RMS Energy Solutions LTD Reviews 

Exceptional Service from Start to Finish – Special Thanks to Shaun

I don’t usually write reviews, but the service I received from this energy company—especially from Shaun—deserves serious recognition.

From the start, Shaun was clear, friendly, and incredibly helpful. I had no idea what kind of grants I might qualify for, but he explained everything in simple terms and made the whole process feel easy. No jargon, no confusion—just honest advice.

What really impressed me was the reliability. Every time Shaun said he’d call or follow up, he actually did—on time, every time. That alone sets them apart.

The team who came to carry out the work were efficient, polite, and tidy. Everything was done smoothly and professionally.

Most importantly, every promise was kept. There were no delays or excuses—just solid, dependable help that made a real difference. The energy improvements have already started to show on my bills, and I couldn’t be happier.

If you’re looking for real support and someone who knows what they’re doing, ask for Shaun. He made the whole experience easy and stress-free.

Also the quality of workmanship with all the tradesmen was of the highest of standards.

Highly recommended. Five stars

Faz

Brilliant company, great communication all the way through the whole process,from survey to installation. There workmanship is first class, more than happy with my new boiler and radiators. Excellent 5 stars !!!

The builders (Jamie and Andrej) worked in my home for a week and plumbing brothers Andy and Clive for a day. They could not do enough to be helpful. Jamie and Clive both returned to clear up odds and endsThey were cheerful and efficient. Their tidying up afterwards was meticulous. These are four hardworking guys that I would be happy to welcome into my home again. The work was part of the ECO scheme providing Internal Wall Insulation and Central Heating renovations.

Nothing but positives. They came over and fitted earlier than had expected. Got the job done quickly and efficiently. And returned to tidy up hole left by the removal of an old gas fire.

Flashing local council name whilst cold calling to make it look like the council has sent them round. They look up your energy certificate for the Government grant, if you don't qualify they try and get your name for a quote. Pretending like they know who you are already.

Their ethics are bad! THE COUNCIL HAS NOT ASKED YOU TO DO THIS STOP USING IT AS A WAY IN AND LOOKING UP PEOPLES HOUSE DATA. Sleezy and shady, this won't make me want to use them in the future - ever. Any company that cold calls, especially in this manner, is a no go for me.

absolutely horrific. they installed a boiler at my elderly mums house, said it had a 10 yr warranty then lied and said no we are only giving 5 yrs (when we had paid for 10) - ill be reporting to the ombudsman

Great company with fab communication. Seemed too good to be true and was not mutually sceptical but Sean updated me throughout and everything was installed perfectly. Boiler is too notch. All docs have been sent through and the company was able to supply replacement copies over a year later with still no costs.

Full central heating installed and it feels like a new home with the loft insulation, new radiators, a new window and a thermostat. My family and I are extremely grateful with all the team that has been over and the amazing work they’ve completed in such a short time. Appreciations to all the staff who did our loft insulation, electric wiring and fitted new radiators all around the house in 2 days. Really impressed with the level of respect from the team and cleaning after their job was done. Overall, I would like to say I highly recommend the RMS Team.

Fantastic hassle free
Great staff and installation is Nice clean job.
Thanks to entire team from survey to installation.

What an excellent service , gas central heating all fitted up and running within two days , couldn’t fault them , fab group of men , work was carried out quickly and efficiently explaining how to work the central heating as we are first time users , very happy customers and now a lovely warm home ! Thank you

I have no hesitation in highly recommending RMS Energy Solutions, they have been totally professional and informative during the process and still make sure on a regular basis that everything is OK.
Everyone in the complex is so impressed by their attention to every detail, storage heaters, cavity wall insulation, extractor fans etc, a wonderful outcome.
A total winner with the benefit of warmer homes and lower utility bills. Many thanks to everyone at RMS

Amazing company and a great job from start to finish 👏
Loft fully insulated !
Interior walls insulated !
Full gas central heating installed !
Each team came separately and job done within two weeks 🙌

We have just had our home upgraded with a new boiler, loft insulation and new sensor radiator Thermostats and PIV system. We are extremely happy with all the team that has been to our property and the excellent work they have done. Thank you to Steve who did our loft insulation and Andy and his brother who came and did a brilliant job fitting our new boiler and radiator valves. Andy also called us the following day to check everything was ok. Thanks to the Electrician and his son who came and did all the wiring of the boiler and PIV system. I can certainly highly recommend the team from RMS Energy Solutions LTD

What a fantastic company!
We had a letter through the post and thought the offer of a grant for a new heating system etc was a scam!- but how wrong we were!
From our very first contact with Shaun, to the help with the application etc and having the team
round for the installation was totally faultless.
Shaun guided us through every step, responding very quickly to any queries we had and guided us through the process.
The Team who installed the central heating were amazing! They were professional, polite and very very experienced in their work.
After having no central heating for 37 years I couldn't believe I could get a grant, and it wouldn't cost me a penny!
I was very sceptical about it, at first I thought it must be a scam, but having read more into it we found it actually wasn't! They installed the central heating system in ONE day!!
This company is amazing from start to finish and I would thoroughly recommend them to anyone (and I
have to many people!)
A big THANK YOU Shaun to all your
team for their hard work x

I have had a first time central heating system installed, boiler,radiators and heating controls by RMS energy through the ECO4 scheme. Firstly, and I am a massive sceptic of everything, this scheme is totally legit, don't think there is a catch or its "too good to be true". I did at first and I was massively wrong. Shaun from RMS came to do the initial surveys and explained everything to me concisely, how it all worked and the follow up gas survey was done shortly after and again all my questions were answered. The team that came to install everything were polite and trustworthy and by the time I was home from work it was all done. Very neat job and no mess left behind. The heating controls were installed the next day and again a very neat job with no mess left behind. If your thinking of doing this and maybe having doubts, just call RMS Energy and have a chat with them, they're very professional, personable and not pushy in the slightest! Brilliant job.

The person I was dealing with Shaun was amazing, explained the whole process to me and arranged for the work to be carried out by RMS energy at my property. Really helpful and easy to contact. RMS Energy have put storage heaters, solar panels, loft insulation and cavity wall insulation for free of charge would highly recommend them specially having Shaun as point of call. Excellent service and also made a point I can still reach out if I have any questions. Thank you guys you made my home a warmer happier home.

Had some work done my loft boiler radiators piv system top class work the lads was top class Andy the gas engineer was excellent and all workers was friendly and had a laugh with my kids. Thank you all for the excellent work you have done

Excellent from start to finish , Kayleigh in the office and the team of guys that attended, made my home super warm

Great company and very efficient! Always replies and act on any queries extremely promptly. We had solar panels, loft insulation, replacement heaters and wall cavity insulation completed within three days! No hassel, very polite and professional. Great aftercare too. Definitely recommend

Fortunately I was eligible for this free grant and took the chance to have internal wall insulation done at my property, Everything was smooth, from start to finish.