Active Ventilation Products Reviews 170

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, often exceeding expectations and being described as well-built and durable. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving quickly and often ahead of schedule. Reviewers also appreciate the ease of the ordering process and the helpful, knowledgeable advice provided by the staff. However, some customers also noted issues with the product's material thickness, which led to distortion and made installation difficult, as well as concerns about the paint quality. A few other people also felt that the shipping costs were a bit high and that the packaging could be improved to prevent damage during transit.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that items are high-quality, made in... See more

Quality

Reviewers mention positive feedback about quality, with many customers stating that the product quality has... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and secure shipping,... See more

Order

Users describe positive interactions with order, highlighting an easy purchase process and fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was extremely helpful in guiding me toward finding the correct fan to replace ours. Shipping was fast, and we had our replacement fan in just a few days.

Rated 5 out of 5 stars

I called for information and right away got what I needed to know from an experienced representative. I ordered the vent on their website and received and paid the invoice quickly. a notice indicate... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied


Company details

  1. Metal Fabricator

Written by the company

AVP manufactures roof vents, attic fans, solar attic fans, roof curbs, roof jack vent caps, off ridge vents, soffit vents, vent pipe caps, PVC pipe caps and other roof venting accessories. Sizes range from 3" up to 48 inches in diameter. AVP’s attic vents are UL Classified. Certifications: FBC, TDI, Miami Dade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

TOO tight fitting

They are the same diameter as the pipe the old vents fit on, the first one went on ok but the last two were hard to get on and the last one came apart, they are not riveted together only have a dimple to hold them. I had to use some of the mounting screws which were included to put it back togeather.

24 December 2019
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, and good quality products

24 December 2019
Unprompted review
Rated 5 out of 5 stars

Service was excellent and vents came in…

Service was excellent and vents came in as promised. They are exactly what was needed. Haven't connected vents to them so I'll see what the sheet metal contractor says. The powdercoat has a high sheen which makes the vents reflect sunlight at certain angles. It would be better if a flat or satin finish were offered.

9 December 2019
Unprompted review
Rated 5 out of 5 stars

Nice product!

Exactly as described. Communicated several times as to status. Product is well made and looks good.

11 November 2019
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, even when they forgot to ship part of the order originally. They promptly made if right. Highly recommend them for ventilation products. High quality materials used.

4 November 2019
Unprompted review
Rated 2 out of 5 stars

The product is good quality but I could not believe they are jacking up their shipping costs to make additional profits!

The product is good quality and I could use more, but, with the shipping charges this company charges I doubt I will order again. I paid $40. for 2 aluminum vents and they charged another $40. for shipping 2 items that weigh a total of 4 pounds. Just 2 lightweight aluminum vents wrapped in some bubble wrap in a box. Talk about doubling your money on the sale! I would have given them a 1 rating except that the vents are pretty good quality, but the shipping is a ripoff, sorry to say!

2 November 2019
Unprompted review

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