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At Ropov, we believe that a hole is not the end of a story. Our mission is to help people extend the life of their favorite clothing through creative and visible mending. We specialize in easy-to-use mending and weaving kits designed for beginners and craft enthusiasts alike. Our products transform worn, torn, or damaged garments into unique pieces with personality, helping reduce textile waste while encouraging creativity. Since launching, we have proudly served thousands of customers across Europe and other international markets. We are committed to providing quality products, clear instructions, and responsive customer support. Every order includes access to helpful resources and tutorials designed to make the repair process simple and enjoyable. Customer satisfaction is one of our highest priorities. That's why we offer a 30-day money-back guarantee, secure payment options, and dedicated support for any questions before or after purchase. At Ropov, we are passionate about sustainability, craftsmanship, and giving clothes a second life. Rather than throwing garments away, we encourage people to repair, personalize, and enjoy them for years to come. If you have any questions, our team is always happy to help. Website: ropov.com Email: ropov.com@gmail.com
20 North Gould Street Ste N Sheridan, WY 82801, 82801, Sheridan, United States
2.9
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I didn't receive anything. The transporter screwed up and I have no answers about where my order is, neither from the transporter, neither from Ropov. So, impossible to leave a review without any device.
The knitting loom was broken when it arrived; there were two pieces of wood broken from the circle. I sent an email immediately. Then I sent an email with pictures of the broken loom. But I did not receive an answer.
Reply from Ropov
Hello dear,
We are very sorry to hear that your loom arrived damaged.
Please send us your order number and the photos again at ropov.com@gmail.com. We will be happy to resolve this for you, and if the product arrived broken, we can issue a refund without any problem.
It seems that your previous email may not have reached us, otherwise we would have responded immediately.
Please don't worry, we will take care of this as soon as we receive your order details and photos.
Kind regards,
Ropov Team
Very well designed object which works and makes a lot of fun.
Reply from Ropov
Hello dear,
Thank you so much for your kind review! 😊
We are delighted to hear that you are enjoying your Ropov kit and having fun with it. Creating a product that is both useful and enjoyable was exactly our goal.
We wish you many happy hours of mending and creating beautiful patterns!
Kind regards,
Ropov Team
I believe this is a scam website. On their site it states they have a 4.2/5 on Trustpilot which is clearly not true. Didn’t try to purchase the wooden knitting kit because of this. I’ve been scammed before by these type of sites.
Update based on below response from Ropov 17–Jun-26: your website claims you have a 4.2/5 review on trustpilot. On your site you have a link to view the 583 trustpilot reviews which instead directs you to an internal page with reviews (not trustpilot reviews) - these cannot be checked if they are real or not. You can clearly see here on trustpilot that there are 2 reviews (to date). This indicates that you are deceiving customers.
Reply from Ropov
Hi Lisbeth,
Thank you for sharing your concerns. We completely understand being cautious when shopping online.
We would like to reassure you that we are a legitimate business and have served more than 8,000 customers. We also offer a 30-day money-back guarantee on all orders, and our business information and contact details are publicly available.
If you have any questions about our products, shipping process, or company, please feel free to contact us directly at ropov.com@gmail.com. We would be happy to help.
Kind regards,
Ropov Team
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