Bought a watch for my nephew for his 21st birthday, and when it arrived the hands had fallen off. Despite repeated attempts to resolve the issue and multiple fob-offs from the support 'team', we had t... See more
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It's a well priced, solid and functional timepiece. It works as an everyday and a sports watch. Good visibility and not huge on the wrist like many modern equivalents.
Returned a Tempest Automatic Navigator Watch (40mm) in perfect condition. No refund within 7 days as stated on website. This matter will be pursued. Really poor call centre performance. One person... See more
Company replied
DO NOT ORDER ANYTHING — SCAM!! My husband ordered a watch, broke quickly after while under warranty, have tried contacting customer service via phone, email, Instagram… no response. They have recen... See more
Company replied
Company details
Written by the company
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
Contact info
Belfast, United Kingdom
- help@rotatenorth.com
- rotatenorth.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 2 weeks
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A beautiful timepiece
A beautiful timepiece, understated but confident in design. Sits well on the wrist and the strap retains a utilitarian aesthetic whilst being supremely comfortable.
Very good service and quick delivery
Very good service and quick delivery. Love the watch but pity that there isn’t a name anywhere front or back
Great watch at a great price
Quality is very good. No blemishes and bezel is aligned with numbers. Lume is better than I expected. The value proposition is great compared to a Benrus Type ll, which it clearly takes its styling from. Great choice on the NATO strap. Would like to see a steel bracelet made available for it. Thanks
2nd watch from here
this is my second watch from here ,still have and use my Alantic every day, i'm a manual worker and this gets dirty but does not scratch the screen. wanted a ltd edition one for best and delivery was as promt and simple as before. recommend these watches highly and my jeweller (independent who added stones to my ring) who wears a rolex says this is a great watch and for the money a real bargain. praise from Caesar.
Great watch.
The watch is excellent quality (Arctic). Solid and comfortable. Well constructed. I love the natural rubber strap. Chunky as I like it.
It was sent quickly from Northern Ireland to England.
This is a good spec watch. It was also not expensive for a watch of this specification and being water resistant to 500m.
Easy to use website with plenty of email updates and free DHL delivery.
Recommended watch and brand. Have a look!
Great quality and aesthetic
A perfect starter for new watch enthusiasts wanting their first dive watch. Great quality and aesthetic.
My daughter is rowing the Atlantic as…
My daughter is rowing the Atlantic as part of an all women crew after much research we chose the Atlantic Dive Watch with Orange NATO strap for her journey. We ordered online, no fuss, watch arrived next day, looks incredible! Will update performance after the row.
Good communication and love the watch
Good communication and love the watch. Fast shipping also! Good company with great watches!!
excellent support
After my query was attended by Stephen, Co founder and head of support, I must say that I am absolutely pleasantly surprised in the excellent way my query was handled. I can recommend this company for it's beautiful watches, which look and feel great. And for they way you as a customer are taken seriously. I wish Stephen and his staff all the best.

Reply from Rotate North
Wrong band sent with watch
Watch is great, but the wrong band was sent. I ordered yellow and received black. Let's see how good the customer service is now

Reply from Rotate North
Sent me the wrong watch for a different…
Sent me the wrong watch for a different customer

Reply from Rotate North
Great products, great service.
Great products, amazing quality. There was a delivery issue & it was resolved like lightening. This is my second watch from ROTATE NORTH (different model) as I was so impressed by the first. Couldnt be happier.
100% impressed.
Fantastic watch. Great value. Thoroughly recommended.
Initially ordered a Turbulence watch. Great discounted price and looks great.
Unfortunately the watch arrived broken and I realised I needed the Arctic dive watch which is a much sturdier watch.
I returned the watch and after several emails finally had a reply( There was some staff illness and the company apologised).
The postage was refunded in full and as a gesture of good faith the company sent a Arctic to replace it at no further cost.
I already have an Arctic- which is EXCELLENT- but my partner 'borrowed' mine for an expedition and refused to hand it back to me!! It has been submerged in mud. Dropped. Knocked and has survived some quite extreme situations.
I now have the Arctic with the blue strap. I LOVE THESE WATCHES. They are tough as old boots. Keep great time and look brilliant. Yes they are very chunky-especially on a smaller wrist- but I like that look.
These are a TOP quality watch.
IMO they are better than many other 'Dive' style watches that cost considerably more. Plus they are a UK based company an as such deserve our support in these tough trading times.
Great watch, experience could be better
First things first: the watch is lovely. Really beautiful, exactly what I wanted. Great value, highly recommended.
That said, there was a mix up when ordering and it took almost two weeks to receive it. When it finally got here, I was surprised to notice there was no manual or any papers other than a printed invoice.
Not getting the discount to complete
No problem with the watch and the delivery. However I was entitled to a 10% discount to complete the transaction, which the System never allowed me to apply (because I made my mind up the day after, I guess). Not a major issue but I would not have minded getting it.
Great band and great watch!!!
Really pleased with the whole…site, price, and final watch!
Really pleased with the whole experience. Bought the Arctic on the Orange Band. Love it!
I ordered the Atlantic Dive watch which…
I ordered the Atlantic Dive watch which was delivered in less than a week to the USA. The watch is excellent quality and very handsome . The price point makes this watch and excellent value. I am so impressed with the watch, I am contemplating ordering another one.
Good quality replacement strap but…
Good quality replacement strap but expensive for what it is
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