 August 2022
Unprompted review
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have chosen our services for covering your items!
Kind regards,
Sophia
System very straightforward
System very straightforward, easy to use, just put your items on the system.
3 August 2022
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have found the process straightforward!
Kind regards,
Sophia
Best value I could find
Best value I could find, easy to set up.
Not had to claim so cannot comment on that
2 August 2022
Reply from Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you found our value to be the best!
Kind regards,
Sophia
Very straight forward
2 August 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon Chloe,
I am pleased to hear that you found the process so straight forward!
Thanks,
Jess
Great and quick service
31 July 2022
Unprompted review
Reply from Row.co.uk
Good Afternoon Veronika,
I am pleased to hear that you found the service so great!
Thanks,
Jess
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