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Rated 5 out of 5 stars

Ordered two sets of glasses which arrived promptly. One set was well packaged with bubble wrap. The second set of G&T glasses were only in cardboard dividers and one was broken. Contacted their custo... See more

Rated 5 out of 5 stars

Purchased a number of items from Rinkit. Prices are low but quality of products received is high. I did have an issue with a set of glasses not being delivered which was promptly dealt with in a prof... See more

Rated 5 out of 5 stars

Commercial grade glassware sold at unbelievable prices! Order on 12/12 and received today 21/12, excellent ordering and shipping process even with AusPost as the courier. Still can't believe I got my... See more

Rated 5 out of 5 stars

First came across Rinkit! while searching for some cappuccino/espresso cups & saucers online for wedding presents. Found ones I like, price included. Anyway, received my order quickly! Had some iss... See more

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4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Quality products with superb customer…

Quality products with superb customer service..Very quick shipment....One of thing from my order was broken during transit... Isabelle and Katie arranged such a quick replacement for broken piece...Very satisfied with products and customer service... 100% recommend them...

19 November 2021
Unprompted review
Rated 5 out of 5 stars

I wanted to order a bamboo suction…

I wanted to order a bamboo suction plate for my son and ended up ordering quite a few things. One of my items arrived broken and the team were very quick to send a replacement item (with no need to send back the faulty item). I am very happy with all the items and they were a great price. Will be ordering from them again in the future. Great experience overall!

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Received my enamel pie dish earlier…

Received my enamel pie dish earlier than expected but it was chipped in 2 places.
Emailed Rinkit & told them the problem. They apologised for this & will send a replacement & to do as I want with the damaged dish. I am more than happy with them. Certainly would recommend this company as they have gone above & beyond helping me. Lee of Umina Beach

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Thank you Rinkit! The beautiful glassware has arrived. 10/10 for efficiency and care. One of my items arrived damaged and in less than 24 Hours I received a lovely email from Isabelle with the news that a replacement was on its way. Wow!

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Quick, prompt delivery. Unfortunately, one of the items was damaged. It was replaced effortlessly by the company in a friendly and happy exchange over email. Very happy customer

30 September 2021
Unprompted review
Rated 5 out of 5 stars

Amazing products and fantastic customer service…

Amazing products and fantastic customer service! Receive my beautiful glasses however one was broken, however the Rinkit team resolved it immediately!
I will definitely be buying from Rinkit again! I highly recommend Rinkit to everyone!

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent value quality and customer service

Ordered 5 different boxes of glasses. One glass broken. Nearly immediate response to my email and new glass on its way. Really happy with the quality of the glasses. Excellent value. (I shopped around!) Fantastic customer service. I’ll be using Rinkit again. Thanks guys!

20 September 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Product is beautiful. Out of 36 items, one plate arrived broken and they organised to send me a replacement on the same day at no cost. Fantastic customer service.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Great customer services & products

Great customer services & products
I bought glasses from Rinkit. Their prices were quite good and they had glasses that I’ve been looking for for years but could never find. The delivery arrived quickly. It was well packaged but one glass broke. I emailed the company and they replied immediately and sent a replacement. Their customer service went above and beyond. I was a bit hesitant to buy homewares and glasses from them because of the risk of breakage, but I feel like they will be my go to in the future.

21 August 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Order arrived on time, love the glassware! Some were broken, I took photos and notified Rinkit through email, they responded that day and are sending replacment glasses. Will be using Rinkit again!

17 August 2021
Unprompted review

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