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Rocky Boots Reviews 2

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TrustScore 3 out of 5

3.1

Shoe Store
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Company details

  1. Shoe Store
  2. Activewear Store
  3. Boot Store
  4. Clothing Store
  5. Outdoor Clothing and Equipment Shop

Information provided by various external sources

A world leader in quality and comfort since 1932, Rocky footwear and apparel are built on over 85 years of hard-working heritage and innovative tradition to bring you the best products in the Outdoor, Work, Duty and Western markets. Always Free Domest...

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3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Poor customer service for warranty issue

I purchased a pair of boots online in September 2025 from Rocky Brand. The sole started separating from the boot in February of 2026. I reached out to customer service to get them replaced under the 1 yr manufacturer warranty. They said that they would only take 50% off of a new pair. We went back and forth through email. I was asking for a replacement of equal value and then they stopped responding. I called and a rep spoke to the supervisor but would only do 50% off which I believe is poor customer service since I have only had them for about 5 months

3 March 2026
Unprompted review

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