Rocket Rx Reviews 

1,569
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers had a great experience with this company. Customers frequently point out that the online questionnaire is very simple to complete and the website is extremely easy to navigate when placing an order. Consumers also appreciate the effective medical treatments, reasonable prices, helpful guidance from staff, and prompt delivery options. However, some people mentioned unexpected recurring charges and difficulties with trying to cancel unwanted subscriptions. A few other consumers also noted that shipping delays and tracking issues occasionally affected their overall experience. Reviewers additionally reported that packaging can sometimes be too generic or lack discretion during delivery.

What people talk about most

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight that the... See more

Product

Users describe positive interactions with product, highlighting that the treatment works really well and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and intuitive website... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising prompt and fast... See more

Price

Clients share ambiguous opinions on price, as many reviewers highlight reasonable costs, fair deals, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

Company replied

Rated 4 out of 5 stars

Thorough questionnaire, quick review, fast shipping, clear labeling. Bottles are generic, tabs are very generic. Looks nothing like the advertisements. That said, tastes great, easy to use, and works... See more

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.2

All reviews

(1,569)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This pills is not effetive

Hello. I received my pills and took one, But the result was negative I didn't feel any effect at all. I don't know if these pills are genuine, But I wont be ordering them again. Please verify the authenticity of these pills Thanks

15 March 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for sharing your experience, and I’m really sorry to hear the medication didn’t have the effect you expected. Your satisfaction is very important to us, and we’d really like the chance to make this right.

If taken as directed with no effect, it may be due to differences between manufacturers, as variations in ingredients and formulation can affect how the medication is absorbed and works for some people.

We don’t have enough information here to locate your order, but we’d love the opportunity to help. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). We'd love to look into this and support you further.

Rated 4 out of 5 stars

Forces and interview for reorders, even though not necessary

everything with this company seems to be perfect with the exception of when you re-order it says that if you re-order with it a specific period of time for my state, you don’t have to do a new video interview, but unfortunately, every single time I’ve re-ordered I’ve had to do the interview. Not really a big deal but kind of a waste of time for the practitioner and myself.

31 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hi!

Thank you so much for sharing your thoughts with us. We're thrilled to know that much of your experience has been wonderful! Just a quick note: to keep everything up to date, audio visual calls need to be done every 90 days, as required by law. We understand it might feel a bit repetitive during re-orders, and we truly appreciate your understanding.

Thanks again for your valuable feedback!

Rated 1 out of 5 stars

Billed me

Billed me, had not shipped medication yet, would not offer refund after canceling subscription that was unaware that I had. Price went up 50% from initial order. Do not order from this company, there are plenty of other honest suppliers out there. Customer service offered a credit to my account for future order which is a common scam so that they can keep your money and hopefully you forget about it.

5 April 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

We’re really sorry to hear about your experience. We always aim to provide honest, transparent care and a smooth experience for all of our patients, and we regret to hear this was not your experience.

We’d be grateful for the chance to look into this further, but we’re not able to identify an account based on the information provided in your review.

Please feel free to respond to our information request with additional details, and we’d be more than happy to look into this further and support you.

Rated 5 out of 5 stars

Very effective product delivered in a…

Very effective product delivered in a timely fashion. No complaints!

5 April 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello!

We're happy to hear that our product was effective for you and that it was delivered promptly.

Thank you for your positive feedback; we appreciate it so much!

Rated 4 out of 5 stars

I would put 5 stars but for some reason…

I would put 5 stars but for some reason it's showing my order might not come in mail by tommrw and I over nighted it yesterday. I sure hope it does

15 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hi there!

We appreciate your feedback! Please note that orders placed with an expedited service are best to be placed early in the day/week for a smoother shipping and delivery experience!

We hope this helps!

Thank you again for your feedback!

Rated 5 out of 5 stars

Painless!

The application was straight forward and the on-staff medical practitioner was able to provide a prescription without my having to appear personally.

17 July 2025
Rocket Rx logo

Reply from Rocket Rx

Hi there!

We're happy to hear that the application process was straightforward and that you enjoyed our virtual process.

Thank you for your positive feedback!

Rated 5 out of 5 stars

Quick and discreet

Quick and discreet

20 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're so happy that you've found our processes fast and delivery discreet!

We appreciate you taking the time to leave such lovely feedback!

Rated 5 out of 5 stars

I have been using 5mg Cialis daily

I have been using 5mg Cialis daily. It was not successful. I got the 20mg sildenafil/20 my tadalafil combo chewable tablet. I waited the 30–45-minute suggestion. It works. I was pleased with my erection. I woke up about 3 times that night and my erection was like a teenager. I'm sold on the product.

28 March 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi George!

We're glad you found a product that works for you. It's great to hear you were pleased with the results and your experience.

Thanks for sharing your feedback!

Rated 5 out of 5 stars

Ease of operation

Ease of operation

31 January 2026
Rocket Rx logo

Reply from Rocket Rx

Hi Stephan!

We're delighted to hear you found ease in ordering and navigating our systems!

Thank you for taking the time to leave such positive feedback! We appreciate you!

Rated 5 out of 5 stars

The order entry was fast ans easy…

The order entry was fast and easy ...Thank You

3 December 2025
Rocket Rx logo

Reply from Rocket Rx

Hello Joseph!

We're happy to hear that the order entry process was fast and easy for you.

Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Easy to use platform with concise…

Easy to use platform with concise ordering and shipping.

9 February 2026
Rocket Rx logo

Reply from Rocket Rx

Hi there, Michel!

We're happy to hear that our platform was easy to use and that you found the ordering and shipping process concise.

We appreciate you for your time and feedback!

Rated 1 out of 5 stars

Order was supposed to be received over night

Order was supposed to be received over night. Canceled order by chat and they still sent Order disputing with my bank.

23 March 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're sorry your order didn't arrive overnight as planned—those unexpected delivery hiccups can be such a hassle. We've tried to get in touch to gather more details and assist you, but we haven't heard back yet.

Could you please drop us an email? We'd love to help you out and make things right!

Email: care@rocketrx.com

Thanks so much for your time and feedback! We're excited to turn this around for you!

Rated 5 out of 5 stars

It's becoming expensive for me

It's becoming expensive for me. I like the product but it's more expensive every time I order.

30 September 2025
Rocket Rx logo

Reply from Rocket Rx

Gregory,

We appreciate your feedback and are glad you like the product. We recognize your concern about the increasing price, and are more than happy to provide you with clarity!

We've reached out to help you understand the difference in prices of your orders.

Thank you again!

Rated 5 out of 5 stars

Easy to navigate through site and asked…

Easy to navigate through site and asked all the correct questions.

5 February 2026
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that our site was easy to use and that it asked all the right questions.

Thank you for your positive feedback!

Rated 5 out of 5 stars

Rocket RX is the best

Rocket RX is the best. Great experience all the way Around. They make it as easy as they can to verify that you need what you’re signing up for, are always there if you have any questions, you get your meds quick and discreetly and best part no awkward doctors office visits. Rocket RX has changed the game with affordable prices and a great product.

7 September 2025
Rocket Rx logo

Reply from Rocket Rx

Greetings!

We're happy to hear that you have had a great experience with us! We appreciate your feedback regarding our verification process, customer support, quick delivery, and affordable prices. Your kind words mean the world!

It's wonderful to know we've made such a positive impact!

Rated 5 out of 5 stars

Price is way to high

Price is way to high. Going to look for a pharmacy that’s cheaper!!

5 April 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

Thank you so much for sharing your thoughts with us! We totally get your concern about the price. While we strive to offer some of the best rates compared to others, we're sorry to hear that our prices didn't quite meet your expectations. We're always looking for ways to improve our customer's experience, so thank you for your feedback!

Rated 4 out of 5 stars

The service was quick easy

The service was quick easy, and transparent pricing was very reasonable. I have dealt with others in this industry and found the service and communication bad, and pricey. Rocket was great

17 March 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hi!

We're happy to hear that our service was quick and easy, and our pricing was reasonable. We appreciate you pointing out our transparency and are so glad you had a great experience.

Thanks for the positive feedback!

Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. Not only with the treatment but also the customer service response with an issue I had with lost package. The response was fast and courteous., and I received the reissued treatment in just a couple days.

9 February 2026
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that you're satisfied with the treatment and our customer service. We appreciate your positive feedback regarding the prompt and courteous assistance you received with the package issue, and we're glad we could the reissued treatment to you quickly.

Thank you again for your feedback!

Rocket Rx

Rated 5 out of 5 stars

The “quick reorder” requires me to meet…

- Update - I appreciate the explanation by Rocket RX. This helps quite a bit with knowing how to avoid this issue. Grateful for the quick response. Changing my review.

The “quick reorder” requires me to meet online with another provider. There is nothing “quick” about this. I thought a refill didn’t require this. Apparently I’ll have to do this for every refill. That seems excessive.

20 May 2025
Rocket Rx logo

Reply from Rocket Rx

Thank you for sharing your feedback. We understand the process may not feel as quick as expected.

To ensure patient safety and comply with prescribing regulations, we must follow telehealth policies that vary by state. In some states, a video consultation with a provider is required before a prescription can be issued or refilled, and we’re required to follow those rules.

If you’d prefer to avoid a video consultation with every reorder, you may want to consider starting a subscription. With a subscription, most patients only need a video consultation up to twice per year, depending on their state. Our team is always happy to help if you need assistance activating a new subscription.

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