Rocket Rx Reviews 

1,569
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, reviewers had a great experience with this company overall. Consumers frequently state that the digital platform is very straightforward to navigate, making the entire ordering procedure completely smooth, clear, and accessible for everyone. Many people genuinely appreciate the effective and reliable products, noting that orders are processed efficiently and shipments arrive promptly without any trouble whatsoever. Some reviewers were not happy with automatic recurring subscription charges and unexpected billing problems that sometimes occurred unexpectedly during checkout. A few other people also felt that occasional shipping delays, double charges, and missing delivery tracking updates created a very frustrating customer experience.

What people talk about most

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight that the... See more

Product

Users describe positive interactions with product, highlighting that the treatment works really well and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and intuitive website... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising prompt and fast... See more

Price

Clients share ambiguous opinions on price, as many reviewers highlight reasonable costs, fair deals, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thorough questionnaire, quick review, fast shipping, clear labeling. Bottles are generic, tabs are very generic. Looks nothing like the advertisements. That said, tastes great, easy to use, and works... See more

Rated 4 out of 5 stars

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

Company replied

Rated 4 out of 5 stars

The service was quick easy, and transparent pricing was very reasonable. I have dealt with others in this industry and found the service and communication bad, and pricey. Rocket was great

Company replied

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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4.2

All reviews

(1,569)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome customer support

Awesome customer support. Everything was explained exactly right. I love the two day shipping option.

11 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that our customer support was helpful! We're also glad you enjoyed the fast, two-day shipping option. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good service

Good service. Ships fairly quick.

28 July 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks for the review! We’re happy you had a good experience with our service and that shipping met your expectations. We truly appreciate you choosing us.

Rated 5 out of 5 stars

Easy and quick.

20 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks so much for the review! We’re glad we could make the process easy and quick for you, and we appreciate you choosing us.

Rated 5 out of 5 stars

Very good customer service and product…

Very good customer service and product is amazing can't wait for my order thank you

14 February 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with both our service and your product. We truly appreciate your support and look forward to serving you again in the future.

Rated 1 out of 5 stars

Is this place for real?

They don't answer emails or mail sent by their website form.
The business address if you look on Google Maps at their business and pharmacy address, seems to be a back alley kind of place with auto shops and other things not particularly medical looking.
ON their AboutUS page about the pharmacy it says: License: PH31739
License Expiration Date: 2/28/2025
SO EXPIRED?!!??

21 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns.

First, we apologize if you had any trouble reaching us. Our agents reply to all written communications generally within 24 hours, and we are always available via phone support. We always encourage checking your Spam and Junk folders, as sometimes our messages get lost in those folders.

Thanks for flagging the license info on our website. We’re a fully accredited and actively licensed pharmacy. Our website hasn’t been updated to reflect the latest renewal, but our license is current and in good standing. You can verify our status directly through the Florida Department of Health license search.

We’re indeed located in the Design District in Delray Beach, Florida, known for its murals and creative spaces. Despite our artistic exterior, we’re a legitimate, licensed pharmacy operating in compliance with all regulations.

We value feedback like yours—it helps us improve—and we hope to have the opportunity to provide you with a better experience. Should you wish to further discuss this matter, please reach out to our support team, as we were unable to locate a true account with the information provided by this review.

Rated 5 out of 5 stars

Really helpful with the questions and…

Really helpful with the questions and very satisfied with everything great job

24 January 2026
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that our assistance was helpful and that you're satisfied. We appreciate you for sharing your positive experience with us!

Rated 5 out of 5 stars

The price and the product are great

The price and the product are great. It’s probably the cheapest you can get. I highly recommend if you’re on the fence about it. Try it! You and your partner will be happy.

27 December 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that you find our product and pricing great! Thank you for recommending us; we appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Getting my prescription through Rocket…

Getting my prescription through Rocket RX was quick and easy. They provided me with a quality product for a reasonable price!

23 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that you found getting your prescription through us quick and easy. We're also glad you received a quality product at a reasonable price! We look forward to continuing to be of service to you!

Rated 5 out of 5 stars

40 but perform like 20

Im in my early 40s having sex like im in my 20's with today's experience

24 December 2025
Rocket Rx logo

Reply from Rocket Rx

HI!

We're happy to hear that you're having such a positive experience! Thank you for sharing your feedback; we appreciate you taking the time to do so.

Rated 5 out of 5 stars

Great product and value.

Very easy to order. Website is set up very well and easy to navigate. The products work well and are a great deal for the price. Products arrive quickly. Specially love that you don't have to sign up for a subscription. Have ordered multiple times and will continue to use them.

1 April 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

We're happy to hear that you find our website easy to navigate and ordering simple. We're also glad that you appreciate the quality and value of our products, along with the quick delivery. Thank you for your continued support! We will continue to provide stellar service!

Rated 4 out of 5 stars

Easy to use app

4 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

We're glad you find our website easy to use! Thanks for your feedback; it really helps us!

Rated 3 out of 5 stars

The "little blue pill" was always…

The "little blue pill" was always little and blue. Some prescribers now provide a "little white pill" in a generic version which is much more discreet. Rocket Rx's product is a "BIG blue pill". Same effect by why do they need a pill that is nearly ten times the size of other providers product?

19 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We appreciate your feedback. We're sorry you were surprised by the pill size. The size doesn't affect the efficacy, but we recognize your concern about discretion. We'll share your comments with our product development team for consideration!

Rated 2 out of 5 stars

I just do not understand why I need a…

I just do not understand why I need a consultation every time I order

12 May 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you so much for taking the time to share your feedback. Our goal is always to make the ordering process as seamless as possible; however, certain U.S. states have specific video consultation requirements when it comes to prescribing medication via telehealth.

That said, we offer a few options to help make the consultation process easier, and we’re always happy to support you along the way. One of our friendly customer care agents has already reached out to you via email to help you with completing your consultation.

We truly value your feedback and appreciate the opportunity to address your concerns and improve your experience.

Rated 5 out of 5 stars

Easy

Easy, quick.

26 June 2025
Rocket Rx logo

Reply from Rocket Rx

That’s wonderful to hear! We’re so happy you had a positive experience with us. Thank you so much for taking the time to share your feedback — we truly appreciate it! 😊

Rated 3 out of 5 stars

Ordering

Well 2 different times I habe click or make I did not want prescription mail every month and wanted to order only when I need it.. and have had to call back 2 times to fix.
This last time the lady saod she would stop that and fix so I would get only 1 fill
And now havnt heard or seen anywhere where rhat has been dill ...been waiting and desicde to reorder again and no confirm yet on order being confirm. And now yall ask for review

21 January 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to bring this to our attention. We apologize for any frustration caused with our subscription options, and are happy to provide updates on your recent orders.

A member of our customer care team has reached out via email with tracking information for your orders.

We appreciate the opportunity to resolve this issue and are always here to assist with any future orders.

Rated 5 out of 5 stars

You guys knock it out of the park every…

You guys knock it out of the park every time. Happy to spend money here

15 February 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We truly appreciate your feedback. It’s wonderful to know our service continues to meet your expectations. Thank you for your continued trust and support.

Rated 5 out of 5 stars

Easy to order

Easy to order. And it's working great for me. And my wife is very happy with the results as well. Lol

11 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your experience! We’re so glad to hear the process was easy and that the product is delivering positive results. Happy customers (and their partners!) are what make our work so rewarding.

Rated 5 out of 5 stars

Quick responses

Doctor respond quickly and Rx is filled and sent the same day. Thank you

16 January 2026
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks so much for sharing! We’re happy to hear everything moved quickly from consultation to delivery. Please don’t hesitate to reach out if you need anything in the future. We appreciate your support.

Rated 1 out of 5 stars

Product does work

For me it did not work. I tried taking the prescribed dose it didn’t work, then I took double the dose and still no effects. A better recommendation that I have is blue chew

15 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your experience. I'm so sorry to hear that the medication you ordered did not work as expected. Your satisfaction is our top priority, and we would love to make this right.

A member of our customer care team has reached out to you via email to provide further assistance with options that may better meet your needs. We appreciate your feedback and the opportunity to help.

Rated 5 out of 5 stars

Very helpful and easy to understand

Very helpful and easy to understand

13 January 2026
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind feedback! We’re happy to hear you found everything helpful and easy to understand. We truly appreciate you taking the time to share your experience.

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