ROVUX Footwear Reviews 

377
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2. Mine was too big and I reached out to customer support team they respo... See more

Rated 1 out of 5 stars

Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style custo... See more

Rated 5 out of 5 stars

If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company. I received my shoes today...to say that they didn't fit would be an understatement. I emai... See more

Rated 5 out of 5 stars

I bought a pair of sneakers which I think look amazing and definitely something we don’t see in other sneaker brands. It fits nice and feels good for everyday use. The company is very professio... See more

Company details

  1. Streetwear Store

Written by the company

ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

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4.0

All reviews

(377)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

The delivery was very quick.
Even I've got the wrong size the customer service was exceptional. Replied very quickly and were very helpful.
Highly recommended.
Definitely will buy again!

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Love the shoes...

Love the shoes I ordered, they are true to image. They are so cool looking, can't wait to pair them with a gym outfit. The customer service department is super responsive and helpful. I will definitely be shopping with this company again!

3 November 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE I ordered these ROVUX shoes online

I ordered these ROVUX shoes online. When received, I tried them on to find out the sole of the shoe is way to small and it feels like you are falling off the sole. This is both poor workmanship and a safety issue. I requested a refund to find out they do not accept refunds. They later agreed to send me the "perfect size" as mentioned in the attached email. Once I agreed they admitted that this is how the shoe is made and offered a 20% discount towards a future product. This company is selling a poor product and are WELL AWARE of it. This is why they don't offer refunds and try to avoid you. In 47 years I've never had a shoe fit so poorly. Size is not the issue the actual sole does not fit the shoe. I would like a full refund and future buyers should be aware of this.

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Ordered shoes back in APR

Ordered shoes back in APR, have yet to recieve my shoes or a refund, I even tried to get a hold of the company who they used to Shipp the products (PCF) they weren't even helpful, stay far away from this company also be aware of good readings, they pay people to boost their ratings so you can try to order and get ripped off...look closely at all the bad ratings and you will see a difference

2 November 2021
Unprompted review
Rated 5 out of 5 stars

When ordering my shoes I thought that…

When ordering my shoes I thought that thy sizes we’re going to be legit as good as regular sizes as 71/2 etc. which your sizes can run as regular sizes instead of 38, 39, etc. it’s a little confusing when ordering. Other than that love thy shoes. Thank u for your great customer service.

26 October 2021
Unprompted review
Rated 1 out of 5 stars

Cheap plastic sneakers - Don't buy!

Ordered ROVUX Spartan. Initially changed the sneaker color with a support reply time of a couple of hours.

BUT, sneakers' quality is very low. Made of cheap plastic they are too sturdy. The outside soul is too thin I feel I'm almost walking barefoot. Plastic also makes them very slippery.

Also, with new customs regulations, it took more than 15 days for them to reach the EU.

Realistically, they are not worth a third of the price ROVUX charges them for. There is a reason why you can't leave a review on their official website. Overall, horrible quality cheap shoes you wouldn't wear to the supermarket.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Rovux is true to design and style

Rovux is true to design and style! This foot wear turns heads in any place. The shoes are comfortable and easy to put on and take off, which is perfect for teaching in the classroom, wellness trainings, traveling and the like. Buy a pair, you will not be disappointed.

17 October 2021
Unprompted review
Rated 5 out of 5 stars

Rovux is great

Rovux is great. They have nice styles and good customer service. Their sizing are alittle off, but they make up for by sending a different size without having you return the size you originally got.

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Buying my second pair!!

Omg, this company just blessed my life! What a great shopping experience. Companies like this are on the rise to the top!!! It’s all about a great customer experience and shoe design. In the future shoe company’s like ROVUX will complete again giants.
M. Hunter

10 October 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful shoes...great customer service.

I ordered Rovux Shock half size smaller from my size 10 foot because I noticed the shoes look pretty wide. It arrived few weeks later and it turned out that it's still too big for me. I was kinda dissapointed since I have been waiting for this shoes for a while and it didn't fit, it was too long and wide. So I emailed Rovux and to my surprise they responded immediately and asked me to send photo of the size and packing slip and then they told me the next day that they are sending size 9 at no charge. What a great customer service. I wish they would say on their website that their sizing is 1 size bigger, so it doesn't get to waste because they told me that I do not need to return it.
Overall...the shoes are so comfortable and beautiful. I love it!

7 October 2021
Unprompted review

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