Roomia Self Storage - Chirnside Park Reviews 138

TrustScore 5 out of 5

4.8

Maroondah Highway 272-274, 3116 Chirnside Park, Victoria, AU


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Rated 5 out of 5 stars

The staff were so helpful in providing advice about the size of the storage which would suit our needs and how to use the facilities,and in all our dealings with them were professional and couteous. T... See more

Rated 5 out of 5 stars

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... See more

Company replied

Rated 5 out of 5 stars

Absolutely love it ! So clean & organised. Feels safe there & having an extra storage space is great! It was a last minute decision & nothing was too much trouble & the prices were great. Ben wa... See more

Company replied

Rated 5 out of 5 stars

Peter at Chirnside was very helpful. I had problems with the website when signing up at home. Peter helped me sort it out on site. Transferring again to smaller unit which was ready to occupy and c... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - Chirnside Park

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • Maroondah Highway 272-274, 3116, Chirnside Park, Victoria, Australia

  • (03) 8903 8800

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Expensive but clean and tidy

Nice and clean and organized. Loved the free moving van. Very expensive compared to similar businesses and not willing to discuss or price match.

30 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks for your honest feedback.

We’re really pleased you found the facility clean, organised and enjoyed the free move-in van — we know that can make a big difference on moving day 😊

We also appreciate your comments around pricing. We do work hard to provide a high-quality, secure storage experience with great service and inclusions. Thanks again for choosing Roomia.

Rated 5 out of 5 stars

Because the guys working there are…

Because the guys working there are professional, honest,helpful & on the ball. Nothing is too much of an effort for them.

23 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks so much for the kind words!

We’re really lucky to have such a caring team, so it’s wonderful to hear they made such a positive impression. We’ll be sure to pass this on to them — they’ll really appreciate it 😊

Rated 5 out of 5 stars

Roomia Chirnside

Peter at Chirnside was very helpful. I had problems with the website when signing up at home. Peter helped me sort it out on site. Transferring again to smaller unit which was ready to occupy and clean. All sorted in under an hour.

23 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks so much for your lovely review!

We’re so glad Peter could help get everything sorted quickly and make the process smooth for you. Great to hear the transfer to your new unit was easy and ready to go when you arrived 😊

Rated 5 out of 5 stars

Great service

Great service
Nice clean facility
Suits my needs perfectly
Highly recommended

23 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks for the recommendation! We’re so glad the facility suited your needs perfectly and that you enjoyed the service along the way. We appreciate you choosing Roomia.

Rated 5 out of 5 stars

Short on time, still a great experience

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to meet you both in person. The process was quick and seamless to get set up with the storage space and it's so simple for us to make sure the right people in our organisation have access. The facilities are great, clean and super easy to access. Shout out to Dean Thomas, our amazing removalist too - he pulled off a minor miracle fitting everything in!

18 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thank you so much for the wonderful review. We’re thrilled Peter and Ben could help make everything come together during a stressful and time-sensitive situation. We’ll be sure to pass on your kind words to them — and to Dean as well for his removalist miracle! We really appreciate the recommendation and are so pleased the process felt seamless for your organisation.

Rated 5 out of 5 stars

I have been dealing with Ben from…

I have been dealing with Ben from chirnside and he has been amazing, customer service and attitude has been unbelievable plus your facility is cleans and easy to use, I will be highly recommended it

5 May 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks so much for the fantastic review. We’re really pleased to hear Ben has provided such great service and made your experience a positive one. We’ll be sure to pass your kind words on to him.

Thanks again for the recommendation and for choosing Roomia.

Rated 5 out of 5 stars

The guys are so helpful and made life…

The guys are so helpful and made life easy for us. Excellent service. Highly recommend and would definitely use again. Thank you so much.

4 May 2026
Unprompted review
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks so much for the lovely review. We’re really glad the team could make things easier for you and provide a great experience.

We truly appreciate the recommendation and would love to help again anytime you need storage in the future.

Rated 5 out of 5 stars

Absolutely love it !

Absolutely love it !
So clean & organised. Feels safe there & having an extra storage space is great!
It was a last minute decision & nothing was too much trouble & the prices were great.
Ben was informative & patient .

25 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thank you for such a lovely review and for choosing Roomia. We’re so glad we could make your last minute storage decision easy and stress free.

Thanks again for storing with Roomia. If you ever need anything, our team is always here to help.

Rated 5 out of 5 stars

Excellent Customer Service

Ben - facility manager was very welcoming, informative and provided an wxcellent overview of the options available.

27 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thank you for the great feedback, Lyndon. It’s fantastic to hear Ben made you feel welcome and took the time to walk you through the storage options clearly.

At Roomia, we aim to make choosing the right self storage simple and straightforward, so it’s great to know that came through in your experience.

Thanks for choosing Roomia Self Storage.

Rated 5 out of 5 stars

friendly/accomodating

friendly/accomodating
so far everything seems easy
great unit position, by chance, but great, none-the-less.

16 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks for sharing your experience. We’re glad everything has been easy so far and that you landed a great storage unit. Our team is always here if you need anything along the way.

Rated 5 out of 5 stars

Great customer service

Great customer service. Peter at Chirnside Park facility was very helpful and great to deal with.

10 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks so much for your review. We’re really glad Peter made your experience at Roomia Chirnside Park easy and enjoyable.

We appreciate you choosing Roomia.

Rated 5 out of 5 stars

Needed to get larger space

Needed to get larger space. Was no problem very happy

9 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thanks for sharing! 😊
Glad we could make the move to a larger space easy for you, that’s exactly what we’re here for.

We appreciate you choosing Roomia!

Rated 5 out of 5 stars

They couldn’t have helped me more

They couldn’t have helped me more. The staff and removalist (Dean Thomas) were amazing. Thank you so much for all you did for us. I lost my husband 2 months ago and couldn’t have done it all on my own

2 April 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thank you for sharing this with us. We are so sorry for your loss. It means a lot to hear the team could support you during such a difficult time.

Rated 5 out of 5 stars

Good facilities with caring and helpful staff

Staff were very friendly and respectful and showed a sensitive understanding of my needs. Facilities were clean and organised.

30 March 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

This means a lot, thank you. We know storage often comes at important moments, so we’re really glad the team could support you with care and understanding.

Rated 5 out of 5 stars

Problem solved, facilities are excellent

The facilities are excellent, clean and well insulated. The staff are absolutely brilliant, helpful and friendly.

14 February 2026
Roomia Self Storage  - Chirnside Park logo

Reply from Roomia Self Storage - Chirnside Park

Thank you for your lovely feedback! We’re so pleased to hear the team could help resolve things for you and that you’re enjoying the clean, well-maintained facilities. We’ll be sure to share your kind words with the staff — they’ll really appreciate it. 😊

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