RosemaryDoll Reviews 

Doll was supposed to have green eyes. The factory photos of the completed doll showed it with green eyes, yet when it arrived, it had brown eyes. How does that happen?
I was supposed to be notified when the doll shipped. I was not. I didn't get a shipping number until I contacted customer service and found out the doll was shipped over a week prior to my contacting them.
The deluxe bonus outfit included wasn't very deluxe and the wigs, although a decent enough quality, were too big to properly fit on the dolls' tiny heads. Not happy about the dolls' disproportionally small heads.

Doll came with broken heating part. They forgot to send moaning device. Customer service doing their best but factory send really poor quality product. The finger skeletons have pierced through the silicone and are sticking out. Although it's only been two days since I received it, the TPE doll has surface defects in many places. I'm not very rich, so I'm being extra careful. Rose Mary doll's customer service is excellent, but the manufacturer is a complete disappointment. I feel like I've wasted $1400.

The product I ordered was out of stock . They immediately let me know and gave me the option to wait until it was back in stock so they could send it , or they would send my money back and I could reorder then . I chose to wait until it was back in stock and just have them send it . I love their communication and customer service .

Good communication, answers questions in 24 ours.
trustworthy company.

Only 1 point of improvement. give the sellers the option to choose a different transporter. UPS is not as good in Europe as it is in America, maybe adding DHL as alternate sender would be a great improvement.

When I put in the order for my cleaner, I was immediately contacted to let me know that the device was on back order and I could wait, or get a refund. I chose to wait for the item and was promptly contacted when the item shipped, and checked on to make sure I got the item ok. Customer service was top notch.

Love it, the doll is amazing. I wish the boobs were more bouncier and the ass too. But i can see a bit of ripping off from the anus

They worked with me to meet difficult delivery request.

I just received my second doll, also purchased from Rosemarydoll. I am very satisfied with the quality of the dolls and especially with the care taken with the shipping. No problems with customs.

Rosemarydoll is my go to shop, they have a wide selection and great prices. Their customer service is what makes them stand out for me though, they truly go above and beyond to make sure their customers are satisfied! When I had an issue with my order arriving with damage Summer from customer service helped me find a solution with the factory that made me very happy! Can't recommend them more, know that if you shop with Rosemarydoll you are in good hands!

Hello. So I did some research for a good while and many people recommended RosemaryDoll, so I went ahead and made my first purchase from their company. I did receive the genuine product, not a imitation. There were two of their employees Candy and Raven who were very patient answering my questions and concerns. Overall I'm happy with my purchase and shopping experience with them. If I ever buy another one, it will definitely be with them.

Loved my new doll very good customer service,quality or doll is very good.

Had a great first Doll purchase experience with rosemary. The Lay away plan was very convenient, customer support, was top notch answering all my questions, and doing a great Job checking in on me aftersale. Can't imagine buying a Doll from anyone else.

Very high quality. If adding soft body and soft butt will be better. Also give picture or description of plant hair and detached hair would be better. Currently regretting not chosen plant hair option

Totally satisfied with the product. Also got surprised with an extra present from Rosemary Team.
Thanks.

I think my only concern was the lack of padding material within the crate to help protect the doll during shipping.

Rosemary support was always willing to assist thru out the buying process - answering questions, helping with my special requests and following up after purchase - all despite time differences.

Doll was absolutely gorgeous and lifelike with softness in all the right places. I'm very happy with her, and with the sales, packing, and shipping services of RosemaryDoll. Two constructive criticisms, however: (1) the included wig was awful. It shed like crazy. I would rather not have had a wig at all than that wig. (2) Dolls' fingers really need to be made of harder silicone or have more protection or something. Despite having articulated fingers instead of wire fingers, the hard parts almost immediately began poking through the soft silicone of the fingers.

Sholto was quick to respond to my emails, and was helpful. I received my doll in perfect condition, which is amazing considering how far she travelled. If I have an opportunity to purchase another, I'll definitely use Rosemarydoll again.