This is my 2nd purchased, previously it’s only took 2 months to arrived. However, for the 2nd purchase it’s took some time maybe due to current circumstances. Purchased in Feb’21 & arrived safely in M... See more
Company replied
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See what reviewers are saying
I placed and order in April and received my package a month later. Quality of necklaces were great. My daughters absolutely loved them ❤ I was a bit disappointed to be honest though. I was supposed... See more
Company replied
BEST JEWELRY PURCHASE EVER. Literally. I took a chance on this company after seeing an AD on Instagram and my expectations were beyond exceeded. I’ve now placed 5 custom orders and they’ve all come ou... See more
Company replied
if i could give this 0 stars, i would. i ordered in SEPTEMBER 2020 & didn't receive my items until FEBRUARY 2021. customer service was no help either. they just kept reassuring me that they were corre... See more
Company details
Written by the company
Custom jewellery made to last.
Contact info
United Kingdom
- rosoki.com
arrived broken and no communication from rosoki
They took half a year to deliver and then the item arrived broken in half and they never did anything about it. Don’t buy as they won’t respond to you and fix any issues. Worst service I have ever received in my life. I was so angry because the necklace was a gift for my little sisters birthday. She’d been asking for one for years. And she opened it and there it was in half
6 August 2023
Firstly
Firstly, I received my parcel so late. And I put them on and it got broked, color from my name letter is coming off,
6 August 2023
Im inlove with my necklace
Im inlove with my necklace
Thanks so much !!!!
18 October 2023
Unprompted review
My second time ordering from Rosoki and…
My second time ordering from Rosoki and the necklaces are always perfect! So beautiful, great quality. Will be purchasing more. They’re perfect for personal use and gifts!
23 June 2023
Cute and Afordable
I ordered one necklace and received two. They are super cute!
13 September 2023
Unprompted review
Delivery took months & missing items
Delivery took months, and still never received half of my order despite several emails to customer service, they just stopped replying. The one necklace I did manage to get from them is nice, but good luck receiving them!
24 April 2023
I wish the wait time was shorter but…
I wish the wait time was shorter but the necklaces are truly beautiful and gorgeous.
3 August 2023
Unprompted review
Beautiful necklace!
26 March 2023
Reply from ROSOKI
Hey Antonija, thank you so much for leaving your review.
We are so happy you are satisfied with your order.
Lots of love,
ROSOKI
Reply from ROSOKI
Hey Jaz!
Thank you so much for your review. Yay! So glad you love your jewellery.
Lots of love,
ROSOKI
I’m waiting on my item it was meant to…
I’m waiting on my item it was meant to be a gift for my daughter. A customised necklace it’s been ordered a month ago and no update since then or dispatch where is my item please ?
15 May 2023
Unprompted review
Reply from ROSOKI
Hey Rads, I hope you are well.
As mentioned on our websites shipping page, all custom pieces are made to order therefore we ask our customers to allow us time to create your custom piece for you. All information on processing time of personalised pieces and shipping times are displayed on our website.
I have tracked your order and your order has been shipped and is on the way to you.
Best Regards,
ROSOKI
Took three months to come
28 March 2023
Reply from ROSOKI
Hey Amalie,
Thank you for your review. I am sorry to hear you weren't happy with the timeframe of your parcel arriving. Please note all information on processing time and shipping time is displayed on our websites shipping page.
We hope you love your order.
Best Regards,
ROSOKI
I don’t recommend this.
It had a strange smell, there was also a trace that there were animals (cockroaches, rats and spiders) the blankets had stains and the carpet was stained and smelly
13 March 2023
Reply from ROSOKI
Hey Lupita, it seem's your review was made on behalf of another brand not our jewellery brand. Thank you.
Kind Regards,
ROSOKI
I love it!
I have previously ordered from them, I ordered my name necklace and anklet last June and have worn it everyday since then! The quality is so good, I can shower with it on, I get several compliments on my jewelry from here. I ordered a new initial necklace a few weeks ago it arrived yesterday and although it may take some time to get here I still definitely recommend it’s worth it!
7 June 2023
Unprompted review
Reply from ROSOKI
Hey Vanessa,
Thank you so much for taking the time to write this review. We are so so happy to hear you love your pieces.
As you already know all our custom pieces are made to order specially for you. We appreciate your patience whilst hand crafting your pieces.
You can find all information on shipping times on our website.
Thank you so much again for your review and thank you for supporting ROSOKI.
Best Regards.
Reply from ROSOKI
Yay! So happy you're pleased with your order!
Lots of love,
ROSOKI xx
Very nice and quality necklace
It took a while to get delivered but it was so pretty, and still looks like it's great quality months after!
28 February 2023
Reply from ROSOKI
Hey, thank you for your review! We really appreciate it. So happy you love your necklace.
Please note all custom pieces take a couple of weeks to make as they are all custom made just for you. We have all shipping information on our website.
Lots of love,
ROSOKI xx
was good results very very long…
was good results very very long delivery but decent product for price
25 May 2023
Unprompted review
Reply from ROSOKI
So glad you're happy with your order.
Please note all custom pieces are made specially for you - this is what makes them even more special! This is why we kindly ask for your patience during the creation of your custom piece.
You can find all shipping information on our website.
Lots of love,
ROSOKI xx
Its the best chain ive ever got but i…
Its the best chain ive ever got but i wish i ordered it bigger
5 May 2023
Unprompted review
Reply from ROSOKI
Hey! Thank you for your review. So glad you love your necklace!
Lots of love,
ROSOKI xx
Returning happy customer!
This is not my first time purchasing jewelry from you guys and I love my silver necklace. Even though it takes forever to reach I guess I can say it’s truly worth it! Lol. When I got my very first necklace back in 2020 I literally never took it off I tools baths in it I did and still do everything in it and it has never once turned. I even put perfume on it(not intentionally) and it still hasn’t turned. Totally worth it 100%. Can’t wait to see my new one!!
4 April 2023
Unprompted review
Reply from ROSOKI
Hey! Thank you so much for supporting us. We are so happy you love your necklaces.
Please note all custom pieces are made specially for you - this is what makes them even more special. We really appreciate your patience during the creation period of all our custom pieces.
Lots of love,
ROSOKI xx
Never got my order and I ordered in…
Never got my order and I ordered in January and tried emailing and got nothing back
20 January 2023
Reply from ROSOKI
Hello Dawn! I've just looked into this for you. The USPS tracking says the package was delivered to your mailbox on Feb 6. I've checked our incoming emails and can't find any queries from your name or email address. If you have any further problems, please send an email to hello@rosoki.com and we'll be more than happy to help. Thanks! :)
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