Rosyday Reviews 

2,976
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,593 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good quality of the products, often describing items as well-made and comfortable. Reviewers frequently find the fit to be flattering or true to size, with some noting that checking the size chart is helpful to ensure a good fit. Some people also reported positive experiences with refunds, receiving them without hassle or even being allowed to keep the items. However, some customers also noted significant dissatisfaction with the return policy and customer service, often struggling to get responses or return labels. Many people experienced issues with product quality, describing materials as cheap, not as advertised, or different from what was expected. Additionally, several consumers mentioned inconsistent sizing, with items being too small, too large, or not matching the size chart. A few other people also felt that orders were not received, or only partially delivered, leading to frustration.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers express disappointment,... See more

Order

Consumers find order experiences to be ambiguous, with some reporting straightforward ordering processes and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising items for vibrant colors, good fit,... See more

Return policy

People report negative experiences with the return policy, with many struggling to get details on how to... See more

Refund

Customers consistently note ambiguous experiences with refund, with some reporting satisfactory and quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Thank you for the prompt order delivered. I realised I had ordered two dresses by mistake & immediately emailed asking for dress number two, for which I’d paid by changed to blue size 16, alas dress... See more

Company replied

Rated 3 out of 5 stars

This dress is not as described, which was cotton jersey plus stretch. It is 95% polyester plus stretch and looks very shiny in bright light. This is quite annoying because it's a perfect fit and v... See more

Company replied

Rated 2 out of 5 stars

Ordered 2 dresses different colours Size 12/14 large more like 10/12 They arrived today.really disappointed in material & fit WHY cant they get sizes right. Thats another £56 lost.not bothering... See more

Company replied

Rated 4 out of 5 stars

Service and delivery was good , unfortunately I have to make a return which I have emailed you about . As a very old lady I find that it’s difficult for us to return things , it’s across the board it... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.


Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(2,976)

1,595 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This review over takes the last one I…

This review over takes the last one I wrote which at the time I hadn’t received said item. I have now received it today , looks nice well made but for me personally it wasn’t comfortable to where out ... Will keep it though to wear at home …

20 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Very poor company to deal with

Very poor company to deal with. My wife bought a dress from them that didn't fit. The obstacles you have to overcome to sort it out are not worth it. Eventually she was offered half her money back, and keep the dress that didn't fit. Pathetic company.
Don't believe the returns policy, it's all a lie.

20 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 4 out of 5 stars

Goods I ordered have just arrived and I…

Goods I ordered have just arrived and I am very pleased with them. Good quality and fit is true to the size described on the website. Delivery does take a while because the goods come from China, so not a good idea to buy for this site if a last minute purchase.

20 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Driver was very polite

Very pleased with the service thank you

18 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Product good quality. Would use company again.

13 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Attractive dress for warmer weather

I bought the navy version of the dress. It took a couple of weeks to be delivered, but it fits well and has lived up to my expectations. It was very creased of course because of being packaged up, but a good ironing fixed that. Now we just need another heat wave so I can wear it! No, that's not quite true - the dress is perfectly suited to the summer months generally.

19 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered what looked like a beautiful…

I ordered what looked like a beautiful Jumpsuit. In the description it said it was 100% Cotton which I was delighted with unfortunately when it eventually arrived it was 100% Polyester!!! Not happy!!

3 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Rated 4 out of 5 stars

Having brought two dresses which…

Having brought two dresses which arrived. Material lovely but I had ordered wrong size. After a few emails to the company they very kindly gave me a refund. I will buy from this company again.

10 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

It was easy to do my order with help…

It was easy to do my order with help from my son

19 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Very very tight ,2X_LARGE and to small…

Very very tight ,2X_LARGE and to small still ...But I'm only a size 14 ?

19 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 5 out of 5 stars

After ordering 3 bikinis and none of…

After ordering 3 bikinis and none of them fitting, I tried to return them, 7 emails later, getting to the end of my tether, a lovely person called Kaus replied and sorted it out straight away. 0 stars for Roseday ( even though bikinis were lovely )just infuriating automatic responses, but 5 stars for Kaus . Many thanks.

19 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Delivery times

Love items delivery time bit frustrating but was kept informed through process.

17 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Emailed them still waiting for a reply

Emailed them still waiting for a reply. Trying to send dresses back they are nothing like the photo at all.

17 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 5 out of 5 stars

Easy to order and its a quick delivery…

Easy to order and its a quick delivery service.

4 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Lovely blouses great price

Lovely blouses great price, just a shame you use evri to deliver as everything around here going to the wrong houses!!!! Mine was dumped at my gate!

10 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order, I hope product is as good as the ordering

18 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

I haven't received my goods yet

I haven't received my goods yet. So can't really comment. Except to say they are taking quite a while to come. There could be a little more communication on when the goods are due to arrive.

18 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Thank you for the prompt order…half excellent, half total mistake

Thank you for the prompt order delivered.
I realised I had ordered two dresses by mistake & immediately emailed asking for dress number two, for which I’d paid by changed to blue size 16, alas dress number 2 arrived pink size8

18 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

I received goods belatedly - but happy with quality

I didn’t receive my purchase for a while and I heard nothing back from Rosy Day when I wrote to them. The tracking information led to a broken link. However, eventually the items turned up and they were as advertised. I’m happy with the fit and the quality of the dark blue. The white dress is quite transparent and I don’t know if I’ll wear it.

3 July 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

2x tankinis

I ordered 2x tankinis and when they arrived they are of good quality but Sadly on the small side of their size chart.
I contacted them to return and they have been very responsive and helpful.
Overall a good experience.

27 June 2026
Unprompted review
Rosyday logo

Reply from Rosyday

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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