R&M Furnishers Reviews 

We were looking for something that is not a cheap import from Asia. We got an impression that we had found some decent furniture for a reasonable price.

When it arrived, it certainly *felt* like a cheap import from Asia. We didn't like it at all, poor materials, poor finish, poor design.

When we decided to return it, I got no reply from customer service. I tried chat and got a rude reply like "the address is on the shipping label". It was there and I was just lucky I still had it. I sent it back, spent £75 on postage. It was delivered to them and I never got refund. No replies to my e-mails. In the end, I got my bank involved and got my money back.

Fun fact - on the other side of the shipping label, which was printed on used paper, was *Chinese* text. How only did it get there...?

My ottoman arrived and it was better than expected and delivery was quick, great purchase

Quality ottoman at a great price.
Fully assembled apart from feet
5 Stars..

Omg, I’m thrilled to pieces with my new ottoman, delivery was very quick too. Highly recommended x

Bought a 5ft Ottoman box. Easy to choose from website. Swatches sent through rapidly with a very quick email confirmation from from their customer service team to give confidence that they were on their way. This enabled us to choose quickly and confidently. Product was delivered in the time window indicated at order time. Nice looking product, looks smart in the bedroom, images on the website are good representations of the actual product. It seems reasonably robust, with solid wood base/frame and 4 hinges on lid. Nice finish on the inside as well as the outside. There was one very minor dent in the front edge of the lid and the internal screws from the lid supports were sticking out a bit which may snag on sheets etc stored in box, but we can cover these with tape to avoid problems. These very minor things are tolerable for us considering the price point and the time from order to delivery. A perfectionist may not have been happy.

Delivery on time. The storage bench arrived in excellent condition and assembled.

Item as described fast delivery perfect

Lovely ottoman seat

The storage bench looks great and very sturdy. Communication over delivery could've been better. We were luckily in when the drivers arrived but an email would have been useful

Efficient delivery. Love the product.
Just what I was looking for and the sample service was spot on for deciding the colour. Thank you.

Easy ordering, good representation of colours on website, reasonable prices, speedy delivery

Fast delivery, good service and nice product.

Easy to purchase, quick delivery and product as described, very happy.

Fair price for a nice ottoman and the colour is as seen on the website.
I am really please with it and definately recommend.

I was meant to get bed Wednesday-Thursday called no response finally told not until weekend no confirmation.
Then waited in all weekend for bed to arrive late Sunday 4pm with no slats for mattress so bed could not be built refused bed and I have had no reply or update !!!

Excellent quick service. Thank you

Great product, I love it.
Very easy website to navigate
Fast delivery
Amazing product
Definitely recommend

Ottoman returned 19 Feb but no refund sent back as of 13 of March?! Josephine Collins