Rizebikes Reviews 2

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Fixie single spd by Rize eBikes Order…

Fixie single spd by Rize eBikes Order #U13266

Updated review: 6/20/25: Hub motor failed on the bike, after less than 2 yrs of light use. Rize bike would not help in any way!! DO NOT BUY a Rize bike!!! They will fail and you'll get zero support from the company. Also paint is thin and scratches / chips super easy and the head light failed on this bike as well... Again low miles and less than 2 years old. Zero warranty help, and rude customer service bro's!!

My original review from 1/8/23
Take a look at the Fixie by Rize eBikes, its a great bike too, but at a lower price and very comparable to BM2. My family owns the two brands and they're both excellent light weight single speeds.

Date of experience: January 08, 2023

20 June 2025
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with Rize bikes

I am very disappointed with Rize bikes. I bought a $6,000.00 ebike there 8 months ago. Within 1 month the motor no longer worked. The customer service is very poor. You are unable to get your money back. They will send parts but there is literally no technical support. Costs to fix the bike our totally the responsibility of mine.They were unable to help find an electric bike repair shop in our area. The bike sits unused in my garage.

30 March 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look