I did not want to, nor ask to, receive any emails regarding this. Nor have I shown any interest in this group. However, my objection was dealt with timeously and courteously. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Even though your company withdrawn money from my account without my consent. Am giving you 5 star in the review based on the promise that you will credit back the amount which you have withdrawn from... See more
Eugine helped me address my issue and I'm quite satisfied with its support that has reached me at the earliest.
Thank you Daisy for support. It was a very nice experience to work with Escalation team. I was confused in making a decision regarding some products,but Daisy gave me a hand and managed to choose the... See more
4.3
Excellent
296 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not want to
I did not want to, nor ask to, receive any emails regarding this. Nor have I shown any interest in this group.
However, my objection was dealt with timeously and courteously.
Thank you.
30 November 2025
Unprompted review
Claire helped me'
Claire helped me', Issue is being handled by claire
9 December 2025
Unprompted review
Eugine helped me address my issue and…
Eugine helped me address my issue and I'm quite satisfied with its support that has reached me at the earliest.
2 December 2025
Unprompted review
Alero solved my problem
Alero solved my problem, thank you Escalation team!)
2 December 2025
Unprompted review
It's because my money will be paid back…
It's because my money will be paid back and I'll able to buy food for my kids
10 November 2025
Unprompted review
Holby from the escalation team made it…
Holby from the escalation team made it easy for my problem to be resolved quickly without any hassles. Thank you
6 November 2025
Unprompted review
Thank you Eugene
30 October 2025
Unprompted review
The portal is amazing but am not in a…
The portal is amazing but am not in a position to purchase thus requesting you to return my money
15 October 2025
Unprompted review
Honesty and Reliable
Being honest with me, it's enough experience for me to rate the company's performance high
13 October 2025
Unprompted review
Transparent disclosure of activities
Transparent disclosure of activities
12 September 2025
Unprompted review
This is not a Canadian Company
They agreed to refund my membership as I am from Canada and didn’t realize this company was not in Canada.
4 September 2025
Unprompted review
Ease of use and access.
10 September 2025
Unprompted review
Even though your company withdrawn…
Even though your company withdrawn money from my account without my consent. Am giving you 5 star in the review based on the promise that you will credit back the amount which you have withdrawn from my account
9 September 2025
Unprompted review
I'm particular about their swift…
I'm particular about their swift response to resolving my matter. Kenny is assisting in resolving the issue". Thank you Kenny
8 August 2025
Unprompted review
Customer service was helpful to an…
Customer service was helpful to an extent
16 January 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.