ROSE FOREVER Reviews 78

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product and its quality, often describing the roses as beautiful, vibrant, and long-lasting. Many consumers highlight the elegant packaging and the pleasant scent of the flowers. However, opinions are mixed regarding the order process, delivery service, and overall customer service. While some people report timely delivery and a smooth ordering experience, others express frustration with delayed shipments, unfulfilled orders, and difficulties in communication with the company.

What people talk about most

Product

Customers consistently note positive experiences with product quality and presentation. Many reviewers praise... See more

Order

Clients share ambiguous opinions on order. Many reviewers express significant dissatisfaction, citing issues... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast delivery, good product quality, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the beauty and longevity... See more

Service

People report ambiguous experiences with service. Some customers praise the company for being professional... See more

Based on these reviews

Rated 3 out of 5 stars

Like many others I have an email confirmation that my order shipped on 5-5-2025 but it’s still showing USPS awaiting in NJ. I paid for 2 expressed delivery. I should have just ordered locally and re... See more

Company replied

Rated 2 out of 5 stars

This is the second year in a row that I ordered flowers for delivery on Valentine’s Day and they came early. I tried about 25 times to call and email their customer service team to no avail.

Company replied

Rated 2 out of 5 stars

I ordered two sets of flowers and from start to finish my experience was not great. The link with Paypal seems to be confused and changed the shipping address to my address (this was a Mother's Day G... See more

Company replied

Rated 5 out of 5 stars

Rose Forever is fantastic. I've ordered for myself now twice and just recently placed an order for my aunt who is currently going through cancer treatments. When she received her flowers she could sme... See more

Company replied

Rated 5 out of 5 stars

I can’t even count how many times I’ve purchased from Rose Forever! If you’re looking for a gift for your wife, your mom, a special person in your life—or even something thoughtful to bring when yo... See more

Company replied

Rated 5 out of 5 stars

What made my experience great was, from the time I ordered the roses until the time they arrived it was an easy process and the roses arrived before they were intended to arrive. Upon receiving the ro... See more

Company replied

Rated 5 out of 5 stars

I had a special where I got 2 flower arrangements for a discounted price but I wanted to send them to 2 different addresses. Also I forgot to submit my note for the flowers. I emailed the customer s... See more

Company replied

Rated 5 out of 5 stars

I recently ordered from Rose Forever, and I’m genuinely impressed with both the product and the service. The roses arrived in perfect condition — vibrant, and beautifully arranged in their signatur... See more

Company replied

Rated 5 out of 5 stars

This company is really the greatest my husband order me some flowers for Valentines Day and I never received them so I reach out to the company and they rush over my flowers with no difficulty or prob... See more

Company replied

Rated 5 out of 5 stars

Got a bouquet from Rose Forever New York and they are absolutely gorgeous! They smell so good and it is such a nice addition to my room! My guests love it as it is definitely an eye-catcher and the fa... See more

Company replied

Rated 5 out of 5 stars

I ordered from Rose Forever and I’m really happy with my purchase. The roses look stunning, just like fresh ones, and they last such a long time. The box is elegant and makes it a perfect gift. Delive... See more

Company replied

Rated 5 out of 5 stars

I purchased my mom and mother in law some roses and they love it still a year laster… “brightens there day every morning waking up to them”.

Company replied

Rated 5 out of 5 stars

These roses are the best gifts for any occasion! Everyone loves them and think they are so beautiful and classy! I have roses that are over a year old and they still look fresh and beautiful!

Company replied

Rated 5 out of 5 stars

I have my first flowers from Rose Forever for 3+ years. First, my husband bought me a bouqet for the Valentine's Day. Then I've been buying them as gifts for my friends, my mother-in-law, and housewar... See more

Company replied

Rated 5 out of 5 stars

Great quality, order very nicely packed, beautiful roses, and relevant price. Thank you so much

Company replied

Rated 5 out of 5 stars

Roses were gorgeous! My daughter loved them. Shipping was speedy and packed very well. Great price as well. Highly recommended!

Company replied

Rated 5 out of 5 stars

Fast delivery and great product. I made the purchase as a gift and it was well received with glee. This is product is uniquely creative 💯👍🏾👍🏾

Company replied

Rated 5 out of 5 stars

Stunning arrangement! I’ve bought one for myself and 3 gfs so far!

Company replied

Rated 5 out of 5 stars

I absolutely adore these roses! I buy them for myself as well as gifts and the last foreverr!! They also smell great!

Company replied

Rated 1 out of 5 stars

⚠️ Please buyer beware at checkout. Don't check the sneaky box for the additional discount and subscription right above pushing pay button! I did, but then deselected it. On email receipt, that mistak... See more

Company replied

Rated 1 out of 5 stars

Package was not delivered within 5 business days as advertised, so I had to order some more permanent roses on Amazon that were better and for less so my wife would have flowers on Valentines day. Onc... See more

Company replied

Rated 1 out of 5 stars

Not recommended! First, I ordered roses for my granddaughters Valentine gifts as RF falsely advertised orders would arrive on or before that date. Took days to get tracking just to find out t... See more

Company replied

Rated 1 out of 5 stars

My order number is 141192 I never even received the item and it says delivered this is absolutely nuts never again will I even think of ordering again wouldn’t recommend to any one I need a refund f... See more

Company replied

Rated 1 out of 5 stars

Horrible experience for Valentine's Day. I placed the order 1/15 for Valentine's Day Delivery. Contacted them to see if it could be delivered on the 13th and received a text back indicating tha... See more

Company replied

Rated 1 out of 5 stars

product quality is poor. The "marble" rose box was actually a lightweight cardboard box with sticky paper over it with a marble design. It also has dried hot glue drippings on it. Additionally, the pr... See more

Company replied

Rated 1 out of 5 stars

BUY ANYWHERE ELSE Paid for expedited shipping for Mother's Day- should have realized it was for Mothers Day 2026- arrived 4 days late. Of course the company will not accept any responsibility for... See more

Company replied

Rated 1 out of 5 stars

My order number is 143081 and I have tried multiple times getting a hold of you guys I need to cancel my order and my membership which was only placed about 10 min ago. I need a full refund asap befor... See more

Company replied

Rated 1 out of 5 stars

What a waste , i should have stuck with "Million Roses" ..nope, lesson learned. You get what you pay for.. paid for 3 day delivery to arrive 2/13, arrived 2/17, after hours at my Wife's office, notin... See more

Company replied

Rated 1 out of 5 stars

Order flowers for Mother's Day and, of course, just like most of the reviews here, they haven't been delivered and are still awaiting pickup status. Yes, paid extra for the Mother's Day shipping. At... See more

Company replied

Rated 1 out of 5 stars

Absolutely the worst company ever! I’ve been ordering from Venus, saw an ad for this company. Been 10 days still have not received flowers with express shipping. And their help department just came up... See more

Company replied

Rated 1 out of 5 stars

Do not waste your money. I placed an order mid-January for a Valentines gift. After seeing the order was delivered to the wrong address, I contacted customer support, which turned out to be a tremendo... See more

Company replied

Rated 1 out of 5 stars

I Ordered flowers for my wife's birthday on 10/4/2025. I received them on 10/8/2025. When I opened the box I noticed red and black sie color on the box. I pulled the flowers out of rhe box and noticed... See more

Company replied

Rated 1 out of 5 stars

I rarely ever leave negative reviews, but I feel compelled to share my experience so that other customers are fully aware of how this company operates. I feel obligated to warn others. I... See more

Company replied

Rated 1 out of 5 stars

The packaging was cheap looking. Their subscription service is a scam. They make it very difficult to cancel. Magically, if you want to order, you can, but to do anything else, you have to login .... See more

Company replied

Rated 1 out of 5 stars

So far I paid for faster shipping never got anything it’s been in usps awaiting shipment since 4 days not gonna get anything for valtines day this is absolutely disgusting what a waste of money gonna... See more

Company replied

Rated 1 out of 5 stars

Placed my order a week before Valentine’s Day and payed for the guaranteed Valentine’s shipping just to be notified 48 hours before the holiday that they sold out of my flowers and... See more

Company replied

Rated 5 out of 5 stars

This is my third purchase and I’m still amazed by the quality.

Company replied

Rated 5 out of 5 stars

Beautiful bouquet, roses and flowers, professionally packaged. Bride was so impressed and thankful as they were fresh and smelled heavenly! Will definitely order again! Very professional all around.... See more

Company replied


Company details

  1. Flower Delivery
  2. Dried Flower Shop
  3. Flower Designer

Written by the company

Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.


Contact info

2.9

Average

TrustScore 3 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you order flowers at 12:30 on Friday…

If you order flowers at 12:30 on Friday they will arrive on Tuesday Even if you pay for overnight delivery.

7 October 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi Jeffrey,

Thank you for your feedback. We understand the frustration, but please note that our shipping policy states a cut-off time of 12:30 PM, and it takes 1-2 days to process the order. This information can be found in our shipping policy for future reference. If you have any further questions, feel free to reach out to our customer service team!

- Rose Forever Team

Rated 5 out of 5 stars

Great Quality

I bought these in August and they still look great I am overall happy.

3 September 2024
ROSE FOREVER logo

Reply from ROSE FOREVER

Thank you for your purchase! We’re so happy to hear that the flowers still look great. We appreciate your support!

- Rose Forever Team

Rated 5 out of 5 stars

Great Client Gift!

i continue to receive exceptional roses for my clients.

1 August 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Thank you so much for your kind words! We’re thrilled to hear that you continue to choose Rose Forever for your client gifts and that the roses have made such a positive impression. It’s always our goal to provide exceptional quality, and we’re glad to know you and your clients have enjoyed them. We look forward to being part of your future gifting needs!

Warm regards,
The Rose Forever Team

Rated 1 out of 5 stars

What good is having preserved roses…

What good is having preserved roses that smell terrible? When you receive a gift of flowers that cost 260.74 with something called rose protection including tax and you open it you expect it to smell good. Then read on the site that they can’t guarantee they will smell good and have a no return policy. It’s an absolute rip off and waste of money. The order was placed on Saturday may 25, and was a late b-day present from my best friend. I received them on the 31st but since I work over night didn’t get to open them til Monday. Talk about disappointing. I would not recommend ANY1 to this company. I sent an email, and have not gotten a response. Also I am a trusted google reviewer. 6/8/24 I NEVER sent an email saying ANYTHING about changing my address/email address. I do in fact have an email offering me $30 for something that cost $260! I have that email. I don’t know what kind of game this is. Accepting people’s hard earned money for flowers that smell so bad it’s migraine triggering but having reviews saying the total opposite but I will be sharing. I guess this response is for trust pilot…..with no way for interactions to be tracked or read by the public so I had to come back under my original communication just to respond. BUYER BEWARE THESE ROSES SMELL AWFUL‼️

30 May 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Update

Hi again,

We just saw your email from yesterday, we are gonna answer today and try to solve your issue today!

Best,
------

Hi Choc Pinki,

We are truly sorry to hear about your disappointment with your recent order. We strive to provide the best possible experience for our customers, and it’s concerning to hear that we did not meet your expectations.

We have reviewed our emails and unfortunately did not find any communication from you regarding the issue you mentioned, except for an email about changing the delivery address. This might be the reason we were unable to respond to your concerns promptly.

We genuinely want to resolve this matter for you. Please contact us at help@roseforever.com, and we will do our utmost to assist you and address your concerns about the product.

Thank you for bringing this to our attention. We appreciate your patience and hope to make things right.

Best regards,
Rose Forever Team

Rated 5 out of 5 stars

Quality Products

Heard so much about this brand so I had to buy for myself. Their product is amazing! 10/10 would recommend.

10 January 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our product. Your recommendation means the world to us, and we're delighted to know that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy!

Rated 1 out of 5 stars

I did not sign up for your membership…

I did not sign up for your membership and insist you refund me my $29 you charged me

23 May 2024
ROSE FOREVER logo

Reply from ROSE FOREVER

Dear Albert,

We sincerely apologize for any confusion regarding our membership. After reviewing your account, we see that you did save $35 by subscribing to our membership. We have already gone ahead and refunded you the $29 charged.

For future reference, please note that you could have canceled your membership for free during the first 30 days. Additionally, it's possible to make purchases without subscribing, though you wouldn't receive the $35 savings and the additional discounts that come with the membership.

Next time, do not hesitate to contact us via email or chat to resolve your issues more quickly.

If you have any further questions or need assistance, please feel free to contact us.

Thank you for your understanding.

Best regards,
Rose Forever team

Rated 5 out of 5 stars

Perfect gift

Perfect gift - I ordered a bouquet last year and the roses look just the same. They smell very good and last up more than one year. Definitely recommend them!

29 August 2023
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi Marina,

Thank you so much for your wonderful review! 🌹 We're thrilled to hear that your bouquet still looks and smells amazing after a year. It's our goal to provide lasting beauty and joy with every bouquet, and we're glad to know we succeeded. Your recommendation means the world to us!

Warm regards,
Rose Forever Team

Rated 5 out of 5 stars

They actually look good and smell good

They actually look good and smell very nice. I got a marble box with pink roses, and I keep them on my coffee table, they look cute, hope they last.

22 May 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi Taylor,

Thank you for your lovely review! We're delighted that you love the look and scent of your roses. The marble box with pink roses sounds like a beautiful addition to your coffee table. We hope they bring you joy for a long time.

Best regards,
Rose Forever Team

Rated 3 out of 5 stars

Bad customer service

Ordered and paid extra to be delivered for Mother's Day and arrived three days late! We placed our order am Wednesday early and received them the following Tuesday after paying extra for delivery by Mother's Day. Tried very day to email them but was sent a very generic email bad. Very disappointed as love the flowers. This order was shipped to Florida not the UK

11 May 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi M Harrison,

We are truly sorry to hear about your experience. Unfortunately, shipping delays can occasionally occur when delivering to Great Britain, and we regret that your order arrived late for Mother's Day.

During this busy period, our customer service team was overwhelmed, which regrettably caused a delay in our response to your emails. We apologize for the inconvenience this has caused.

We genuinely appreciate your understanding and hope that despite the delay, you are still enjoying the flowers. Your satisfaction is very important to us, and we hope to serve you better in the future.

Best regards,
Rose Forever Team

Rated 1 out of 5 stars

Zero stars, never got the flowers

I would give a zero star review if I could I ordered $500 worth of flowers (2 large arrangements) for mothers day and dispite many emails never got any respons back AND NEVER GOT THE FLOWERS!

STAY AWAY from these people.

6 May 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi AJ,

We are deeply sorry to hear about your experience. We understand your frustration and sincerely apologize for the inconvenience.

If you had contacted us, we would have been more than willing to reship your order immediately. Unfortunately, packages can sometimes be lost in transit, and we regret that this happened to your order.

We appreciate your feedback and are working diligently to improve our service and response times. Your satisfaction is important to us, and we hope to have the opportunity to make this right.

Best regards,
Rose Forever Team

Rated 2 out of 5 stars

Purchased from here unfortunately they…

Purchased from here unfortunately they don’t answer there emails and it took a couple business days until they shipped out my item . It took a very long time to arrive

10 February 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi Mosley,

We are truly sorry to hear about your experience. We understand how frustrating it can be when emails go unanswered and shipments are delayed. Unfortunately, we faced some significant issues with our carrier during Valentine's Day, which impacted our delivery times.

We sincerely apologize for any inconvenience this caused you. To make it right, we would be more than happy to offer you an extra gift with your next order. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Best regards,
Rose Forever Team

Rated 5 out of 5 stars

I ordered eternal rose for my best…

I ordered eternal rose for my best friend's birthday and she totally loved it. The quality was amazing and the price is fair.

6 January 2024
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Hi Deborah,

Thank you so much for your wonderful feedback! We're thrilled to hear that your best friend loved the eternal rose and that you found the quality amazing and the price fair. Your satisfaction is our top priority, and it's always heartwarming to know when we've succeeded in making a special occasion even more memorable.

We look forward to serving you again in the future!

Best regards,
Rose Forever Team

Rated 1 out of 5 stars

Spend $280 on a box full of roses and…

UPDATE: I don't know what this company is trying to pull here? You guys are TWO YEARS too late. This happened Feb 2022 (its mid 2024). I went through this with your company at the time and you were less then enthusiastic to help. As a matter of fact I emailed you multiple times asking so help and provided ALL of the information including many photos and was ignored which resulted in me having to go through BBB and PayPal in order to resolve this because your company chose to brush this concern off instead of offering a solution. Your company also requested and received the damaged flowers back (via paypal claims customer care) which on top of initially sending poor quality - ungiftable, damaged roses (which ruined my event and plans to say the least ) you also gave me the hassle of mailing this massive package back, which is perfectly fine since they would have ended up in the trash either way ( I truly wish I can post photos on Trustpilot for all to see) - But was a massive inconvenience to top this whole horrible experience off. Not to mention that your company had no intention of refunding this order unless I had escalated things through BBB and PayPal which took over a month of back and forth FYI.
Now your reaching out with this response 2 years later? Thank you for reminding me of how horrible your customer care is and how fake your website is, I will be sure to spread my experience with @roseforever elsewhere.

_________________________________
Spend $280 on a box full of roses and get something that looks like its been rolling around on the floor for days. I ordered these for the first time and when I opened the box they looked horrible. The roses were all cracked and ripped, every petal was damaged. When I reached out to the company they told me this was natural and expected from roses basically....sorry but I wasn't born yesterday and I know what roses look like, and this is a damaged poor quality item they sent out. Unfortunately they mail out roses for free to YouTubers in exchange for fake reviews. The customer care is a joke, I understand you don't want to lose money on your product but when you promise "luxury" "fresh" looking roses and mail out broken roses covered in glue for almost $300 you have to expect realistically customers to be upset about it. Not to mention I offered to mail these back to you for "inspection" and you guys in turn blocked me. Great way to handle a problem with the customer. Dear Reader : If you are smart enough to search "real reviews" for this company I highly recommend you look elsewhere for your preserved roses ( there are a million other companies with legit reviews and ethical customer care)

FYI:
Rose Forever INC, 16 East 34th Street, 14th Floor, New York, NY 10016, United States

27 February 2022
Unprompted review
ROSE FOREVER logo

Reply from ROSE FOREVER

Update Reply:

Hello,

We are sorry about your experience. Many changes have taken place in the past two years. We also noticed some reviews on Trustpilot, which we had never used before, and that is why we responded two years later. Our apologies; this is not the experience we aim to deliver, and we are deeply sorry for what happened.

Wishing you a nice day.


--
Hi,

We are genuinely sorry to hear about your disappointing experience with our roses. Your feedback is very important to us, and we would love the opportunity to make things right.

Could you please provide us with pictures of the roses you received? This will help us review the issue thoroughly. Additionally, we were unable to locate your order or any emails from your email address in our system. Please provide your order number or any other relevant details so we can address this promptly.

We strive to provide luxury, fresh-looking roses, and it is concerning to hear that your experience was far from this. We are committed to resolving this issue and would be happy to issue a refund once we have reviewed the details.

Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

Best regards,
Rose Forever Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look