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Company details

  1. Property Investment

Written by the company

We specialise in providing comprehensive services for homeowners, landlords, and tenants alike. As a leading investment and landlord company based in Birmingham, we’re dedicated to delivering top-notch services tailored to your unique needs. With a diverse portfolio of residential properties, we offer comfortable and affordable homes for tenants while providing opportunities for existing property owners.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Exemplary service.

I can't thank Tom and Kim from ROCL enough, they have completely changed my view on private renting. After a difficult experience they offered a suitable house and every step thereafter has been simple and efficient. Their support has been second to non and myself and my family feel lucky to be renting with ROCL.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing


I’ve just moved out of one of ROCL Housing’s properties and I can honestly say the whole experience has been fantastic from start to finish. Kim and Tom were absolutely amazing throughout – always friendly, professional, and incredibly helpful whenever I needed anything.
The moving-out process was easy and quick, which made everything so much less stressful. The portal was also very easy to use, making it simple to report anything or keep track of information. Any issues I had during my tenancy were dealt with quickly, and their response time was always impressive.
I would highly recommend ROCL Housing to anyone looking for a reliable and supportive housing provider. Thank you again to Kim and Tom for making everything so smooth and straightforward!

11 February 2026
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

Thank you so much for your kind words and for taking the time to leave such a lovely review.

We’re delighted to hear that you had such a positive experience with ROCL Housing and that Kim and Tom were able to support you throughout your tenancy. Providing a friendly, professional and responsive service is exactly what we aim for, so it’s great to know this came through.

We’re especially pleased that you found the moving-out process smooth and the portal easy to use, making things simple and stress free for our residents is always a priority.

Wishing you all the very best in your new home, and thank you again for your recommendation!

Rated 5 out of 5 stars

ROCL Housing are very efficient

ROCL Housing are excellent Landlords. They address any concerns quickly and effectively. I highly recommend them when looking for a reliable rental home.

1 May 2025
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

Thank you for your positive review and kind words. Much appreciated by the team!

Rated 5 out of 5 stars

Rocl housing has been amazing

Rocl housing has been amazing , my first property I was able to use the 0
Deposit , any issues or concerns or information needed get a fast response. Always get updates very happy

6 March 2025
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

Thank you for your kind words, pleased to hear the process of renting with us went well. Welcome Home!

Rated 5 out of 5 stars

Extremely professional and prompt response

ROCL helped us find the perfect home. I couldn’t recommend it enough.

Both Kim and Tom are professional and extremely patience. Extra points for dealing with my million questions and extreme impatience!

Even after moving in, Rocl have been prompt in responding to any maintenance requirements and ensuring everything is as smooth as possible.

1 October 2024
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

Thank you so much for your kind words! We really appreciate you taking the time to leave us such a positive review. We'll be sure to pass on your compliments to the team.

Rated 5 out of 5 stars

Nothing short of outstanding

I have worked with ROCL Housing for over 18 months and it has been an absolute pleasure.
Their professionalism and dedication to maintaining high standards in their properties are nothing short of outstanding.

Kim and Tom are highly organised, responsive, and supportive, making the entire process seamless.

It’s clear they value longterm relationships and transparency, which makes them a trusted company to work with and a trusted landlord to be a tenant of.

I couldn’t speak more highly of ROCL Housing and would recommend them to any tenants looking for a property.

24 January 2025
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

So happy to hear this! Thanks for choosing to work with us.

Rated 5 out of 5 stars

Enjoying Renting from ROCL

I have been with ROCL for 7 months now, the process to rent was excellent, the house is lovely, I have had 3 small issues one being heating in that cold weather I had responds and engineers within 2 hours was amazing, property manager and team keep me informed and the housing app is very easy to use thankyou ROCL

8 January 2025
Unprompted review
ROCL Housing logo

Reply from ROCL Housing

Thank you so much for your lovely feedback! It’s great to hear that you’re happy with your home and the service we’ve provided

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