I ordered through wowcher on 28th May. My order was meant to be delivered on or before 16th June. On 16th june I had not received my order so I emailed replied back to ask order number. I never recei... See more
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Ordered 1.6kg jars BOGOF but only 2x 500g tubs arrived,chocolate in my partners when it wasnt requested due to an allergy which isnt very good practice! Lady said she would send correct order ou... See more
Placed an order and waited, and waited… still nothing. Checked the order status and noticed it was still being processed so i emailed asking if it had been sent yet - no response - emailed again... See more
Half of my order was out of date that's 6/12 items. Another one was a sticky mess and one of the items was broken which at the time I overlooked. I emailed about 10 days ago once my son had opene... See more
1.6
Bad
52 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Love the sweets
6 May 2021
Speedy delivery
Speedy delivery! And very happy with product it was very entertaining will use route Sweety sweets again. Thank you
3 May 2021
Ordered 1.6kg jars BOGOF 2x 500g tubs…
Ordered 1.6kg jars BOGOF but only 2x 500g tubs arrived,chocolate in my partners when it wasnt requested due to an allergy which isnt very good practice!
Lady said she would send correct order out and include a free item as an apology.New order arrived and 1 jar weighed in at only 900g and hadnt all sweets in that were requested and no apology item as promised.
Wont be ordering again or recommending,
1 May 2021
Not everything I chose was in there
Not everything I chose was in there. I love the bottles they come in
27 April 2021
Reply from routesweetysweets.com
Hey Maria
Thanks for your feedback! We are sorry you didn't receive all you chose, we have experienced a high number of orders due to the amazing BOGOF deal and did become out of stock on some items. We do apologise for this inconvenience, but we hope the free jar of sweets you received made this less painful for you!
Sara
Fantastic products and people
27 April 2021
Reply from routesweetysweets.com
Thanks Karl - sweet deals and sweet people at your service :)
Great choice of sweets
Great choice of sweets at a reasonable price. Using a buy one get one free offer I was able to get a gummy and dizzy selection which I am hoping will last a while. Fast delivery, cute packaging and fab quality!
27 April 2021
Reply from routesweetysweets.com
Thanks for the amazing feedback Laura! We believe in offering the best in everything we can, even the packaging so it makes for a great gift box and saves the wrapping (I am awful at wrapping!)
First time purchase - no issues.
Had a great range of products. Ordered easily online and delivered on the earliest estimated delivery date.
22 April 2021
Reply from routesweetysweets.com
Thanks for the feedback Ian, we hope you enjoyed your sweet treats!
Reply from routesweetysweets.com
Thanks for the positive feedback! :)
Quick delivery
17 April 2021
Fast delivery delivered within 2 days…
Fast delivery delivered within 2 days Great protective packaging for the product would buy from here again.
15 April 2021
Reply from routesweetysweets.com
Thanks for the positive feedback! :)
Would recommend
Amazing products, fast delivery and super friendly customer service. 1000% would recommend to anyone looking for hampers, pick and mix or American candy.
13 April 2021
Reply from routesweetysweets.com
Thanks for the positive feedback! :)
Bought a hamper for my grandchildren…
Bought a hamper for my grandchildren and they were highly delighted. Will certainly order again
10 April 2021
Reply from routesweetysweets.com
Thanks for the positive feedback! We hope you didn't suffer during the sugar high!
Excellent product.
Excellent products. Well packaged. Value for money. Dispatch rapidly. Unfortunately delivery company was not as good & package delivered after date it was required for.
9 April 2021
First time I have tried this company…
First time I have tried this company and not the last , awesome service and amazingly fast shipping and bomb proof packing
2 April 2021
Reply from routesweetysweets.com
Thanks for the positive feedback! We hope you managed to get inside the package eventually!
Brilliant packaging fast service .Just…
Brilliant packaging fast service .Just note not all sweets are suitable for vegetarians and halal.pls ask before purchasing.
30 March 2021
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