Rocket21 Challenge Reviews 5,383

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently express significant dissatisfaction regarding payment processing and the timely distribution of payouts. This issue is often compounded by a lack of timely responses from the company, leading to frustration among users. Many people also report issues with the refund process, indicating delays or inefficiencies. The customer service is widely criticized for being unhelpful, providing generic responses, and failing to address specific concerns. Additionally, some people have noted problems with the website, suggesting that it contributes to the overall negative experience.

What people talk about most

Payment

Customers had negative experiences with payment. Reviewers consistently report that getting paid is... See more

Response time

Clients share negative opinions on response times, with many reporting a complete lack of replies to emails... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report significant delays in receiving... See more

Website

People report negative experiences with the website. Customers express frustration with the inability to get... See more

Customer service

Consumers find customer service to be negative. Many reviewers report a complete lack of communication, with... See more

Based on these reviews

Rated 1 out of 5 stars

They don’t pay. Here is the evidence, withdrawal pending from mid-May, today is August 5 and still processing? They just don’t pay. No pagan. Aquí está la evidencia, retiro pendiente de mediados... See more

Rated 1 out of 5 stars

They're scammers. Stay away from this company, full of thieves. They'll find any excuse that doesn't make sense to avoid paying. Plus, it took two months. The customer service is deplorable, espe... See more

Company replied

Rated 1 out of 5 stars

I have no words!! I bought this challenge because Alex promoted it but it's sad I requested my payout before 30 days ago and it's still pending and it say " You currently have a pending request. Pleas... See more

Rated 1 out of 5 stars

When they came out they were good but however past few months they stopped paying out and comes out with a stupid excuse everytime you go to support they have no proper date to pay and the most comm... See more


Company details

  1. Alternative Financial Service

About Rocket21 Challenge

Written by the company


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Getting paid on this site is…

Getting paid on this site is impossible. They stopped paying and support is dead. I won't recommend them to anyone. I'm now with #Crop Mines....# their services are excellent and payouts are steady.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

We don’t deserve this

Rocket 21 haven’t pay me since May, this is a disgusting experience this was my first challenge passed and was very excited on how my life could change but it’s all a lie I got scam and many people as well with a fake prop firm, they deserved the worst reviews and I don’t wish this to anyone. I’m trying to contact them but no one answer. This is sad for a beginner trader.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Thief

Thief avoid this firm at any cost, they want give you nothing the’ll take money from you. They are scammers

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Rocket21 Firm at Any cost

When they came out they were good but however past few months they stopped paying out and comes out with a stupid excuse everytime you go to support they have no proper date to pay and the most common reason to delay the payment is due to our system issue or delay and im still waiting for a payout since June 2025
Please avoid this firm save your money and time Thank you

22 September 2025
Unprompted review
Rated 1 out of 5 stars

🚨 Scam Company – Avoid at All Costs 🚨

I purchased a $50,000 funded account challenge from Rocket21, completed the requirements, and even became funded. However, after reaching this stage, the company completely ignored my emails. They never replied or provided any real support.

I also checked other reviews and noticed the same issue – nobody is able to withdraw their profits. This proves Rocket21 is not a legitimate company but a scam operation.

Attached is a screenshot of my account showing that I passed and was funded, but still received zero communication or payout.

⚠️ DO NOT waste your time or money with Rocket21. They are scammers and you will never see a payout.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed – 15 Days Waiting for Payout, No Response

I’ve been with Rocket 21 as a funded trader, and my experience has been terrible when it comes to payouts. I requested a payout 15 days ago, and despite their policy stating payments are processed within 48 business hours, I have not received anything.
I’ve sent multiple emails to support, and this is now the third time I’ve tried to reach them without any reply. The lack of communication is completely unprofessional. A prop firm should not ignore its funded traders, especially when money is owed.
This delay is not only frustrating but also damaging to trust. I was planning to create content based on my trading with Rocket 21, but now I cannot recommend them to anyone. At this point, I strongly caution other traders to think twice before joining, because if they don’t pay or communicate, nothing else matters.
Rocket 21 has failed to honor its own payout terms, failed to provide support, and failed to earn my trust.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Vytuellp

Handled the withdrawal dispute as a civil litigation in court

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Withheld Profits – Legal Action Being Considered

I invested in Rocket 21 and made a profit of $2,673.86 in my account (R21 Account #11121605). This payout was supposed to be processed on March 10, 2025. I contacted Rocket 21 many times—at first, they responded, but now they have completely stopped replying.

After reviewing Trustpilot, I see that many other users are facing the same issue—profits withheld, no payouts, and yet they continue selling new accounts.

I believe this may be a coordinated scam or fraudulent operation. I am currently exploring legal action and possible class action with other affected investors.

I will also be filing reports with the Canadian Anti-Fraud Centre, securities regulators, and consumer protection agencies. Please exercise caution before investing in Rocket 21.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

"Kindly note that all client accounts are demo accounts using virtual funds, and all trading takes place in a simulated environment. For further information, please refer to our FAQ section. OK, I understood.☑️"

24 August 2025
Unprompted review
Rated 1 out of 5 stars

I have not received my credentials for…

I have not received my credentials for the funded stage of 200k challenge, it's been like one week and nothing, I also sent a message and I have not received a reply.
I also made a 500 withdrawal from a 10k account, and only received like 60 something, I reach out to support, and he told me that he will verify, and I have been waiting for like 6 months for a reply.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

14+ Weeks Waiting for My Payout — No Action, No Real Answers

It’s now been over 14 weeks since my first payout request (ID 11114552) and almost 2 months for the second (ID 11115438).

I’ve followed up countless times via email and live chat. Every single reply says the same thing — “escalated to the payments team” or “will be processed soon” — but nothing has actually happened.
• No payout
• No concrete date
• No explanation for the delay

At this point, it feels like they are just stalling. I’ve been extremely patient, but there’s been zero progress or transparency.

If a company can’t give a straight answer or process payments within a reasonable time, it’s hard to trust them.

I’m still waiting — and I’ll update this review if and when the payouts are finally processed.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal

I have no words!! I bought this challenge because Alex promoted it but it's sad I requested my payout before 30 days ago and it's still pending and it say " You currently have a pending request. Please wait for it to be approved or rejected before submitting another request." WTF I have been waiting for 30 days bro this is mad bro. After passing the challenge and after being funded encountering this kind of nonsense it's bullshit!! You don't even reply to emails nor live chat. If so close the firm taking people money then ignoring withdrawal is sick. BOMBOCLAT Account number 11122077 Don't make me hate fxalexg because of u ridiculous people!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Traders financiados de Rocket21 – Buscando unirnos para tomar acción legal/arbitraje

Si eres trader financiado de Rocket21 y llevas semanas o meses esperando un pago que nunca llega, sin actualizaciones concretas ni evidencia de procesamientos, no estás solo. Somos varios en la misma situación y hemos decidido organizarnos para evaluar opciones legales y de arbitraje.

Nuestro plan es unirnos y dividir los costos del proceso entre todos los participantes. Esto reduce el gasto individual y, en caso de ganar, los costos podrían ser reembolsados por orden del árbitro.
El objetivo es presentar un caso sólido con múltiples afectados y así aumentar nuestras posibilidades de éxito.

📌 Cómo unirte y obtener más información:
He creado un canal de Telegram llamado rocket21scam, pero para encontrarlo en el buscador de Telegram debes escribir: rocket21challengescam.
Actualmente no tiene usuarios porque es recién creado, pero según vayan entrando irá creciendo.

En este canal centralizamos la comunicación, compartimos evidencia (capturas, correos, cláusulas del contrato) y evaluamos las opciones legales disponibles, incluyendo arbitraje internacional con la LCIA (London Court of International Arbitration).

Si estás en esta situación, únete y participa. Mientras más seamos, más fuerza tendrá nuestra reclamación.
No se trata de difamar, sino de exigir lo que contractualmente nos corresponde y actuar de forma organizada.

Rocket21 Funded Traders – Joining Forces for Legal/Arbitration Action

If you are a funded trader with Rocket21 and have been waiting weeks or months for a payout that never arrives—without concrete updates or proof of processing—you are not alone. Several of us are in the same situation and have decided to organize to explore legal and arbitration options.

Our plan is to join forces and split the arbitration costs among all participants. This lowers the individual expense and, if we win, the arbitrator may order Rocket21 to reimburse those costs.
The goal is to present a strong case with multiple affected traders, increasing our chances of success.

📌 How to join and get more information:
I’ve created a Telegram channel called rocket21scam, but to find it in Telegram’s search you must type: rocket21challengescam.
It currently has no members because it’s brand new, but it will grow as people join.

In this channel we centralize communication, share evidence (screenshots, emails, contract clauses), and evaluate the available legal options, including international arbitration with the LCIA (London Court of International Arbitration).

If you are in this situation, join and participate. The more we are, the stronger our claim will be.
This is not about defaming—it’s about demanding what we are contractually owed and acting in an organized way.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Not Paying Anymore

Not Paying Anymore, no ticket number are created when trying to contact support. More than 1 month trying to get the first payout of an $100k account.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting for over 3 weeks for…

I’ve been waiting for over 3 weeks for a payment that was promised much sooner. Despite repeated follow-ups, I’ve received no clear response or resolution. This kind of delay is extremely frustrating and unprofessional, especially when trust and timely compensation are essential in any business relationship.

I had high hopes for Rocket21, but this experience has significantly impacted my confidence in the platform. I hope they address this issue and improve their communication and payment processes for future users.

Would not recommend until they demonstrate reliability with payments.

16 July 2025
Unprompted review

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