rogerflorist.com Reviews 

Roger Florist is not a florist at all. This “business” is not located in the United States, their phone number is non-operational, you will not get a receipt as promised, and the money you paid for flowers is immediately withdrawn from your account before you leave the website. You will never see that money again unless your bank or credit card company replaces it. I ordered flowers today, March 30, 2023, and attempted to cancel the order when I didn’t receive an order number or receipt. It was only then, unfortunately, I found over 1,000 complaints made in just the past 8 months at the Better Business Bureau website and a rating of “F” by the BBB. I’ve reported this website and filed complaints with my national bank, the FBI, and the BBB. I don’t have much hope of getting my money back and even less hope that any law enforcement agency, bank, or credit card company will do anything about this problem since thousands of complaints have fallen on deaf ears in recent months. Roger Flower dot com will continue to steal money from the bank accounts of Americans and Canadians unchecked and they have yet to deliver a single flower to any location.

I’d give them zero stars if I could. Spent 70 dollars on a delivery that never came. They hang up on you when you call. Worst place ever. I’ll stick with pro flowers in the future. This place rogerflorist is a scam and a fraud

I order flowers for a friend mom that passed away they changed me guy picks up says he’s transferring me over to customer service and hangs up people work hard for their money and you have people like this getting over on people

SCAM!!! SHUT THIS BUSINESS DOWN!! Same experience as everyone below.

SCAMMER ,,, do not order from Roger Florist!! nightmare. If you dont trust me, call their # listed on their site, email or chat. email do not get responses; chat doesn't go through. If you call they will pick up then get disconnected right away, Then they recognize your # and stop picking it up... The police should this type of operations in the US.

Ordered on March 20th for a friend who just had surgery. She told me she never got them. They charged my card. They also never received an email confirmation. I called and they said they "couldn't find a local florist to fill the order and canceled it." And that I should receive a refund in 3 days. Week later.. no refund. Was hung up on and told there are no managers and customer service is only through email. Filing a dispute with my bank as we speak.

I placed an order online and they took the money immediately but never received a confirmation. I tried to contact them through chat I was unable to. I called their 800 number and they told me customer service is by email only. They don't respond to their emails either. They are scammers

Roger Florist is a scam. I ordered sympathy flowers yesterday and looked for the receipt in my email and it never came. I called their number and got put on hold a few times and dropped. I kept calling. Finally a person said to email complaints. I sent an email and then looked up the company online and saw ALL these bad reviews. What the heck? They should be shut down! The charge has not been posted yet but when it does I will dispute it. I’ve already alerted Mastercard about it and they assured me they will investigate them. In my email I let Roger Florist know that I’m poised to dispute the charge with my credit card company. Ugh… What’s the Better Business Bureau doing about it? The company was reported to them!

I wanted to order flowers for my girl on her birthday. I googled it and they came up first on the screen so I called them and placed my order. They told me they will send the receipt to my email and they would deliver the flowers within 3 hrs. 4 hrs later. No flowers no receipt. I tried calling them they told me to email customer service with any issues. I emailed and still nothing. They scammed me just like they did to a lot of people.

DO NOT PLACE AN ORDER!

Same issue as everyone else. Why are they even listed? I'm so irritated. I had to send sympathy flowers to 2 coworkers and they both never made it. I was told I'd get a refund for one. When I followed up about the second, they stopped responding altogether. Haven't received my refund. I just started a dispute with my bank.

SCAM!!! Total SCAM!

Attempted to order online with a chase bank card.

Luckily the order wouldn't go through, I attempted to put in other cards and noticed it would be accepted right away. I went ahead and called the order in to see if they could process the order, however I was suspicious. Then, I notice its going to a call center, not a local florist and they suggest I try another card online, "they're systems are having problems with chase"

I googled rogerflorist scam - and here we are.

Avoid them!

ordered flowers that were not delivered. no receipt emailed to me. called them 3 times and they hung up on me each time. they are a total scam. the physical address they list is for a bank

Same complaint as everyone else. Charged right away no delivery. Called hung up on 3 times, live chat doesn’t work, sent email no response. I went straight to my credit card to dispute transaction. My banking credit card took care of it. Don’t order! The problem is when it is for a get well or sympathy arrangement you are not thinking clearly. They take advantage by saying they deliver in that zip code and make it look like they are located near by when they are not.

Total SCAM-Don't order from this site!!
They take your money and don't deliver. Called 3 times to express the flowers were not delivered. They kept hanging up.

Never got a receipt. I try to call and no answer, and I email a few a few times and no reply. they took $71 dollars from me. I don't know why this website still up. DO NOT BUY from them!!! totally SCAM.

Like everyone else, ordered, didn’t receive. Really hurts because those flowers were to represent our family. They could do another scam company, but they started the most personal scam company possible. Awful experience.

I ordered flowers for my Daughter for Valentines Day, they took the money and then immediately sent a email saying that the address was undeliverable, which is Total BS.... They said money would be refunded and a month later and back and forth emails with a Denise still No refund or credit to my CC. I filed a complaint with the BBB and still awaiting on their answer.... This business is 100% scam all the way....

Do not use this company! I Ordered flowers for my wife for Valentines Day and was charged twice. Have talked with a rep 4 times now and always told the problem would be fixed but nothing happens. A month later I still have both charges.

I am so disappointed. I ordered flowers yesterday for my grand daughter. It was supposed to be a surprise.
They said they would deliver the same day. I hate being scammed. I hope somebody takes action and removes the ad. It makes me wonder about every vendor on line.
I am going to stop ordering on line.