Robb Residential Reviews 68

Robb Residential have been amazing since the day we approached them about managing our properties. Our communication with them has been friendly, prompt, efficient, resulting in finding solution to every problem we faced while updating our properties that had been somewhat neglected prior to that. We now feel in full control of the process while being guided by Robb Residential's very professional and experienced team.

This is such a wonderful agency, they went above and beyond for us when our previous agency let us down. They were so fast in helping us and I cannot thank them enough for finding us the perfect flat. If you are looking to rent, I 100% recommend these guys as they are so professional, kind and bubbly people to talk to!

Excellent Customer Service and professional advice from the start of the sale process to completion. Extremely proactive, professional polite and courteous. An enjoyable experience.

The Lettings team at Robb were an absolute pleasure to deal with...helpful, professional, informative and clearly committed to exceptional standards. As a first time (and hands-off) landlord, their full management support was incredibly valuable, guiding me safely through the whole process from preparing the property and achieving legal compliances to screening/selection of tenants. Their marketing was fresh and effective, achieving multiple viewings within days, and new tenants moving in the week after going live. What a positive experience!

Jacqueline and her team, helped me through a very difficult time, making the experience as easy and stressful as possible. It was very much appreciated, i'd highly recommend the company for their professionalism and friendly manner. Thank you

Superb communication and help at all times. The team was amazing!

I have 08 properties under Robb's management. they consistently impress with their dedication to excellent service. I would recommend them to anyone who needs a management team.

Very professional and helpful, everything ran very smoothly and there were no problems to the sale.

We purchased a property through Robb Residential in July, we were living in England at the time. All the way through the process Carolyn was so helpful and her communication was always fantastic, always keeping us in the loop. I couldn’t recommend them highly enough.

This is my second time I am using Rob Residential to let out my property. And once again they have been amazing and taken care of everything from start to end. They quality of customer service is exceptional and I would recommend them without a doubt and will definitely be using them in the future. They deserve to win.

Worked with Robb Residential as a contractor on a number of successful jobs to date. The staff, particularly Karen and Rachel, have been great to deal with and very knowledgeable. Look forward to working together with them for years to come.

Super friendly staff, professional to deal with and all round pleasure

An essential responsibility of any letting agent is ensuring that landlords’ properties remain compliant with legislation. Robb Residential demonstrates real care in this area, acting quickly to keep properties up to standard and carrying out thorough compliance audits with attention to detail. They are a pleasure to work with and clearly have a genuine passion for managing properties correctly and efficiently. Their professionalism and efficiency are second to none!

As a landlord in Glasgow, I’ve been working with ROBB Residential for years and I’m pleased to share my experience with their property management services.

Professionalism & Communication:
ROBB has consistently demonstrated professionalism and reliability. Communication is timely and clear, and I’m kept well-informed about any issues relating to tenants, maintenance, or compliance. They’ve been proactive in notifying me of any changes in legislation and ensuring all documentation remains up to date especially with the recent Lead Water Testing requirements.

Tenant Management:
They’ve done an excellent job finding and vetting tenants, resulting in very few issues and minimal void periods. The tenants they’ve placed have generally been responsible and long-term, which speaks to their thorough referencing process and understanding of tenant-landlord compatibility.

Maintenance & Inspections:
Maintenance is handled efficiently, with clear records and prompt action on any reported issues. Routine inspections are conducted regularly, and I always receive detailed reports with photos, which is very helpful.

Financial Management:
Rent collection has been smooth and consistent. I receive monthly statements that are accurate and easy to understand, and any deductions or repairs are clearly itemized. The accounting side of things has been very well managed, giving me peace of mind.

Overall Experience:
ROBB has provided a hands-off, stress-free experience that allows me time to focus on other things. Their knowledge of the Glasgow rental market, combined with their responsiveness and integrity, makes them a valuable partner in managing my property.

I would highly recommend them to other landlords seeking a reliable, full-service letting agent in Glasgow.

Top class service from Robb Residential. A very professional organisation who manage a few of my properties. I receive regular feedback following viewings and inspections. The whole team are a delight to work with and always happy to go the extra mile!

“As a landlord, I’ve been really impressed with Rob Residential. They found reliable tenants quickly, handled all the paperwork efficiently, and kept me updated throughout the process. Their communication is excellent, and I feel confident knowing my property is in safe hands. I’d recommend them to any landlord looking for a stress-free letting experience.”

The team at Robb Residential are fabulous. We have been working with the Letting Team since March 2025 and the experience has been first class. It is a breath of fresh air to always get through to a person on a phone call who is willing and able to help. Every single person in their team has been professional and pro - active in their dealings with us. Initially Robb Residential reviewed a couple of our flats which had been vacant for a while and they let them within days. Their service including dealing with tenancies, repairs and maintenance has been faultless. Robb Residential have since taken on our portfolio and deliver the same high standard of service. We could not be more impressed ! Colette and Jacqueline - Directors -Cadder Properties Limited

Great service.

We live in North Yorkshire and Robb's look after our property for us. Their customer service is second to none and their care for our little house is exemplary.
We recommend them wholeheartedly for this award.

I have been with Robb residential now for 3 years, and would highly recommend them. They help me manage my house while I am out of the country and are always on hand to answer any queries. Rachel McQueen has been exceptionally helpful over the 3 years and long may it continue !