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Brevitt-Rieker Ltd Reviews 

561
•
TrustScore 4 out of 5

4.1

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting prompt arrival and good packaging. Many people also appreciate the good value and bargain prices, especially for quality items. Reviewers often find the shoes comfortable, well-fitting, and enjoy the wide selection available. However, some customers also noted issues with product quality, such as leather defects, broken straps, or soles cracking prematurely. A few other people also felt that ordering could be challenging due to confusing sizing, receiving incorrect items, or shoes being too small or large.

What people talk about most

Product

People report ambiguous experiences with product, with many praising the comfort, quality, and fit of items... See more

Quality

Customers had ambiguous experiences with quality, with many praising the excellent quality, comfort, and good... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process straightforward and... See more

Price

Reviewers mention positive feedback about price, with many finding items to be a good value, especially when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more

Rated 4 out of 5 stars

Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.

Rated 5 out of 5 stars

Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!

Rated 5 out of 5 stars

The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more

Company details

  1. Shoe Store
  2. Bag Shop
  3. Boot Store
  4. Handbags Shop
  5. Footwear Wholesaler

Written by the company

Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags

Contact info

  • 36 Compass Point, LE16 9HW, Market Harborough, United Kingdom

  • rieker.co.uk

4.1

Great

TrustScore 4 out of 5

561 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(561)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great product but frustrating website…

Great product but frustrating website when attempting to pay. If you choose PayPal as choice of payment, it prompts for your telephone number. If try another payment method, it repeatedly prompts to provide a telephone number even though you have. There is no other prompt box to add your number.

28 September 2023
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Please email web-query@rieker.co.uk or call Customer Service on 01858 414171 we are happy to process the order for you and explain why the order has not gone through.

Rated 5 out of 5 stars

Love this company

Love this company, love their shoes and boots and ordering from home for delivery is super easy

28 September 2023
Rated 1 out of 5 stars

Zip was broken on boot

27 September 2023
Brevitt-Rieker Ltd logo

Reply from Brevitt-Rieker Ltd

Hi Andrea. We cannot find any correspondence from you on this issue. Can you please email Web-Query@Rieker.co.uk and let us have some information please

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