Rope Source logo
Visit website

Rope Source Reviews 553

•
TrustScore 5 out of 5

4.8

Fabric Product Manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that they found exactly what they needed, often after a long search. People frequently highlight the quick delivery service and the ease of placing orders, with many appreciating the regular updates and efficient communication. The overall service is described as brilliant, with consumers finding the website easy to navigate and the products well-priced. However, some customers also noted occasional issues, such as receiving the wrong color or item, or experiencing delays in production or delivery. A few other people also felt that the courier service used was not always satisfactory, with packages being left in inconvenient locations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Customers consistently praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Quality

Consumers find quality to be positive, with many praising the excellent quality of products like washing... See more

Service

Users describe positive interactions with service, consistently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been searching for original sash cord for weeks, but was offered only inferior cord with polyester core. Then I found this wonderful company who had just what I needed, Excellent quality, qu... See more

Rated 5 out of 5 stars

Easy to find what I was after on the website, I bought plain white cotton macrame twine that was on offer as only just starting to learn. Easy to place order, received email notifications providing... See more

Rated 5 out of 5 stars

Once again great service and great quality products. One of the ropes I ordered was out of stock but I was contacted immediately and offered a similar replacement, or the option to wait for new stock.... See more

Rated 5 out of 5 stars

I was looking for organic, natural fibre rope to repair to a split branch in an ornamental tree which also needed to look good. Rope Source have ropes in a large number of sizes and materials and I fo... See more

Company details

  1. Fabric Product Manufacturer
  2. Fabric Wholesaler
  3. Manufacturing Service

Written by the company

Rope Source is an online retailer specialising in ropes, twines and cords, proudly rooted in the heritage of James Lever and Sons - family ropemakers now in their sixth generation, established in Bolton, England in 1856. We pride ourselves in our industry leading knowledge and the quality of our products, offering an extensive range of ropes, twines and cords for a wide range of applications. Whether you are looking for a clothesline for your garden, twines for crafting or bungee cords to tie down your load, we have an unrivalled range of cordage products to choose from. We can also offer bespoke and custom orders, so if you can’t see what you’re looking for on our website, please contact our experienced sales team to discuss your requirements and we can identify the samples you send, recommend a suitable alternative and even produce it to your requirements. We aim to dispatch all orders placed before 1pm on the same day of purchase from our Bolton factory when in stock and we offer both a standard 2-3 day and a next day shipping service. Our opening hours are Monday–Friday 9am to 5pm. Thank you for visiting our Trust Pilot page. We hope the reviews you find here will give you the confidence to shop with us.

Contact info

  • Unit 18, Morris Green Business Park, BL3 3PE, Bolton, United Kingdom

  • rope-source.co.uk

4.8

Excellent

TrustScore 5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very pleased with my order.

I had searched every store for the kind of rope I needed with no luck. Then I found Rope Source on the Internet and was so pleased to find exactly what I wanted. It was also available in the exact length I required. It was easy to order and arrived in a timely manner.

28 August 2025
Rated 5 out of 5 stars

Save time (and money) go nowhere else!

I spent many hours searching for a new clothes line. (How difficult can it be?) Having purchased two from sites on the net – one very strong but too thin, one too thick and generally useless as a clothes line. I also perused every hardware store that I encountered - also to no avail.
Having just encountered Chatgpt and asked several trial questions, with varying degrees of success, I asked about ‘proper’ clothes lines. The answer given was this company, Rope Source, and this clothes line, Everlasto!
10/10 on both counts! Great service, good price. Many thanks!
(I’m still not sure about Chatgpt, but it can’t be all bad.)

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Good communication, customer service and product

The product I ordered was not in stock and they had to make a production run to fulfill my order they let me know this was the case and that there would be a delay in dispatch but within a week the product arrived and is excellent quality and was very good value also. I was a little disappointed at the delay but I am so happy with the product that has easily erased that feeling. I would like to say a big Thank You to all involved

20 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look