Very pleased My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and ha... See more
I have had my RobertsSportsDab for many years and use it when I am gardening, which is nearly every day. Recently the volume button stopped working and within a week I had sent it to your technical t... See more
Rachel asked for just a few details - then identified what my problem was - I'd been using a fast charger for my revival petite 2. I've had it a while but it made no difference to her - she just sorte... See more
Company details
- Hi-fi shop
- also in
- Home Audio Store
Written by the company
With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.
Shop online at robertsradio.com
Free delivery, Two Year Warranty and Roberts Technical support
Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.
Contact info
c/o Glen Dimplex Home Appliances, Stoney Lane, Whiston, Prescot, England, UK, L35 2XW, Prescot, United Kingdom
- hello@robertsradio.com
- robertsradio.com
3.9
Great
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service.
Quick and easy to order and arrived within 2 days. Great little radio, just what was required.
16 June 2024
Great product and design woth usb…
Great product and design woth usb pairing. Fast delivery..
11 June 2024
Ordered wrong product
Ordering was easy and delivered as expected
The radio is adequate for its type but I should have ordered “Digital “ as I am on the move I keep losing signal
I shall probably order from you again but i shall make sure I order the correct product
13 June 2024
Prompt delivery Product as ordered
15 June 2024
Difficult to know how to turn of the…
Difficult to know how to turn of the radio alarm after the snooze button is pressed.
12 June 2024
Fourth time the radio broke down.
I bought a Roberts radio in 2021 ,within a month it broke down ,they did not replace it but ''fixed'' it .It broke down again 2 more times and the company refused to replace it although still in guarantee.They instead yet again ''fixed'' it .
It is the fourth time it broke down and have contacted the company requesting a refund,or a replacement or a voucher .I will update you as to what will happen .Very poor customer service so far and very poor quality .The only good thing about their radios is that they look nice but do not expect to get a product worth of your money .
24 June 2024
Unprompted review
Love the sleep sounds!
Fast delivery. Lovely little clock. Easy to use. Love the sleep sounds - very soothing.
14 June 2024
Contacted customer drives to cancel…
Contacted customer drives to cancel order 1 hour after purchasing. Received no response and no way online to cancel order. No instructions provided on how to return in package
8 June 2024
Delivered next day
Delivered next day, lovely quality item. My third radio purchased. Very happy!
12 June 2024
Lovely little retro radio….
12 June 2024
Thrilled with service.
Thrilled with service, packaging and delivery. The radio was exactly as described and I love it. Definitely recommend both suppliers and products.
3 June 2024
The online experience was pleasant and clear.
The online experience was pleasant and clear descriptions with choice of colours was appreciated. Also appreciated was the indication of stock levels and free delivery. Card payment was also simple enough. The only criticism was that delivery wasn't the fastest around and order/delivery progress was not available.
6 June 2024
New Roberts Radio, I am pleased with my new radio
I am pleased with my new radio. It has a good quality of sound.
27 May 2024
Birthday present which came very…
Birthday present which came very quickly. Beautiful quality finish, good sound, perfect for moving about the house.
5 June 2024
Roberts radio.
Quality of sound. Very smooth
Clear instructions.
Only downside is no clock so unable to set on/off time.
4 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.