Ridestore Reviews 

Ordered the Dope Rover pants, really comfy, great fit and great looking pants.

As for Ridestore themselves, really good service, customer service is great with a personal touch but not too full on.

I've downloaded the app which is really simple to use. The only problem is the constant temptation to order more!

This company have just got it right! They replied to my queries via email within minutes, if not seconds! Kitty was very informative and helpful! My order was sent out last Thursday, posted with DHL on the same day I ordered. Was sent tracking info instantly! And less than 5 days later, I have my jacket! So postage from Germany to UK was extremely quick! A very trustworthy and reliable company to deal with, with very up-beat staff! Thank you so much! And I will be getting another jacket in time for our Scottish winter! Xxx

Had a problem with my delivery but the staff was really helpful and sorted out my problem, I will definitely come back here.

I love the dope snow gear & would really like to purchase, but I live in Alaska, USA. Is there anyway to get it here?

I wanted some outdoor walking pants for a wild camping trip to Scotland. I ordered the Dope Rambler pants in the adobe color. The quality is on point, there are multiple pockets inside the waterproof pockets shown on the images so I was surprised at that as there are no back pockets. Unfortunately for me I lose a lot of things with back pockets so glad they don't have any. They also have a fleece lining which makes them amazingly comfy!

With regards to the service, I placed my order 6 days ago and made the wrong move of not getting a quicker delivery so I was on the edge of my seat thinking they weren't going to arrive in time. Thankfully they have arrived the day before which for postage from Germany is mighty fast! I've had packages take two or more weeks from other European places so it is nice knowing I can order products and trust RideStore to come through on top.

I also spoke with someone on the Echat about leaving a review on the actual site as I am overly impressed with everything. I have to say I had a very pleasant chat with the colleague and this furthermore adds to the overall online shopping experience. It is nice to know you aren't talking to a robot with no personality sometimes!

I will 150% use this site again for anything outdoors related and will recommend to friends and family.

10/10

My Son obviously liked a jacket for back to school that seemed to be unavailable everywhere online. I finally located one with Ridestore in his size. Transaction was simple and secure. A text with shipping info from Maria was a nice personal touch.The item arrived quickly, well packed and in perfect condition. There was a small issue with the address label that I fed back to Maria by replying to the first text. It is so refreshing to speak (via messages) to a person within a company who obviously cares about the customer experience. I was thanked for giving feedback and was wished a great weekend. 100% recommend a great item from a great company.

Excellent customer service and great clothes!

Amazing customer service. I ordered a T-shirt to take on an upcoming holiday, the courier (DHL) made several mistakes causing delays meaning I may not get it in time.
Ride store sent me an email unprompted asking me how I liked my clothes.
After I explained the problem (which was no fault of ridestores) they chased the order up with DHL (which I didn't even ask them to do) to find out why it hadn't arrived. Not only did they find out where my order was, they (Elliot and Charlotta) went above and beyond what I ever expected from customer service and sent me a brand new order free of charge via express delivery to make sure I got my T-shirt in time for my holiday. You've definitely got yourself a repeat customer thanks to these two shining examples of customer service.

I accidentally put my full name as the first line of my address when I made an order, but the Ridestore customer service team were amazing at helping me resolve the issue, with fast responses to my text messages, being very helpful. 5 star service! Thanks.

High quality products, reasonable price, exceptional customer service. Highly recommended

Ordered a gift and it was stuck in transit and badly delayed. I didn't even contact them because I knew there was nothing they could do, they contacted me to ask if everything was OK.

I asked if it would arrive in time and they said they couldn't promise it would. They said they would send out a replacement but they were out of stock. Loved the honesty, communication, tone. I dealt with Camile, Noa, and Charlotta all 3 were faultless.

Good Quality jackets and outstanding customer service! Thank you for taking care of your customers.

recently bought a coat. was dope ;)

It's a good online store; great products, not cheap but fairly priced, fast delivery and good return policy. 100% will buy from it again.

High quality and stylish products and excellent customer service.

Fantastic products!

Hi - I purchased a snood and a new pair of skiing goggles from Ride Store and they’re unreal.

Super easy website to use and was checked up on by an employee called Charlotta and Elliot.

I will be continuing to buy from them for my skiing trip.

Thanks again x

Love the quality and style of gear they stock, had an anorak and pants from here in two separate orders. Delivery always quick and packed well, love the size guide as I've followed that each time and both my pieces fit exact. I can't wait to make another purchase :) thanks very much

Love this website. Orderd a few times now and never had an issue. I've made a few queries about different items and the customer service is excellent, their response is rapid and helpful. Highly recommend Ridestore 🙌

By far my favourite store for winter gear. A wide-range of great quality products supported by an amazing customer service (probably the best I've ever experienced)! Not once I struggled to contact the customer service team which is a huge advantage over other 'highly rated' brands. They were always happy to help and most importantly they did it very efficiently - NOT a minute wasted. Honestly, cannot recommend this store enough! <3

Best customer service I have ever encountered. These guys are super friendly and really want to help resolve any potential issues. Add a super speedy free delivery and free returns (including instant refunds), fab quality stylish (and funky) stuff, you can’t really ask for more. I bought a few items, had an issue with one of them but it was professionally and very quickly resolved. I’ll definitely buy my gear from them in the future. Happy shopping with the Ridestore 😊