“I want to express my appreciation for your hard work on the Salary. Your dedication, attention to detail, and creativity really effective. THE BEST PART:: Everything clearly mentioned in salary s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm not happy at all with the service at all . Agency City side solution payed me only for one day with lower rate and 4 days was missing . I should get payed today but I didn't received nothing , eve... See more
Company replied
I don’t understand why they are called rocketpaye when my salary was 3 weeks overdue. They made no attempts to try and solve the issue and even after receiving my payment I was not notified at all. I... See more
Company replied
Consistently notified of correct weekly pay which is always paid on time. Payslips are day to read provided timely in each week. End of year tax advice provided timely and accurate. Service charge... See more
Company details
Written by the company
A transparent and trustworthy umbrella company that pay contractors and temporary workers on behalf of recruitment agencies and Sub contractors across a multitude of sectors. We pay workers using a number of compliant payment methods such as PAYE, Umbrella and CIS. After recognising a series of failings from our competitors and problems contractors were simply having, just to get paid, we have built an infrastructure to ensure that our contractors and clients are happy and find our solutions simple and effective. We guarantee 2 things to our workers/ contractors and they are the following: 1) They will always be paid on time, every week 2) They can always contact us within business hours and expect a resolution
Contact info
Kings Court, London Road,, SG1 2NG, Stevenage , United Kingdom
- 01992929170
- info@rocketpaye.co.uk
- rocketpaye.co.uk
4.0
Great
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very easy to set up an account and …
very easy to set up an account and straightforward with no hassle compared to other umbrella company and also offers indemnity cover with the pay roll services was handy
16 December 2023
Very good and professional.
5 December 2023
Very good and very kindly
9 December 2023
at that company I discovered new and…JMRG
at that company I discovered new and good people
1 December 2023
Paid on time with payslip available and…
Paid on time with payslip available and emailed. Only downer is company margin deduction of £19. My last payroll company deduction was £15. 😐
1 December 2023
Quality service
Consistently notified of correct weekly pay which is always paid on time. Payslips are day to read provided timely in each week.
End of year tax advice provided timely and accurate.
Service charge appears good value.
Brilliant service.
1 December 2023
Good timing
2 December 2023
Good to be good
2 December 2023
Very easy to use and security is good.
1 December 2023
Payment on Friday great ,never had any…
Payment on Friday great ,never had any trouble so far,so good work, keep it up thank you Mr Davies
1 December 2023
Well organized and friendly guys
24 November 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.