Roofing Megastore Reviews 

884
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently found the website easy to use for placing orders, appreciating the clear information and competitive pricing. Many people were satisfied with the quality of the products received, often noting their good appearance and suitability for projects. Reviewers also frequently praised timely deliveries, helpful drivers, and well-packaged items that arrived intact. However, some customers also noted significant issues with delivery, including unexpected delays, lack of communication regarding dates, and drivers arriving without notice or facing access problems. A few other people also felt that products arrived damaged, were incorrect, or had missing components. Furthermore, some reviewers experienced poor communication and slow responses when trying to resolve order issues or process returns.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising timely deliveries, helpful... See more

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Order

Consumers find order to be ambiguous, with many reporting easy ordering processes and good communication... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the good quality of... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers finding products at competitive or good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering, delivery etc all great. The sheets where cut to specific sizes for me but accuracy of cuts varied up to 15mm which made it a little difficult to align. Also the plastic fixing caps / mushroo... See more

Rated 3 out of 5 stars

Had a notification of expected delivery on 09/07/2026. Not been contacted and still witing 12 days later, and they expect me to be here when it arrives or they say they can charge for failed delivery.... See more

Rated 3 out of 5 stars

ordered 3 dome roof windows- obscure, on the installation found that 2 windows were obscure and one was clear. I managed to convince the client for installing it anyway. Sent a message to RM with com... See more

Rated 4 out of 5 stars

Great product , great value . Used cut to size service . Only negative was delivery took about 2 weeks . Initial estimate was 4 to 11 days but ended up being 14 , although this was over a bank holiday... See more


Company details

  1. Home Improvement Store

Written by the company

Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.


Contact info

3.5

Average

TrustScore 3.5 out of 5

884 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(884)

195 reviews in the last 12 months

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Rated 2 out of 5 stars

The products were ok but the service…

The products were ok but the service and communication was very poor and I had to wait from 3rd order date to 21st actual delivery date for my goods. The delivery company you use is disgusting. 6 days late from their promised delivery date and lack of communication

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

Good prices, good information on the website and delivered when they said it would be.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered roofing sheets on line

I ordered roofing sheets on line , by simply putting in my measurements, they then produced a kit that I was able to buy. Materials arrived on time with a few spare bits besides .I also spoke with customer service with regards to my delivery,they couldn’t have been more helpful if they had tried.
All in all I would rate the experience as excellent , and good value for money.

16 April 2026
Unprompted review
Rated 4 out of 5 stars

Took my money but item not available. Waiting for refund.

The product, corrugated twin wall corolite sheeting, was shown as being in stock so I placed an order and they took my money. After 1 week there was no response so i called to find out it wasn't in stock and they hadn't done anything. I am waiting hopefully for a refund but have a feeling there may be a problem. I will update if it is resolved satisfactorily but I strongly suggest people are very careful when purchasing from this company.
They returned my money so I've changed my rating. My advice remains check that the do have anything marked as in stock being in stock.

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Just be aware of sizing

Had a couple of issues the main being the triple wall carb sheets were cut wonky from the supplier. The sheets should have been 800 wide but one end was 795 and the bottom end was 805 so 5mm error both ends. My builder had to cut and straighten each panel to fit into the grips. I emailed the company and they said if I contacted them they would have replaced the panels but that doesn’t really help when your builder/joiner is in the middle of the job and can’t wait for panels to be replaced. The company did respond to my email saying it does say panels can be out by 3mm but I’m sure 5mm each end is more than 3mm. It was the fact that each end/side was out but 5mm which to me doesn’t sound slot but to the people working with them does become an issue.
I will say that everything came very well packaged. There was some confusion for me about my delivery as the order was split and more clarification should have been sent. My emails too and from the company were always polite.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

Great product and price , delivery delayed .

Great product , great value . Used cut to size service . Only negative was delivery took about 2 weeks . Initial estimate was 4 to 11 days but ended up being 14 , although this was over a bank holiday weekend period so could be forgiven . Called customer services when it was a day late , got told to expect delivery next day 8-6 , rang back after waiting in until 4pm and was told it was delayed again until next morning .

10 April 2026
Unprompted review
Rated 3 out of 5 stars

Slow delivery at high cost!

While I expect the product (coping stones) I've bought to fully meet my requirements, the delivery time of over one month is too long and the cost of delivery too high - approaching double the cost of the product!! Roofing megastore needs to review this.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Price was highly competitive

Price was highly competitive, Delivery was fine at £30 to Scotland, fast turnaround, quality was fine, but i would go with thickest they have for the corrugated Bitchumen, don't get me wrong thinner one was fine too.
Helped having roof planner so I ordered the correct amount

16 March 2026
Unprompted review
Rated 5 out of 5 stars

box profile roofing

The website roof calculator made it very easy to know the quantity required, i could speak to a real person, for extra help. and delivery was about half the time, it initially predicted, so all in all, very happy

2 April 2026
Unprompted review

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