Riversol Reviews 

1,463
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,463)

777 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the product

I love the product. I have been using it for over a year now. There definitely has been a reduction in my crows feet. I was just starting to have them and they are gone now.
I love the routine and the make up removal cloth is the best. I plan to give some as Xmas gifts.

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Nadia, thank you for your wonderful review! We’re so happy to hear you’re enjoying your Riversol routine and seeing such great results. It’s also lovely to hear the Microfibre Makeup Removal Cloth has become a favourite. We truly appreciate your support, and we hope your Christmas gifts are a big hit!

Rated 5 out of 5 stars

Easy website to order from

Easy website to order from. Delivery is very fast

8 July 2026
Unprompted review
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Reply from Riversol

Pat, thank you for your kind review! We’re so glad to hear you had a smooth ordering experience and that your products arrived quickly. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Love your products

Love your products. Delivery time was great. Bonus, Canadian!!

10 July 2026
Unprompted review
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Reply from Riversol

Karen, thank you for your kind review! We’re so glad you’re enjoying your Riversol products and that your order arrived quickly. Your support means so much to us, and we’re proud to be a Canadian company. Thank you for choosing Riversol!

Rated 5 out of 5 stars

Found my forever skin care products...

I was introduced to this company through samples. I decided to take on the challenge and used the product for 2 weeks. I was amazed at how great my skin felt and started ordering my own. I have been a customer now for 3 years. Love their products.

I am especially happy with customer service.

20 July 2026
Unprompted review
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Reply from Riversol

Maria, thank you for your wonderful review! We’re so glad our sample program helped you discover a routine you love. It’s been a pleasure having you with us over the past three years, and we’re especially happy to hear our Customer Service team has made a positive impression. Thank you for your continued support!

Rated 5 out of 5 stars

I have been a Riversol customer for…. 9 years

I have been a Riversol customer for approximately 9 years. I use their Anti aging serum, eye treatment cream, gel cleanser and moisturizing cream faithfully. I also use the corrector serum, and occasionally the retinol neck cream. My skin feels fabulous and the lines around my eyes are almost unnoticeable as long as I use my products. I began with the sample pack and quickly moved to the package that worked best for my skin type. You cannot go wrong with these products, a little goes a long way and your face will appreciate the special care. Lastly, the customer service is top notch. The chat capability within the order section gives you timely responses and assistance.

19 June 2026
Unprompted review
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Reply from Riversol

Lea, thank you for your incredible support over the past nine years! We’re so grateful to have been part of your skincare routine for so long. It’s wonderful to hear you’ve had such a positive experience with both our products and our Customer Service team. Thank you for your kind words and continued trust in Riversol!

Rated 5 out of 5 stars

Love Riversol products

Love Riversol products! I've been using them for years and haven't gone back. My personal favs are the Anti-wrinkle serum and daily moisturizer. The body lotion is fabulous and the hand cream is great too. Delivery is fast and if I have any issues, customer service is quick to respond.

19 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Diane! We truly appreciate your continued support over the years. We’re so happy to hear you’ve been loving your favourites and that our customer service team has been helpful whenever needed!

Rated 5 out of 5 stars

Our dermatologist suggested Riversol…

Our dermatologist suggested Riversol for my husbands rosacea and so I started using the products as well . I’m sure it’s over 5 years now . The cleanser , serum and moisturizer are my daily regime .. easy to use, affordable and I love the online shopping .. I’m always surprised when I’m complimented on my “smooth “ skin . I just say “thanks I use Riversol .. have you tried it “?

17 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Barbara! We’re so happy to hear Riversol has become part of your daily routine and that you’ve been enjoying the results for so many years. Compliments on smooth skin are always the best, and we truly appreciate you sharing Riversol with others!

Rated 5 out of 5 stars

Great products at a reasonable price

Great products at a reasonable price. I have been using Riversol for a number of years.

17 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Mary! We truly appreciate your continued support over the years and are so happy to hear you’ve been enjoying Riversol.

Rated 4 out of 5 stars

I like the product

I like the product, I have very dry skin and the concentrated moisturizer is great but I still get flaky skin sometimes. I need to use the serum and peel more I think.

16 July 2026
Unprompted review
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Reply from Riversol

Thank you for sharing your feedback, Pat! We’re so glad to hear the Moisturizing Concentrate has been working well for your dry skin. For the peel, you can use it up to 2 times per week in the evening to help with flakiness and texture.

Rated 5 out of 5 stars

Skincare trial

Riversol is a great product I would recommend it to anyone that wants to use a good skin care regiment on a daily basis. It made my skin baby soft. Thanks for your great products.

1 June 2026
Unprompted review
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Reply from Riversol

Thank you so much, Ashley! We’re so happy to hear your skin is feeling baby soft. We truly appreciate your recommendation and your kind words!

Rated 5 out of 5 stars

Love their products

I've had a wonderful experience using Riversol facial products. From the first few weeks, I noticed my skin felt smoother, more hydrated, and looked healthier overall. The products are gentle, effective, and don't irritate my skin, which has been a challenge with other skincare brands I've tried.

I also appreciate the quality of the ingredients and how simple the routine is to follow. Each product works well together, and my complexion has become more even and refreshed over time.

Overall, I'm extremely happy with the results and would highly recommend Riversol to anyone looking for skincare that delivers noticeable improvements while being gentle on the skin. I'll definitely continue using these products!

17 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Christine! We’re so happy to hear that your skin is feeling smoother, more hydrated, and healthier overall. It means a lot to know that the routine has been gentle and effective for you. We truly appreciate your kind words and your recommendation!

Rated 5 out of 5 stars

Facial hydration in one step

The facial mask is so moisturizing and my skin felt so smooth.

30 June 2026
Unprompted review
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Reply from Riversol

Diane, thank you for your kind review! We’re so glad to hear you enjoyed the PDRN Mask and the boost of hydration it provided. We truly appreciate your support and are happy it left your skin feeling so smooth!

Rated 5 out of 5 stars

New hydration mask

The new hydration mask is the best thing I've tried in a long while. I used to like the Riversol hydrating lotion mask treatment when it was a sample given with the glycolic acid. I was disappointed that it is no longer available, but this mask is amazing. You have to wear it for two hours and it doesn't fall off if you're moving around either. You can tell how plump and refreshed your skin looks right away. I used it after very little sleep and I looked pretty great afterwards.

5 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your wonderful review! We’re so happy to hear the new PDRN Mask has become a favourite and that you’re loving the immediate results. It’s great to know it’s been such a worthy addition to your routine. We truly appreciate your support and feedback!

Rated 5 out of 5 stars

Instant Results

Great products that work at great prices

29 June 2026
Unprompted review
Riversol logo

Reply from Riversol

Geralyn, thank you for your kind review! We’re delighted to hear you’re enjoying the results and finding great value in your Riversol products. We truly appreciate your support and look forward to being part of your skincare routine for years to come!

Rated 5 out of 5 stars

I have acne rosacea and Riversol…

I have acne rosacea and Riversol products are excellent for my condition. I’ve tried many expensive brands that didn’t work. I’m so happy that I was sent free samples to try. The best thing I ever did for my rosacea because my skin looks normal now. I love Dr River’s knowledge that he shares with his customers. I’m very impressed!

16 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for sharing your experience! We’re so happy to hear our products have made such a positive difference for your skin. It’s wonderful to know the sample program helped you discover a routine that works for you. We truly appreciate your kind words and your support!

Rated 5 out of 5 stars

The product is great

The product is great! I have notice a difference in the fine lines and dark spots in my face. I would recommend this product. One thing I don’t like is the number of times you email me to sell more product. Too much upselling.

26 June 2026
Unprompted review
Riversol logo

Reply from Riversol

Sandra, thank you for your thoughtful review! We’re so glad to hear you’re noticing improvements in your skin and appreciate your recommendation. We also value your feedback about our emails and will be sure to share it with our team. Thank you for helping us improve and for your support!

Rated 5 out of 5 stars

Riversol offers a superior product that…

Riversol offers a superior product that leaves my mature skin clean and soft. It might even be keeping the aging process at bay. The fact that is a Canadian company founded by a dermatologist is icing on the cake!

16 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your wonderful review! We’re delighted to hear you’re enjoying the results from your Riversol routine. Your kind words about our products and Canadian roots mean so much to us. We truly appreciate your support!

Rated 5 out of 5 stars

Love everything I’ve tried so far!

6 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Jody, thank you for your kind review! We’re so happy to hear you’re enjoying your Riversol products and appreciate you taking the time to share your experience. We’re grateful to be part of your skincare routine!

Rated 5 out of 5 stars

10/10

I love the products and rapid shipping provided. Repeat customer for years!

2 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your continued support over the years! We’re so happy to hear you’re enjoying your Riversol products and fast delivery experience. We truly appreciate your loyalty and are grateful to have you as a longtime customer!

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