Website appears to be UK but is managed from Hong Kong
This website appears to be based in the UK based when you enter it as the home page states:
Rosie Cottage
Leeds : Est 2011
Free shipping by Royal Mail and shows several images that "suggest" it is based in the UK.
However the website is actually managed by a company based in Hong Kong:
MARQELLE LLC
based in Sheung Wan, Hong Kong
Company Registration No: 80655506
Having ordered from the site (believing it was UK based) I received tracking information for the two products I ordered that originated out of Hong Kong and not from the UK. They also used Evri and not Royal Mail. Unfortunately the items that were delivered in my opinion were poor-quality goods and not the same as the items pictured on their website.
They do have a refund policy but please be aware if you want to return items under "their" refunf policy you have to pay the return costs:
"Return shipping costs are the responsibility of the customer, from approximately £25".
I have emailed the company quoting the Consumer Rights Act 2015 requesting pre paid return labels as the products "do not match their description or are of poor quality" and await a response.








