Rollerdoors.net Reviews 312

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the doors are well-made, sturdy, and look fantastic. Many appreciate the ease of installation, often mentioning the helpful online videos and instructions that make DIY fitting straightforward. The delivery service is frequently highlighted for being fast, on time, and well-packaged. People also commend the excellent service, from helpful sales staff who provide good advice to efficient communication and prompt resolution of any issues. The overall user experience, including ordering and after-sales support, is described as first-class, with many recommending the company for its professionalism and great value.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its excellent quality, great... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the helpfulness... See more

User experience

Clients share positive opinions on user experience. Many customers found the products easy to install, with... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rollerdoors.net made ordering easy on line with no hassle & fast delivery.The roller garage door was well packed when arrived.The online fitting instructions are easy to follow as fitted myself.The do... See more

Company replied

Rated 5 out of 5 stars

After reading the reviews on Trustpilot, I thought I would give this a go, super pleased with the finished product, delivery was faster than I needed, install guides really make installing one of th... See more

Company replied

Rated 5 out of 5 stars

Perfect, no issues. I got my initials quote earlier in the year, but due to building works taking longer than expected I did not place my order until a few months later, but they honored my initial... See more

Company replied

Rated 5 out of 5 stars

Delighted with my roller door, personally collected from the factory and was super impressed with the facility, installation was simple, as was the set-up of limits. Online videos were ideal to keep m... See more

Company replied


Company details

  1. Garage Door Supplier

Written by the company

We are a family established business who manufacture, supply and offer installations of roller garage doors at very competitive prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, the door was delivered right on time, it was the first time we had fitted a roller shutter door, but with the instruction videos and the excellent staff at the end of the phone it was painless, really great company, I would definitely recommend.

6 August 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you for the feedback! Glad you are happy with everything.

Rated 5 out of 5 stars

Really helpfull from initial inquiry …to after sale

Really helpfull from initial inquiry right thru to after sale / delivery, a nice touch, a follow up call from them to ask if I'm satisfied
I'm very pleased with the door good quality and it was easy to fit.
A simple phone call from someone at the company, and easily set the door limits in the roller
I would recommend this company and thanks

2 August 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for the feedback Mr Butler. We appreciate you choosing Rollerdoors.net!

Rated 5 out of 5 stars

Great product and great service.

I had a lot of quotes and sales men around giving me quotes for a simple roller door to finish off an opening on the side of my house. I got intouch with these guys and the whole process was fantastic. I sent some pictures in and had a quick reply from Lewis who was really helpful and advised me on how it would be best to fit the door. I was told the door would come in about 4 weeks but they were able to deliver in less than 2!

I did a DIY install which I was fairly apprehensive about, but the online installation were fairly straight forward and I was able to fit it in about 3 hours with my dad. I needed to call for a bit advice and I was able to speak to someone straight away who gave me the right info. If you are fairly handy and debating whether or not you can do it, I would recommend giving it a go, as long as you have an extra pair of hands. Thanks for all your help and advice! I will deffinitly recommend this company to anyone who is considering getting a roller door, DIY or not.

26 June 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you Warren! We are glad we helped assist you and you are happy with the end result!

Rated 5 out of 5 stars

I was impressed with the product and…

I was impressed with the product and also the customer service. The door was delivered within a week from ordering and once it arrived it was easy to fit using the online tutorials. I would highly recommend .

8 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for the feedback Luke and for choosing Rollerdoors.net.

Rated 5 out of 5 stars

First class product and support

Having never fitted an electric roller shutter door before I was a little apprehensive as it was for a client. Having made the initial enquiry through the site I was contacted promptly by Ruth, she guided me through the process and also involved her husband to help me with the best fit for my purpose, I few measurements and photos and we had a plan.

When the doors arrived on site I fitted them with relative ease using the on line videos and help sheets, I did have a problem with the doors and so called the help line and spoke to Lewis, I was guided through the 2 issues I had with patience and understanding.

I hope you can see that at every point I received help and guidance from this brilliant team, I for one will only purchase this type of roller garage door from this company.

16 April 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you for the feedback Quentin! Glad to hear you have been happy with the support and customer service.

Rated 4 out of 5 stars

Great product that works well once…

Great product that works well once installed.

14 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for the feedback Martin. If you could let us know what we need to improve for the extra star, we would appreciate it.

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish. Collected the door myself from the premises. The 2 lads that were working carried the door out and loaded it into my van. They even strapped it in for me. Fitted the door with my wife next day, quite ready easy to do, apart from the fitting of the door/curtain. Mine was 3.8m wide by 2.2 high so quite heavy to lift. Got some extra help to do this so I didn't damage it. Remote control works from quite a distance away so great if your driving in from a journey. All in all I'm delighted with this door. Great price, easy to install and was made within a week for collecting. Can't recommend enough.

2 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for your feedback Russell! We appreciate the custom.

Rated 5 out of 5 stars

A great experience

A great experience from start to finish. Not only did Jay & Lewis help me understand what I needed, they provided a competitive price for a 5m monster door, fitted by a cracking team who were on site early (a long way from home too!). Installation team were quick, tidy, knowledgeable and friendly - a credit to the business.

22 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thanks for the feedback Dave. We appreciate the custom and hope you now enjoy parking your car offroad!

Rated 5 out of 5 stars

Great services with really quick…

Great services with really quick delivery. Perfect dimensions as I like :) perfect finish of painting. I love that gates!

11 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thanks Marcin, glad to hear you are happy with our product and service!

Rated 5 out of 5 stars

Great door

The door was delivered well before the two week lead time. It was packed well and nothing was missing. After watching the online fitting videos I had the door installed and working in a morning. Very happy with the product nd gret value for money.

5 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you for the feedback, glad you are happy with our product and service!

Rated 5 out of 5 stars

Ezcwllent

Excellent product and perfect service

6 August 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you Michael, appreciate you choosing Rollerdoors.net!

Rated 5 out of 5 stars

New Roller Garage Door

On budget, on time, works and looks really well.

Simple order process, clear instructions and tidy tradesmen.

16 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for the feedback!

Rated 5 out of 5 stars

Splendid company to work with

Excellent pre-sales assistance sorting the correct door to use and getting the measurements right - high quality product and easy to install - very useful guidance videos and installation instructions helped make installation easy - they have an installation option too

18 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thanks for the feedback Gordon! We appreciate the custom.

Rated 5 out of 5 stars

Great price, great product

Great price, great product. Quick and hassle free measuring service, production and installation. Fitters were very neat and tidy, would happily recommend for anyone needing a new garage roller door.

25 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you very much for the feedback Neil. Glad you are happy with the new door!

Rated 5 out of 5 stars

Good all round service

Good sales service, very clean tidy job by the fitters who were polite and efficient.

22 July 2024
Unprompted review
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Reply from Rollerdoors.net

Thank you for the feedback and custom Steve!

Rated 5 out of 5 stars

Great value roller shutter door

Great value roller shutter door. Good quality, easy to install, good customer service. Highly recommend!

12 April 2024
Unprompted review
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Reply from Rollerdoors.net

Thanks for your feedback Adam!

Rated 5 out of 5 stars

Good experience on getting the right…

Good experience on getting the right design choices and fitting pre order. Fitting team top notch and quality and end product at a good price

16 July 2024
Unprompted review
Rollerdoors.net logo

Reply from Rollerdoors.net

Thank you Ian, we appreciate the custom!

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