Like many others I have an email confirmation that my order shipped on 5-5-2025 but it’s still showing USPS awaiting in NJ. I paid for 2 expressed delivery. I should have just ordered locally and re... See more
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Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
401 Broadway, 10013, New York, United States
Replied to 100% of negative reviews
Typically replies within 1 month
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If you order flowers at 12:30 on Friday they will arrive on Tuesday Even if you pay for overnight delivery.

Reply from ROSE FOREVER

Reply from ROSE FOREVER
i continue to receive exceptional roses for my clients.

Reply from ROSE FOREVER
What good is having preserved roses that smell terrible? When you receive a gift of flowers that cost 260.74 with something called rose protection including tax and you open it you expect it to smell good. Then read on the site that they can’t guarantee they will smell good and have a no return policy. It’s an absolute rip off and waste of money. The order was placed on Saturday may 25, and was a late b-day present from my best friend. I received them on the 31st but since I work over night didn’t get to open them til Monday. Talk about disappointing. I would not recommend ANY1 to this company. I sent an email, and have not gotten a response. Also I am a trusted google reviewer. 6/8/24 I NEVER sent an email saying ANYTHING about changing my address/email address. I do in fact have an email offering me $30 for something that cost $260! I have that email. I don’t know what kind of game this is. Accepting people’s hard earned money for flowers that smell so bad it’s migraine triggering but having reviews saying the total opposite but I will be sharing. I guess this response is for trust pilot…..with no way for interactions to be tracked or read by the public so I had to come back under my original communication just to respond. BUYER BEWARE THESE ROSES SMELL AWFUL‼️

Reply from ROSE FOREVER

Reply from ROSE FOREVER
Heard so much about this brand so I had to buy for myself. Their product is amazing! 10/10 would recommend.

Reply from ROSE FOREVER
I did not sign up for your membership and insist you refund me my $29 you charged me

Reply from ROSE FOREVER
Perfect gift - I ordered a bouquet last year and the roses look just the same. They smell very good and last up more than one year. Definitely recommend them!

Reply from ROSE FOREVER
They actually look good and smell very nice. I got a marble box with pink roses, and I keep them on my coffee table, they look cute, hope they last.

Reply from ROSE FOREVER
Ordered and paid extra to be delivered for Mother's Day and arrived three days late! We placed our order am Wednesday early and received them the following Tuesday after paying extra for delivery by Mother's Day. Tried very day to email them but was sent a very generic email bad. Very disappointed as love the flowers. This order was shipped to Florida not the UK

Reply from ROSE FOREVER
I would give a zero star review if I could I ordered $500 worth of flowers (2 large arrangements) for mothers day and dispite many emails never got any respons back AND NEVER GOT THE FLOWERS!
STAY AWAY from these people.

Reply from ROSE FOREVER
Purchased from here unfortunately they don’t answer there emails and it took a couple business days until they shipped out my item . It took a very long time to arrive

Reply from ROSE FOREVER
I ordered eternal rose for my best friend's birthday and she totally loved it. The quality was amazing and the price is fair.

Reply from ROSE FOREVER
UPDATE: I don't know what this company is trying to pull here? You guys are TWO YEARS too late. This happened Feb 2022 (its mid 2024). I went through this with your company at the time and you were less then enthusiastic to help. As a matter of fact I emailed you multiple times asking so help and provided ALL of the information including many photos and was ignored which resulted in me having to go through BBB and PayPal in order to resolve this because your company chose to brush this concern off instead of offering a solution. Your company also requested and received the damaged flowers back (via paypal claims customer care) which on top of initially sending poor quality - ungiftable, damaged roses (which ruined my event and plans to say the least ) you also gave me the hassle of mailing this massive package back, which is perfectly fine since they would have ended up in the trash either way ( I truly wish I can post photos on Trustpilot for all to see) - But was a massive inconvenience to top this whole horrible experience off. Not to mention that your company had no intention of refunding this order unless I had escalated things through BBB and PayPal which took over a month of back and forth FYI.
Now your reaching out with this response 2 years later? Thank you for reminding me of how horrible your customer care is and how fake your website is, I will be sure to spread my experience with @roseforever elsewhere.
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Spend $280 on a box full of roses and get something that looks like its been rolling around on the floor for days. I ordered these for the first time and when I opened the box they looked horrible. The roses were all cracked and ripped, every petal was damaged. When I reached out to the company they told me this was natural and expected from roses basically....sorry but I wasn't born yesterday and I know what roses look like, and this is a damaged poor quality item they sent out. Unfortunately they mail out roses for free to YouTubers in exchange for fake reviews. The customer care is a joke, I understand you don't want to lose money on your product but when you promise "luxury" "fresh" looking roses and mail out broken roses covered in glue for almost $300 you have to expect realistically customers to be upset about it. Not to mention I offered to mail these back to you for "inspection" and you guys in turn blocked me. Great way to handle a problem with the customer. Dear Reader : If you are smart enough to search "real reviews" for this company I highly recommend you look elsewhere for your preserved roses ( there are a million other companies with legit reviews and ethical customer care)
FYI:
Rose Forever INC, 16 East 34th Street, 14th Floor, New York, NY 10016, United States

Reply from ROSE FOREVER
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