Wage theft, exploitation.
The platform itself, like many of this type, is technically legitimate. The problem is that the platform basically acts as a mean to connect you to researchers, and the researchers themselves can be honest or dishonest. As anyone who's worked with researchers more generally on sites like Prolific or Mturk knows, that can be a mixed bag, and it's usually on the platform to enforce some kind of standards so that contributors don't get scammed. Robson doesn't have an infrastructure in place for participants to ask for an external review if they believe a researcher is treating them unfairly, which means researchers can more or less do whatever they want. That in itself bodes poorly, but in my experience, AI researchers in particular are some of the most unscrupulous and unethical researchers around. Are you really surprised that the industry that exploits data wherever they can without permission or compensation as a rule is going to be unethical in dealing with you and try to scam you out of as much data as possible for as little as they can possibly pay you--which will be nothing some of the time.
I ran into the same problem on LabelDocs, another site where you produce data for AI. LabelDocs does handwriting, Robson does voice recordings. A few researchers on LabelDocs actually paid, but many would make up obviously false reasons for rejecting you (like claiming you didn't write all the words they told you to, when you objectively absolutely did, or saying it was a low-quality photo when I didn't use a camera, I used a flatbed scanner) and kept your data without paying you a dime. The researcher I provided data for on Robson was pulling the same scam. After recording the same phrase 25 times, I was told to re-record all 25 of them. The researcher claimed my recordings had background noise, were too quiet, and that I was too close to the mic. I recorded them in a bone-quiet basement at 3 AM, using a high-end gaming headset. I listened to my own audio, I wasn't quiet, I was clearly audible. All my friends that I talk to with this headset say the audio is clear and high quality. Since it is a headset, it isn't possible to be "too close" to the mic, the mic is attached to the headset at an optimal distance. This is all not only higher audio quality than a wake phrase would be "in the wild," but I guarantee you it's higher quality than most people just talking into their phone mics. As if I couldn't tell what they were pulling. They didn't want to pay $4 for 25 recordings, they wanted to bait with that, and see how many recordings they could get--50, 75, 100, more? Whether they would actually pay the $4, or ultimately keep asking for revisions until I gave up or my time ran out, or find a spurious excuse to reject me that I'd have no way to appeal, I don't know, and I didn't mess around to find out. I've literally seen this exact scam before. As Amy from Futurama said, "Fool me once, shame on you. Fool me eight or more times, shame on me!"
That's the thing with data for AI research--they need a LOT of it. And they can't afford it. So they have to steal it. AI is only possible with theft, including intellectual property theft (the artstation artists who get their work literally plagiarized down to the signature by image-generating AIs, having given no permission and having been offered no compensation) or wage theft, like LabelDocs or Robson. And Robson's lack of arbitration between participants and researchers makes it clear that they see participants as burn & churn resources for the researchers to exploit as they see fit. All a researcher has to do was claim your data was "low quality," without proof, evidence, even if blatantly untrue, without possibility of a third party reviewing your contributions to see if their claims held any merit or not, and they can withhold wages demanding more work, indefinitely--with no limit on how much more work they can ask of you for the same pay, which they are under no obligation to ever give you. By the end of it you are working for free and just praying they're merciful and decide to eventually pay you for what is now a fraction of the hourly rate you initially agreed to. And you have no recourse or protections against that from the Robson platform itself.
This isn't a "scam" in the sense that they're going to take your money or steal your identity or anything ultra shady like that. It's a real work platform, and some people really do get paid. There's a chance you could get paid on it. But you will do a lot of work for free and get exploited and jerked around, too. And it seems to be getting worse over time, as these sites do. The previous review said you make $15 a task--my task only offered $4, which I never got and was likely never going to get. I've deleted the app. I cannot recommend this site or app to anyone.
15 December 2022
Unprompted review