Ross and Richardson Reviews 

Anthony really helped me find the right insurance for me and explain it every step of the way

Very professional and easy to talk to. Knowledgeable and sorted all queries quickly. Paula was polite and did not push any I was not interested in.

If Lucy hadn't kept supporting me through the process I'd not have completed it, she made it easy.

Simon was very professional, helpful and gave us all the information we needed to proceed

Service was very good and Lucy Allen was very clear in explaining about the forms

The lady over the phone was so helpful and polite explained everything that I did jot understand she made everything alot more easier Very pleased with the customer service would recommend everyone.

Amazing, I had literally spoken to a broker the day before I spoke to Anthony. I was advised that my current policy for 5 years was useless, over priced and they could get me a much better deal. 1 hour later and 500 questions later they advised they couldn’t and advised my past mental health was the reason and I would get no better deal. Fast forward to R&R, I want to say Tim was the initial person who called, not great with names, sorry if it’s not! Anyway, I explained what had happened and he instantly offered reassurance and belief I was not a hopeless case! He put me in touch with Anthony who did the same, although, I still thought he was spinning me a line! Turns out he wasn’t, I have a far more comprehensive life insurance and critical illness cover until the day I retire, something I was led to believe wasn’t possible, all at almost a price match to my existing useless policy. R&R even paid the first instalment! Very knowledgeable, helpful, kind, Meticulous and professional, clearly take pride in what they do and their reputation. Thanks for getting me total peace of mind when the worst case scenario happens, that’s priceless.

Paula was very thorough on the phone regarding the trustee documents as I must admit, it was a bit of a minefield. She was very patient and answered any queries straight away for me.

Simon was recommended to me by Julie Gosling from Cheshire Mortgage Solutions. He didn’t disappoint, called when he said he would. Made the process simple, with easy explanations and recommendations after explaining my circumstances. Would recommend to others

Great communication,
Bad signal terminated calls 3 times and they promptly called back explaining everything thoroughly
Thanks again Adam

Very understanding and clear in his communication

Efficient and thorough service provided by Lucy. Supported throughout the process. Would definitely recommend this company .

My experience with each member of staff from Ross and Richardson was good. They were polite and explained everything very well.

Simon was very helpful and explained everything really well. Would recommend using these to get your insurance sorted.

Adam was very helpful and polite and patient with me as some of the questions I was not sure about. He made me then understand. Also it was a lot cheaper and affordable. Thank you Adam. I rate it 5🌟.

Chelsea contacted me and highlighted my suspicions about my current life insurance policy. She remained patient and courteous towards my busy lifestyle as a sales executive. She never once pestered me and was never pushy...what a breath of fresh air from this young lady. She passed me onto her director Simon who guided me with diligence and patience and saved me money yet got me the cover my loved ones deserve. I would highly recommend their service to anyone and as a high hitting salesman my self they made me realise not everyone cold calling is there to rip the public off...WELL PLAYED FOLKS MASSIVE THANKS CHELSEA

Very impressive service with telephone assistance regarding completing paper work for Policy. Lucy was great and couldn't have been more helpful.
Many thanks

Omar was friendly, thorough and honest.

If you are totally confused about all the life insurance products and services out there, contact this company. You won't end up with regrets about what you sign up for.

It was a great service, Omar explained everything to me, he listened carefully and understood precisely what I wanted. He was not trying to use any dodgey sales tactics.

I highly recommend this company.

Anthony was really knowledgeable about what I needed and no hesitation in taking out my policies

Fantastic customer service really friendly, supportive and helpful. Nothing is too much trouble! Highly recommend.