Root2Ginger Reviews 391

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and delicious taste, often highlighting its natural and organic ingredients. Many find the ginger drinks to be the best they've ever tasted, enjoying them in various ways, from hot beverages to cocktails and even with ice cream. The ordering process is described as smooth and easy, with efficient and well-packaged deliveries that ensure the glass bottles arrive safely. However, some people were dissatisfied with the delivery speed, mentioning that their orders took longer than expected to arrive. A few other people also felt that there was a lack of clarity regarding dosage instructions for certain products.

What people talk about most

Product

Clients share positive opinions on product, frequently praising its delicious taste, fiery kick, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the product as superb and delicious... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery,... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer and fan of Root2ginger for a couple of years now and find the Fiery to be absolutely gorgeous. Whether in a soft drink or a cocktail it is superb and in fact I also pour a bit in... See more

Company replied

Rated 5 out of 5 stars

Have mail ordered and purchased direct - this mix is mind blowing, recommend all the flavours but particular shout out to Spiced, Mint and Sorrel. If the drink could sing it would be singing Bo... See more

Company replied

Rated 5 out of 5 stars

I found this company at a Christmas market and bought 2 bottles after tasting them. The vendor was friendly helpful generous and very informative as we chatted for a while. The drinks were delicious a... See more

Company replied

Rated 5 out of 5 stars

A thoroughly delicious product. Superb with ice cream and in rice pudding. I would not like to be without a bottle since it is used almost daily. Would have every confidence in recommending to anyone... See more

Company replied


Company details

  1. Soft Drinks Shop

Written by the company

​Root2Ginger Natural Ginger Drink Mix Made from organic ingredients years of heritage and packed with the power of premium ginger ​ The Perfect Golden Serve Alcohol Free - Fiery Kick Promised


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Review

Great tasting cordial.

5 July 2024
Root2Ginger logo

Reply from Root2Ginger

Thanks Antony so glad your enjoying Root2Ginger

Rated 5 out of 5 stars

Love this product.

Love this product.

Real benefits in reducing inflammation and easing coeliac symptoms.

R2G very easy to deal with

27 June 2024
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Reply from Root2Ginger

Aaron so glad to hear it's helping to ease your symptoms. Thanks for your feedback it means a lot to us

Rated 5 out of 5 stars

Lovely flavours

I love the flavours I’ve tried, now want to sample them all!

9 June 2024
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Reply from Root2Ginger

Thanks Jennifer so glad you are enjoying Root2Ginger

Rated 5 out of 5 stars

Bought the Tumeric and orange peel at…

Bought the Tumeric and orange peel at the Modern Home Glasgow. It really settled my stomach problems so was happy to order more through your website 😊

17 June 2024
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Reply from Root2Ginger

Thats really good to hear Anne thank you so much for ordering again.

Rated 5 out of 5 stars

More delicious than words can say

More delicious than words can say! I found this company at the NECs Good Food Show and OMG, I'm so happy I did! I've just subscribed to a monthly delivery as its just soooo good. I've been having it with cold water and ice or hot water. Haven't ventured to anything else yet, but I will! I could actually just drink the bottle its that good.
It's also lovely to know that I'm supporting a family business - keep up the great work :-)

13 June 2024
Unprompted review
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Reply from Root2Ginger

Emma thanks for your kind words. We love doing BBC Good Food Show it's so much fun meeting everyone. Thanks for enjoying our drinks we love your feedback its been a busy week and hearing how happy you are with our drinks is great motivation for our family :-)

Rated 5 out of 5 stars

Love this product.

Love this product and the care taken in delivery, supports its quality!

13 May 2024
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Reply from Root2Ginger

Thanks Jenna we aim to please, so glad your still enjoying our drinks, you will soon have a nice suprise from us!!!

Rated 5 out of 5 stars

Fantastic

Fantastic! Lots of updates on the status of my order which was great, and really fast delivery. Thank you!

18 April 2024
Rated 5 out of 5 stars

Amazing products

I first found out about this company at the BBC Good Food Show, and bought a bottle of the fiery ginger. Since then I've placed multiple orders and tried quite a few different items and they are all great. Lovely people, lovely company and lovely products.

25 March 2024
Rated 5 out of 5 stars

Really great quality product

Really great quality product. It has many health benefits and uses and I have tried all the range and it’s always top quality.

My favourite is the ginger and Tumeric. I recommend it to all my friends and family.

30 March 2024
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Reply from Root2Ginger

Thanks Gavin

Rated 5 out of 5 stars

First class service

I signed up for a subscription with this company and my bottle of ginger didn’t arrive. I messaged them and they instantly responded and sent me a replacement 1st class with a small gift to compensate even though it wasn’t their fault!!! I call that first class service and their products are fabulous ☺️

28 March 2024
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Reply from Root2Ginger

Thanks for your review Angela we are always happy to help and hope you continue to enjoy ROOT2GINGER

Rated 5 out of 5 stars

Loving all your ginger products

Loving all your ginger products. I either have it as a shot or as a drink with water or with rum.

18 March 2024
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Reply from Root2Ginger

Thank you, so glad your enjoying the versatility of Root2Ginger

Rated 5 out of 5 stars

Love this drink!

I’ve been buying R2G for a few years now. I discovered them during a weekend trip to Manchester with my cousins and they were displayed in one of the markets in town. The owner Deanne was so lovely and welcoming! We tried a few flavours of the drinks and instantly fell in love- we left Manchester with a bottle each! I love that the brand is family run and black owned. My favourite flavour is fiery and I’ve continued purchasing for a few years now. The shipping is super quick and customer service is lovely and responsive. I recently bought the small size for my friends and they absolutely love it! The best refreshing drink you can have and tastes so good- you can even mix it into cocktails/mocktails! I’d 10000% recommend buying from them- top quality, product and price! Thank you R2G team xx

8 March 2024
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Reply from Root2Ginger

Nu you have said it all this is such a boost for our family it has motivated us all. Thank you so much for your positive words and for sharing our brand with your friends. Love R2G team.

Rated 5 out of 5 stars

Love it!

Love this stuff! Not the cheapest but having a glass of this a few times each week with chilled sparkling water is delicious.

7 March 2024
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Reply from Root2Ginger

Thank you Tom so glad your enjoying Root2Ginger

Rated 3 out of 5 stars

Too much sugar

Personal to me maybe but this has way too much sugar in it, which detracts from the health benefits and the taste.

26 February 2024
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Reply from Root2Ginger

Thanks for taking the time to do this review we value your feedback

Rated 5 out of 5 stars

Turmeric+Sweet Orange Peel

I have been using the Turmeric+Sweet Orange Peel daily dose for 2years now and I can’t recommend this product enough. Usually very prone to catching colds & flus especially with working with the public and I’ve not been ill since taking this product. Customer service is first class and when I recently didn’t receive a mail order this was rectified promptly. Thank you and I look forward to continuing my Root2Ginger daily routine, family and friends included. Omid Pourmohamad (Bury).

17 March 2024
Unprompted review
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Reply from Root2Ginger

Thank you so much for this review. So glad your enjoying Root2Ginger and keeping those colds at bay!

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