This is the worst management company with which I have had personal experience. I suspect the 5 star reviews are fake. For example, the lift in our building in London (Shoreditch) has been broken for... See more
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I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... See more
Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
Company replied
Just wanted to say a huge thanks to the continued friendliness and helpfulness of Chris , Michael and mark who are great assets to the concierge team at Wimbledon stadia. Especially Chris an... See more
Company replied
Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joanne at the Mailbox in Stockport was…
Joanne at the Mailbox in Stockport was super helpful whilst trying to find a suitable apartment.

Reply from The Ringley Group
Aashootosh Dattani was great ⭐️
Aashootosh Dattani was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!

Reply from The Ringley Group
A big thank you to Douglas at Prospect…
A big thank you to Douglas at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job

Reply from The Ringley Group
Georgia and Gary saved my day!
This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, Georgia and Gary came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!

Reply from The Ringley Group
Portal difficulties
Spoke to Aashootosh today with a query regarding my service charge account. He gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly.

Reply from The Ringley Group
John E Graham Recommendation
John E Graham has the courtesy, professional experience and drive to appropriately support leaseholders across the estate management spectrum, delivering excellent and timely service

Reply from The Ringley Group
Highly Professional Support from the Ringley Group
I should like to record receiving very highly professional and empathetic support from Relationship Manager Susi Jay when I contacted the Ringley Group needing legal advice.

Reply from The Ringley Group
Fast response and resolution
I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. Aashootosh Dattani handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley.

Reply from The Ringley Group
Thank you Jonnie at Denham Film Studios
Since starting at Denham film studios, Jonnie has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to Jonnie’s support, knowledge and guidance. Thank you very much Jonnie!

Reply from The Ringley Group
Susi- highly commended for outstanding service
Susi, the relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service.

Reply from The Ringley Group
Been living at the Mailbox apartments…
Been living at the Mailbox apartments for over a year now (Stockport). Apartments are really good, and the landlords are generally very helpful with any problems/issues that need solving. Situated in a prime location too.

Reply from The Ringley Group
Joanne has been so lovely and helpful…
Joanne has been so lovely and helpful in the whole process of moving to our new flat.
So prompt, quick and informative and been such an easy process!

Reply from The Ringley Group
Ringley group is doing very well with…
Ringley group is doing very well with their customer engagement and promptness. I love and appreciate my experience of their services and look forward to future engagements

Reply from The Ringley Group
A very positive experience
Our previous Factors were frankly useless and borderline criminal. Since switching to Ringley, our development has improved vastly and they even reduced the costs after reviewing the books. The difference and improvements in site and services has been night and day.
My correspondence with them has always been positive and pleasant and I'd like to give a special shout out to Denise at Ringley Law for going above and beyond when we urgently needed specific documents for our solicitor. She really helped us out.
I highly recommend Ringley.

Reply from The Ringley Group
Shocking Neglect and Incompetence – Avoid Ringley at All Costs
Despite paying hundreds of pounds every month, our building was left in a shocking state of neglect under Ringley’s management. The bin store was so filthy it attracted mice — leaseholders had to buy professional cleaning tools and clean it themselves. The bike shed and windows were broken for months with no repairs, and the roof garden was completely unusable due to bird droppings.
A major leak on Floor 1 and in the garage went unresolved for over two months, causing extensive damage to the walls. General cleaning was consistently ignored, and any effort to get Ringley to take responsibility was met with silence or delays.
It was only after a change in landlord that a new management company took over — thankfully.
Please steer away from Ringley property management.

Reply from The Ringley Group
Adele Roberts is always friendly and…
Adele Roberts is always friendly and helpful member of the Ringley team and is a great asset to Ringley. Adele always gets actions completed in a timely manner.
Thank you for all your support to Proactive Fire Solutions team.

Reply from The Ringley Group
Help with a serious leak
Aashootosh was extremely helpful when there was a serious leak at my daughter’s property.
He quickly contacted the plumbers & kept me informed with emails on his progress arranging for them to attend & updates on their expected arrival.

Reply from The Ringley Group
Appreciation for Johnny’s Outstanding Work - DFS
I just want to give a huge shout-out to Johnny, the site manager at Denham Film Studios. The site has improved so much under his supervision. I've had two recent interactions regarding a couple of issues, and both were dealt with promptly and efficiently. Having Johnny around makes everything so much easier — we would truly be at a loss without him. Thank you, Johnny, for all that you do!

Reply from The Ringley Group
Helpful
Joanne was really helpful with the whole process when we moved to our new apartment. Very jolly person as well.

Reply from The Ringley Group
I had a great experience with your…
I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you Aashootosh

Reply from The Ringley Group
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