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Robinhood Reviews 

13,022
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 8,699 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, featuring a clean interface that makes it very simple to start investing and manage assets. Many people also appreciate the wide variety of financial services, including helpful checking and savings accounts, cash yields, and rewarding perks. Some reviewers were not happy with customer support, explaining that it is extremely difficult to get in touch with a real human agent when facing urgent issues. A few other people also felt that certain app features and prediction markets can feel somewhat confusing or intrusive within the overall navigation experience.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy and convenient the platform is to... See more

Product

Reviewers mention ambiguous feedback about product variety, with many praising the user-friendly interface,... See more

Application

Customers had ambiguous experiences with application features and usability. Many reviewers praised the... See more

Customer service

People report ambiguous experiences with customer service. While some reviewers praise stellar and... See more

Service

Users describe ambiguous interactions with service, noting stellar customer support and user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robinhood app is responsive, quick, flashy. It feels like an all-in-one financial app. Some areas of improvement might be: 1. Enhanced stock tab system. Ex. Specific stock order history tab inste... See more

Rated 4 out of 5 stars

My names Dante Lott, I’ve used robinhood for years. I love it and all of its gold features, but I don’t feel as valued as a longtime investor/customer. I’ve been on the gold card waitlist for what fee... See more

Rated 4 out of 5 stars

I’ve been using Robinhood for about a year, and overall it’s been fine, but I’m disappointed that my credit limit has never increased. I always pay on time and use the card heavily. My limit is only $... See more

Rated 4 out of 5 stars

Overall, it is a great way to get exposed to different financial services. Whether that is too invest long term, trade, or even save. It would be great to make the home page more neat. For example, be... See more


Company details

  1. Stock Broker

Written by the company

Robinhood is on a mission to democratize finance for all. Trade. Invest. Earn. rbnhd.co/social_media_disclosures


Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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3.9

All reviews

(13,022)

8,990 reviews in the last 12 months

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Rated 5 out of 5 stars

Good offerings

Good offerings. Ease of use

15 September 2026
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Reply from Robinhood

Combining a wide range of investment products with a clean, easy-to-use platform is what we strive for every day. We’re thrilled to hear you’re enjoying the experience, Roland!

Rated 4 out of 5 stars

I would like a feature to be added to…

I would like a feature to be added to have a trailing stop order give the option to set when it initiates. For example, say I own shares of XYZ for $100 per share, but I want to sell that stock within 2% of $130. I would need that trailing stop order to initiate once it's $130 or above. The way it's set up now only gives me the option to trail the current price, below where I bought it at, or somewhere between my target and the purchase price unless of course it has passed my target (in which case I would set a conventional trailing stop). So just simply adding another option, or modifying the existing trailing stop sell order to feature the ability for the seller to set what price they want the trailing stop loss to be initiated at.

15 September 2026
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Reply from Robinhood

Thank you for sharing your detailed feedback and strategic example regarding custom trailing stop triggers! We recognize that allowing investors to define a specific threshold before a trailing stop begins would be a great addition. We've logged this request with our product team for future order-type enhancements!

Rated 3 out of 5 stars

Robinhood Gold Card 👎🏻

Robinhood is fine, I've had good experiences with it. Robinhood Banking and the Gold Card - their underwriting is deficient. I received a credit limit that was 1/20th what my other cards have. The card is effectively useless.

15 September 2026
Rated 4 out of 5 stars

The intuitive approach of the app and…

The intuitive approach of the app and the new setup to show the lists.
It was a nice change but we cannot see the stocks on the list which we hold stocks. That kills one of the main functions since we want to follow different stocks but we want to know the ones we owe.

14 September 2026
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Reply from Robinhood

We’re glad you like the updated list setup, but we completely understand where you’re coming from; knowing which stocks on your watchlist you own at a glance is super important. We’ve shared your feedback directly with our design team, Alex!

Rated 5 out of 5 stars

I think the interface on my bank…is great and easy to use.

I think the interface on my bank account, trading account is SUPER easy to use and understand. I struggle with deposits and debits clearing the account in time.

I LOVE the credit card. But I have to tell you if you start charging foreign transactions on my gold card I’m out. The platinum does not have enough benefits for me to to justify the cost for an upgrade. So the reality is I will have to switch cards as foreign transactions are important to me. Please don’t do this. It’s a great card and people love it. If you keep Gold this good you will win more people. I really don’t think you even need a platinum experience. Be the best and have one card. I think it makes it awesome and exclusive.

1 September 2026
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Reply from Robinhood

Glad to hear you’re loving the Gold Card and the smooth interface! We hear you on settlement speeds and foreign transaction fees for travel. Keeping the card exclusive and high value is key, and we’ve passed your thoughts straight to our credit card team!

Rated 5 out of 5 stars

I love the platform. Allow Roth level 3 trading please

I love the trading platform in general.
Please allow options level 3 trading within Roth IRA accounts, like many other platforms already allow.
I would immediately move my roth to your platform.

15 September 2026
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Reply from Robinhood

Thanks so much for the love! We hear you on wanting Level 3 options strategies in your Roth IRA, and we’ve shared your request directly with our options team. Thanks for being a valued Robinhood customer!

Rated 5 out of 5 stars

AIO Financial Marketplace

Absolutely love the full product line.

Brokerage, Crypto Wallet, New Blockchain, and Bank/Credit Card. Robinhood is becoming an All-In-One financial marketplace where traditional finance and crypto actually intersect

I use the full suite.

15 September 2026
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Reply from Robinhood

We love hearing from users who take full advantage of our entire ecosystem. Bridging traditional finance, daily banking, and on-chain crypto into one seamless experience is our ultimate goal, and we’re thrilled to be your all-in-one financial home!

Rated 4 out of 5 stars

On investment and credit card businesses

This review contains what I did not like about your company. What I liked made me give you 4 stars. Here are a few things I do not like.
On the investment side, it is always good to use Robinhood with very low options fees. But you do not allow naked option sells. You also don't allow margin be used for a cash secured put option. Some investors have years of experience, this is very limiting.
On the credit card side, you guys are not doing good at all (which impacted my rating here). I have disputed two credit card charges for 2+ and 3+ months now, the decision is not made yet, the charge was added to my statement an only removed after I called. Your dispute team blames me for lack of evidence. I told them multiple times that a fraudulent business used my virtual credit card number to charge me two extra times. They don't seem to care or be able to contact the business and are expecting me to pick up the tab and pay for their incompetence. I have had similar things happen to my other credit cards and always, a credit card dispute is resolved in the favor of the customer within 48 hours. You guys are FDIC insured. I don't understand why your dispute team is so incompetent and taking so long to resolve a clear fraud case. It is making it not worth the cash back, I might replace the Robinhood card in my wallet with another card offering 2% cash back but much better customer support and dispute handling experience.

1 September 2026
Rated 2 out of 5 stars

Improvement in how the money is accumulating.…

There's a few things that need to be improved on the money coming in, for example the deposits, sells, Etc.

17 September 2025
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Reply from Robinhood

Hi Luigy! Thanks for taking the time to leave this feedback. If you have any specific changes you'd like to see with our deposit methods, please email us at reviews@robinhood.com.

Rated 1 out of 5 stars

I have received conflicting emails and…

I have received conflicting emails and guidance from your support team on the balance of my credit card and credit limit . I have multiple communication exchanges related to a fraud investigation that has been going on for weeks and remains unresolved .

14 September 2026
Rated 2 out of 5 stars

I love Robinhood with one exception

I love Robinhood with one exception. My crypto account was suspended and I do not know why. I wish that someone could explain to me what happened. I still continue to trade on the account. Thanks for listening.

1 January 2026
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Reply from Robinhood

Sorry to hear this. If you email us at reviews@robinhood.com, we’ll take a closer look and help you with this.

Rated 1 out of 5 stars

I had made several transactions to…

I had made several transactions to Robinhood to convert to BTC. Without communicating or notifying me, they cancelled my account but are retaining my money. I have emailed them several times and after 2 weeks they have demanded that I go through the entire process again with selfies, bank statements, etc. I question if it is legal for them to be stealing my money. I need it to buy heart medications but they do not care. It is follow their decisions or we steal your money! If there was a -5 I would apply it to this firm.

27 August 2026
Unprompted review
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Reply from Robinhood

Hi there, we are truly sorry for the frustration and concern this has caused you. We know how important it is to have access to your money, particularly when it impacts your health. We take this very seriously and want to help resolve the verification issue as quickly as possible. Could you please send us an email directly at reviews@robinhood.com? We look forward to connecting with you to help resolve this issue.

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