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Rosec Jewels Reviews 206

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting the beauty and craftsmanship of the jewelry, including rings, necklaces, and earrings. Many people found the ordering process easy and appreciated the efficient delivery service, with items often arriving on time or even earlier than expected. The customer service is frequently described as outstanding, with consumers noting excellent communication and helpfulness throughout the entire process. However, some people were dissatisfied with specific aspects, such as the size or color of certain stones not matching expectations, or issues with packaging. A few other people also felt that the quality of some items was not as expected, mentioning scratches on stones or diamonds falling out shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers express delight with the beauty and quality... See more

Quality

Users describe positive interactions with quality, frequently praising the beautiful craftsmanship, good... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Customer service

People report positive experiences with customer service. Many customers found the service phenomenal,... See more

Order

Reviewers mention positive feedback about their orders. Customers appreciate the easy ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rosec Jewels delivered! Bought a fire opal necklace as a birthday gift for a family member. It turned out beautifully. Red Fire Opal encircled with diamonds and a 14k yellow gold base & chain. The ord... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed with the quality of this eternity ring. The moissanite stones sparkle like crazy! I’m getting used to the feel of having stones all the way around. The prong settings are smooth tho... See more

Company replied

Rated 5 out of 5 stars

Everything about the experience was top notich. Quality, price, timeliness, and definitely customer service. I changed the ring size 2 times via email and they were totally responsive about that. I... See more

Company replied

Rated 5 out of 5 stars

The necklace and the aquamarine stone were beautifully made and set perfectly I also loved the earrings that I received as a gift. I would definitely buy from Rosec’s again and recommend them to all m... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Jewelry Designer
  3. Jewelry Exporter
  4. Jewelry Store

About Rosec Jewels

Written by the company

💎 About Rosec Jewels

Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.

✨ Our Jewelry Collection

Explore a world of brilliance with our wide range of jewelry:

🌿 Our Gemstone Excellence

  • Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
  • Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
  • Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.

💖 Why Customers Trust Us

  • ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
  • 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
  • ↩️ 30-Day Easy Return Policy
  • ✈️ Free & Secure Express Shipping Worldwide

At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.

Free Studs + 11% OFF

Enjoy Free Gifts & Big Savings This Season!

🎁Mother's Day Sale Live

Make this season shine with gifts and savings from Rosec Jewels!

  • 💎 Free Moissanite Studs with your first purchase.
  • ✨ Seasonal Discounts:
    11% OFF Sitewide

    Shop Now |

    *Automatic discounts apply at checkout where eligible. Free studs on first purchase only.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Top quality for the price

Top quality for the price. Fair and affordable. Item looks great and meets expectations. I understand a company and its products can be hit and miss from one person to the next, but other than the band width being on the thinner side, the ring is beautiful and my wife loves it!

19 May 2025
Unprompted review
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Reply from Rosec Jewels

Hi Noah,

Thank you so much for your kind words and honest feedback! We're thrilled to hear that the ring met your expectations and, most importantly, that your wife loves it—that truly means the world to us.

We understand your note about the band width and appreciate you sharing your thoughts—it helps us grow and serve our customers better. We’re so glad the beauty and quality of the piece made it a meaningful gift.

We’d love to have the chance to create more special moments for you in the future. When you're ready for your next piece, we’ll be here to help!

If you’d like to support us even further, feel free to share your experience on social media and with your friends and family—it truly helps small businesses like ours shine.

Thanks again,
Team Rosec Jewels 💎✨

Rated 5 out of 5 stars

Great service and good product

Great service and good product. Ordered a ring for my girlfriend and she is very happy with it. They responded quickly and resolved all issues that cane up. They kept their word. But you must use WhatsApp for this level of service. Would highly recommend.

26 March 2025
Unprompted review
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Reply from Rosec Jewels

Hi,

Thank you so much for your kind words and for taking the time to leave us a review!

It truly means a lot to our entire team. Your appreciation not only brings us joy but also boosts our confidence to continue crafting beautiful jewelry pieces with even more passion and care. We genuinely value the smiles we bring to our customers when they receive something special made just for them.

We’d be honored to have the opportunity to make you smile again—so please do shop with us in the future!

And if you truly loved your experience and the ring, we’d be incredibly grateful if you could share it with your friends and family or post about it on your social media. Your support helps us grow and reach more people who love meaningful jewelry.

Warm regards,
Team Rosec Jewels

Rated 5 out of 5 stars

I am so satisfied with my engagement…

I am so satisfied with my engagement ring. It's beautiful, it arrived on time, and there was always communication with the customer service department.

19 May 2025
Unprompted review
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Reply from Rosec Jewels

Thank you so much for your wonderful review! We're thrilled to hear that you love your engagement ring and had a smooth experience from start to finish. Your satisfaction means the world to us.

We’d love to see you shop with us again for your future special moments. Feel free to share your experience and photos on social media, and don’t forget to recommend us to your friends and family — it really helps us grow and continue creating beautiful jewelry.

Wishing you all the best in this exciting new chapter! 💍✨

Warm regards,

Rated 5 out of 5 stars

Experience was smooth and helpful

Experience was smooth and helpful. Delivery was rather quick and the ring is beautiful

25 April 2025
Unprompted review
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Reply from Rosec Jewels

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that you loved the ring. Quick delivery and beautiful jewelry are what we strive for. We’d love to have you shop with us again – and feel free to share your Rosec Jewels moment with friends and family! 💍✨

Rated 5 out of 5 stars

Amazing jewelry, quick delivery, very responsive!

I purchased a pair of lab grown emerald studs online. Rose answered all my questions promptly, shipped quickly, and the jewelry is beautiful!

29 April 2025
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Reply from Rosec Jewels

Thank you so much for your wonderful review! 🌟 We're truly thrilled to hear that you loved the lab-grown emerald studs and had such a smooth experience with us. It means the world to our team to know that you found the jewelry beautiful, the delivery quick, and our service responsive—we always aim to make our customers feel valued and cared for every step of the way.

Your kind words encourage us to continue crafting exquisite pieces and providing top-notch service. We’d absolutely love to see you shop with us again in the future!

Also, if you get a chance, we’d be so grateful if you could share your experience with friends and family—or even show off your jewelry on social media and tag us. It helps others discover the sparkle too ✨

Looking forward to serving you again!

Warm regards,
Team Rosec Jewels 💚

Rated 4 out of 5 stars

This is a lovely delicate necklace

This is a lovely delicate piece of jewelry. The only reason I deducted a star is that the clasp is very tiny and hard to handle. I may have a jeweler replace it,

19 April 2025
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Reply from Rosec Jewels

Hi Perry,
Thank you so much for your kind words and thoughtful feedback! We're so glad you love the delicate beauty of the necklace. We appreciate you pointing out the clasp—your input helps us improve, and we completely understand how a small clasp can be tricky.

We’d love to see how you style your piece! If you share it on social media, don’t forget to tag us—we always enjoy seeing our jewelry in action. We hope to see you shop with us again soon! 💛

Warm regards,

Rated 5 out of 5 stars

I purchased two wedding rings and had…

I purchased two wedding rings and had to return them because they didn’t fit. I then received a free ring measurement and purchased two different rings. I liked that their customer service department responds very quickly. They refunded my return for free and in full with no fees, excuses or delays. From my experience they do good business

1 April 2025
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Reply from Rosec Jewels

Hi Cheston,

Thank you so much for this amazing review—it truly made our day (and might’ve caused a few happy squeals in the office 😄).

We work hard to keep our promises to every customer, and hearing that your experience reflected that means the world to us. Your kind words are like sparkle to our gemstones—they inspire us to keep creating beautiful jewelry pieces and keep our standards shining bright.

Our customer service team is basically powered by coffee and compliments like yours, and they’re always on a mission to solve every customer’s query faster than you can say “ring size mix-up”! Your appreciation is a huge win for the whole team.

And hey, feel free to brag a little—tell your friends and family how smooth your jewelry journey was with us (we won’t mind at all 😉). Bonus points if you share the love on social media—we’d be thrilled to be part of your story.

Thanks again, Cheston!
Wishing you both a sparkling future 💍✨

Rated 5 out of 5 stars

Gold and emerald ring

I ordered a gold and emerald ring and it was delivered in time for what I needed it for and was exactly as advertised.

25 February 2025
Unprompted review
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Reply from Rosec Jewels

Hi Jared,

Thank you so much for your kind review! We’re absolutely thrilled (and maybe doing a little happy dance 💃) to hear that the gold and emerald ring was exactly what you needed and just as advertised.

It honestly means the world to us to know we delivered on both style and timing—your words are the kind of sparkle that keeps us designing and creating with love and passion. ✨

Feel free to brag to your friends and family about your amazing taste (and where you got it from 😉), and if you’re feeling extra generous, give us a shoutout on social media—we’d love to be part of your story!

Thanks again for your support!

Warm wishes,

Rated 5 out of 5 stars

The ring looks awesome

The ring looks awesome. I was given updates about its delivery along the way. I was notified. The UPS guy asked my age and said, "good, cause you need to be 21 to receive the package." And i was like, "what? what if i wasn't older than 21?"

16 April 2025
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Reply from Rosec Jewels

Thank you so much for the kind words! We're thrilled to hear that you love the ring—it truly means a lot to us and keeps our whole team inspired to keep crafting beautiful pieces for wonderful customers like you. 💍✨

As for the UPS guy—yep, he was just doing his job! For precious items like this one, UPS requires the recipient to be 21+ or have a guardian sign for it. Gotta keep the bling safe, right? 😄

And to answer your golden question: "What if I wasn’t older than 21?" — well, then that stunning ring would’ve had a quick detour to someone else at home who is! (Probably while sneakily trying it on first, let's be honest. 😅)

We’d absolutely love for you to spread the sparkle—tell your friends and family about us, and don’t forget to show off your gorgeous new jewelry to the world! Snap a pic, flaunt it, and tag us on social media so we can see you shining! 💖✨📸

Stay sparkling,
The Rosec Jewels Team

Rated 5 out of 5 stars

Got exactly what i ordered and more !

13 April 2025
Unprompted review
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Reply from Rosec Jewels

Thank you so much, Dragos, for your kind words! We're thrilled to hear that you got exactly what you ordered – and more! Feedback like yours truly encourages us to keep crafting beautiful pieces that match and exceed our customers' expectations.

We’d love to have you shop with us again soon, and if you enjoyed your experience, feel free to spread the word with your friends, family, or even give us a shoutout on social media. It means the world to us! 💎

Warm regards,
Team Rosec Jewels

Rated 5 out of 5 stars

My first jewelry from here is beautiful …

My first jewelry from here and it came with a beautiful gift I love my jewelry it’s exactly how it was detailed and the size is correct. Delivered on time most importantly I like that this company said that the money goes towards supporting feeding children and families need

4 April 2025
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Reply from Rosec Jewels

Thank you so much for your kind words! We’re absolutely thrilled to hear that you love your jewelry and the gift that came with it. 💖 It means the world to us to know that everything—from the design details to the sizing and delivery—met your expectations.

We’re also so glad you appreciate our mission to support children and families in need. Your purchase truly helps make a difference!

If you really loved your experience, we’d be so grateful if you shared it with your friends, family, or even a quick post on social media—it helps us grow and continue doing what we love. ✨

We can’t wait to have you shop with us again soon. There’s always something special waiting just for you!

Rated 5 out of 5 stars

Love our Rings

I love that they sent us a ring sizer 1st to ensure accurate ring size which came quickly, luckily they offered that or I would have ordered the wrong size for me and my Fiance. The rings are perfect, we love them. Overall, great experience.

10 April 2025
Unprompted review
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Reply from Rosec Jewels

Hi Simone,

Thank you so much for your lovely feedback! 💍 Your kind words truly mean the world to us—they inspire and encourage our team to keep crafting beautiful gemstone jewelry with love and care. Knowing that you're happy makes us just as happy!

We’re so glad the ring sizer helped make the experience smooth and the fit perfect for both you and your fiancé. That’s exactly the kind of joy we aim to deliver!

If your shopping journey with us was a great one, we’d be grateful if you could spread the word among your family, friends, or even on social media—it helps us share more smiles and special moments with others too. 😊

We’d love to have you shop with us again—we truly enjoy serving you and hope to do so many more times in the future!

Rated 5 out of 5 stars

Loved the ring but a stone fell out 2…

Loved the ring but a stone fell out 2 days later .
Updated 4 28 2025: rosecjewels sent a prepaid label and i returned the original ring. Rosecjewels sent a new ring which I received last week. Beautiful ring and great customer service!

20 March 2025
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Reply from Rosec Jewels

Dear Jennifer,

Thank you so much for sharing your feedback with us. We're truly sorry to hear that a stone fell out of your ring just two days after receiving it. We completely understand how disappointing this must be — especially when you’ve ordered something new with excitement, only to have an issue arise so soon. Please accept our sincerest apologies for this experience.

We want to make things right for you. You can choose either a free replacement or a full refund, whichever you prefer. Our team will be reaching out to you shortly to assist you with the next steps, and we will ensure this does not happen again in the future.

If you ever need any further assistance, please don’t hesitate to contact us directly at info@rosecjewels.com. We're here to help, and I assure you, we will make sure you receive a full resolution.

Rated 5 out of 5 stars

Shipping was very prompt

Shipping was very prompt. My ring is beautiful. I love it. Thank you

31 March 2025
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Reply from Rosec Jewels

Thank you so much for your lovely review! We're thrilled to hear that you love your ring and that it reached you promptly — that truly means a lot to us.

Your kind words encourage our team to keep delivering beautiful pieces and memorable experiences. We’d absolutely love to have you shop with us again!

Don’t forget to share your sparkle on social media and tag us — we always enjoy seeing our jewelry out in the world 💍✨

Rated 5 out of 5 stars

Beautifully made ring

Beautifully made ring. It's super sparkly and looks even more beautiful in person. Love it!

3 March 2025
Unprompted review
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Reply from Rosec Jewels

Thank you so much for your kind words! We're thrilled to hear that you love your ring and that it sparkles just the way you hoped. 💍✨

We’d love to see how you style it—feel free to tag us on social media! And whenever you're ready to add another beautiful piece to your collection, we’ll be here to help. 💖

Thanks again for choosing us!

Rated 4 out of 5 stars

Cloudy stone, good customer service

The stone , a sapphire, was cloudy and lifeless, so very disappointed in that. But, the customer service was good. They gave us a full refund after we mailed it back. Also good communication through WhatsApp.

13 March 2025
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Reply from Rosec Jewels

Dear Stephanie,

Thank you for your feedback. We sincerely apologize that the sapphire did not meet your expectations. Quality is our top priority, and we regret that this mistake happened. Please rest assured that we are taking steps to ensure such an issue does not occur again.

We truly appreciate your kind words about our customer service, and we would love the opportunity to make it up to you. If you give us one more chance, we promise to provide you with a gemstone that meets the highest standards—leaving no room for disappointment.

Looking forward to serving you again!

Best regards,

Rated 5 out of 5 stars

Beautiful product

Beautiful product, exactly as described. Phenomenal communication and delivered quickly! Excellent experience!

26 March 2025
Unprompted review
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Reply from Rosec Jewels

Thank you so much for your wonderful review! We’re thrilled to hear that you love your purchase and had an excellent experience with us. 💎✨

We’d love to see you shop with us again soon! If you’re enjoying your jewelry, feel free to share your experience on social media and spread the word to friends and family—it means the world to us. 💖

Looking forward to serving you again!

Rated 5 out of 5 stars

Sterling silver 2ct sapphire studs

The earrings I bought came very quickly, and they are beautiful! Very nice quality!

26 March 2025
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Reply from Rosec Jewels

Dear Stephan,

Thank you for your fantastic 5-star review! We're thrilled to hear that you love your sterling silver sapphire studs and that they arrived quickly. Your support means the world to us!

We’d love to see how you style your beautiful jewelry—feel free to share it on social media and tag us! If you truly love your piece, we’d appreciate it if you spread the word to friends and family. We look forward to serving you again soon!

Rated 5 out of 5 stars

My original order was lost by UPS but I…

My original order was lost by UPS but I was sent a replacement that arrived in great time with no fuss. Fantastic customer support!

7 March 2025
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Reply from Rosec Jewels

Thank you for your kind words and for sharing your experience with us! We’re delighted that your replacement order arrived smoothly and that our customer support met your expectations. Your feedback truly encourages us to strive for even greater perfection in crafting our gemstone jewelry.

As always, we promise safe, secure, and insured shipping, ensuring your package reaches you with care and reliability. We’d love to see you shop with us again and hear more about your experience! If you’d like, feel free to share your thoughts on social media and tag us—we’d love to feature you!

Looking forward to serving you again. 💎✨

Rated 5 out of 5 stars

Amazing service and beautiful…

Amazing service and beautiful jewellery. I was impressed at the communication informing me of my purchase and delivery.

18 March 2025
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your amazing review! 😊 We're thrilled to hear that you loved our service and jewelry. Your kind words mean the world to us!

We’d love to see you shop with us again, and if you ever have any questions or concerns, feel free to reach out—we’re always here to help.

Don't forget to share your beautiful jewelry on social media and tag us! We’d love to feature your stunning pieces. ✨💎

Happy shopping! ❤️

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